# Restart ChromeOS Devices

## What

Send **Restart** from FileWave Central or FileWave Anywhere to reboot one or more managed Chromebooks. Use it after an update that requires a restart or as a targeted troubleshooting step.

## Before you restart a Chromebook

### Plan around the active user

<div class="markdown prose w-full flex flex-col break-words dark:prose-invert" id="bkmrk-purpose%3A-the-reboot-">- Restart interrupts the current session, so notify users before a planned maintenance restart.
- Choose a maintenance window or confirm that the selected devices are not in active use.
- Start with a small group when the restart is part of a broader update or policy rollout.

</div>### Good reasons to restart

<div class="markdown prose w-full flex flex-col break-words dark:prose-invert" id="bkmrk-applying-updates%3A-to">1. An installed ChromeOS update is waiting for a restart.
2. A specific Chromebook is unresponsive or has a problem that a normal restart may clear.
3. A tested configuration change explicitly requires the device to restart.

</div>### Verify the result

<div class="markdown prose w-full flex flex-col break-words dark:prose-invert" id="bkmrk-user-communication%3A-">- Open the Chromebook's **Command History** tab and review the command state, result, and any error message.
- Confirm that the device returns to normal inventory and communication after it starts again.

</div>A successful command confirms that FileWave delivered the restart request. Continue troubleshooting if the Chromebook returns with the same symptom.

<div class="markdown prose w-full flex flex-col break-words dark:prose-invert" id="bkmrk-"></div>## Send Restart

Select one or more Chromebooks, open the device action menu or right-click the selection, then choose **Restart...** as shown below.

[![image.png](https://kb.filewave.com/uploads/images/gallery/2024-03/scaled-1680-/O5G5bxtYHW2RHfpf-image.png)](https://kb.filewave.com/uploads/images/gallery/2024-03/O5G5bxtYHW2RHfpf-image.png)

### Restart command details

- **Command:** FileWave sends the ChromeOS `REBOOT` command when you choose **Restart...**.
- **Scope:** The action applies to the selected Chromebook or Chromebooks.
- **Access:**
    
    
    - The action is available for ChromeOS devices in FileWave Central and FileWave Anywhere.
    - The visible menu label is **Restart...**.
    - If **Restart...** is unavailable, check that the administrator role can view the Chromebook and send device actions.

### Check Command History

- The Chromebook's **Command History** tab records `REMOTE_POWERWASH`, `WIPE_USERS`, and `REBOOT` commands with the issuer, timestamps, state, result, and error message.

[![image.png](https://kb.filewave.com/uploads/images/gallery/2024-03/scaled-1680-/HaBAriEtQkZmttxh-image.png)](https://kb.filewave.com/uploads/images/gallery/2024-03/HaBAriEtQkZmttxh-image.png)

## Related content

- [ChromeOS](https://kb.filewave.com/books/chromeos "ChromeOS")
- [Powerwash / Wipe Users on ChromeOS (15.3+)](https://kb.filewave.com/books/chromeos/page/powerwash-wipe-users-on-chromeos-153 "Powerwash / Wipe Users on ChromeOS (15.3+)")