Google Play Store Errors

Android EMM Google Play store errors 
 If you see a 403 error (Figure 1.1): 
 Server error; FileWave was unable to negotiate a Play Store instance with Google. 
Please try reopening this Play Store window.
Server said (403): Caller is not authorized to manage enterprise. 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 Figure 1.1 - 403 error 
 
 
 
 Check your admin permissions by  Managing FileWave Administrators . If you keep seeing the error after checking permissions wait a while before opening the Google Window again. Opening it too much will disable your EMM connection and you might start seeing the 500 error below. 
 If you see a 500 error (Figure 1.2): 
 Server error; FileWave was unable to negotiate a Play Store instance with Google. 
Please try reopening this Play Store window.

Server said (500): Problem with Android EMM enterprise; Please check your FileWave Dashboard.
 
 Then your EMM may be disabled, check the dashboard for errors and then check your enterprise status Admin → Preferences → Google → Configure Service Account. 
 Then select "Re-Enable Enterprise" (Figure 1.3): 
 
 
 
   
 
 
 
 
 
 
 
 
 
 Figure 1.2 - 500 error 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 Figure 1.3 - Store has been disabled