# FileWave Knowledge Base

Welcome to the FileWave Knowledge Base, the main home for FileWave documentation, product guidance, and customer-facing resources. You can use the Knowledge Base in a few different ways:

- browse [Shelves](https://kb.filewave.com/shelves) to see the main documentation areas
- browse [Books](https://kb.filewave.com/books) when you already know the section you want
- use the search box at the top of the page to find specific topics quickly
- use the [FileWave Knowledge Base AI Assistant](https://kb.filewave.com/books/community-engagement/page/filewave-knowledge-base-ai-assistant) for guided help finding answers in the KB

## Good starting points

These are useful places to begin:

- [Evaluation Guide](https://kb.filewave.com/books/evaluation-guide) for customers getting started with FileWave
- [Downloads](https://kb.filewave.com/books/downloads) for current software releases
- [Community Engagement](https://kb.filewave.com/books/community-engagement) for customer resources, events, support, and training links
- [Customer Event Schedule](https://kb.filewave.com/books/community-engagement/page/customer-event-schedule) for upcoming FileWave events
- [Using RSS to stay up to date](https://kb.filewave.com/books/community-engagement/page/using-rss-to-stay-updated-on-kb-updates) for KB update notifications by RSS
- [Using Email to stay up to date](https://kb.filewave.com/books/community-engagement/page/using-email-to-stay-updated-on-kb-updates) for KB update notifications by email

<p class="callout info">Some books and pages require a KB login before they are visible. Logging in also enables comments on KB pages. If you are new to FileWave and need KB access, contact <customer.success@filewave.com>.</p>

## Reporting issues or feedback

If you find an article that is wrong, unclear, or missing information:

- email <kb@filewave.com>
- open a case with [Customer Technical Support](https://kb.filewave.com/books/community-engagement/page/customer-technical-support)
- discuss ideas and questions in the [FileWave Discord Server](https://kb.filewave.com/books/community-engagement/page/filewave-discord-server)