Let's Encrypt Setup for FileWave Server (macOS)

What

This Knowledge Base (KB) article covers the macOS FileWave Let’s Encrypt script:

The script supports two challenge methods:

Both paths handle certificate request, FileWave certificate injection, and renewal automation.

When/Why

Use this when your FileWave server runs on macOS and you need a trusted SSL certificate for secure communication.

This documented process is for macOS 14 or newer. If you are a Hosted customer, FileWave can handle certificate management for you: SSL Certificate Management for Custom Domains (FileWave-Hosted Servers).

How

Prerequisites

If TCP/80 is not available, select DNS-01 (Cloudflare) during install.

Homebrew note

The script must be launched with sudo from a normal macOS admin account (so Homebrew actions can run as the invoking user).

If Homebrew is missing, the script stops and prompts you to install Homebrew from https://brew.sh, then re-run.

Install steps

  1. Download the script with wget:

    brew install wget
    wget -O filewave-letsencrypt-macos.zsh https://kb.filewave.com/attachments/498
    
  2. Make it executable:

    chmod +x filewave-letsencrypt-macos.zsh
    
  3. Run install:

    sudo ./filewave-letsencrypt-macos.zsh --install
    
  4. Follow prompts for:

    • Hostname (FQDN)
    • Email
    • Validation method:
      • 1 = HTTP-01
      • 2 = DNS-01 (Cloudflare)
    • If DNS-01 is selected: Cloudflare API token
  5. Confirm values when prompted.

  6. Verify output for success messages and final summary.

What the script does

Uninstall

To remove integration files created by the script:

sudo ./filewave-letsencrypt-macos.zsh --uninstall

This removes FileWave renewal hook, launch daemon/runner files, legacy cron file (if present), and Cloudflare credentials file (if present). The script intentionally leaves certbot installed.

DNS-01 Cloudflare plugin details (macOS)

If the Cloudflare plugin is missing, the script attempts installation using Certbot’s Homebrew Python environment:

$(brew --prefix certbot)/libexec/bin/python3 -m pip install certbot-dns-cloudflare

Manual verification:

certbot plugins | grep -i cloudflare

Validation / test commands

Confirm launchd job is loaded

sudo launchctl print system/com.filewave.letsencrypt.renew

Optional forced renewal test

sudo certbot renew --force-renewal

Troubleshooting

1) FileWave server prerequisites failed

If script reports missing FileWave binaries/paths:

2) Certificate request failed (HTTP-01)

Ensure inbound TCP/80 is reachable, then retry:

sudo certbot -n --agree-tos --standalone certonly -d "<FQDN>" -m "<EMAIL>"
sudo certbot renew --force-renewal

3) Certificate request failed (DNS-01 Cloudflare)

Ensure token permissions and retry:

sudo certbot -n --agree-tos --dns-cloudflare --dns-cloudflare-credentials /etc/letsencrypt/secrets/cloudflare.ini certonly -d "<FQDN>" -m "<EMAIL>"
sudo certbot renew --force-renewal

4) FileWave UI shows old certificate behavior

If older behavior persists, verify mdm_cert_trusted is set in PostgreSQL:

image.png

/usr/local/filewave/postgresql/bin/psql -d mdm -U django

insert into ios_preferences values('mdm_cert_trusted', TRUE) on conflict (key) do nothing;

update ios_preferences set value='true' where key='mdm_cert_trusted';

\q

5) launchd renewal not running


Revision #5
Created 2026-02-24 14:36:53 UTC by Josh Levitsky
Updated 2026-03-17 20:47:01 UTC by Josh Levitsky