Content Packs

The Content Packs category is a suite of tailored solutions aimed at ensuring and reporting on the adherence to various security and compliance standards within your environment. This includes, but is not limited to, monitoring and reporting on security configurations, software compliance, and other critical things. Utilizing these Content Packs, organizations can seamlessly align with industry best practices, regulatory requirements, and internal security policies.

How to Import a Content Pack

What

Content Packs are a great add-on for FileWave to give you fully pre-built solutions that you can use right out of the box.

When/Why

Whenever we want to make use of a content pack to give us a helping hand, we'll need to import the content into our FileWave system.

How

We have an import tool we have developed specially just to make this process simple for you.  Check out the short video below that walks you through the import process:

 

Starter Packs

Starter Packs are for getting started with FileWave. They include things like examples of group structure for devices. They are meant to be used when first getting started with FileWave to give you a starting point.

Starter Packs

US K-12 Starter Pack

Description

Starter packs are what the name implies...a great way to jump-start your new FileWave installation!  Starter packs are built for selected customer verticals and provide client group structure as well as sample reports and dashboards.

Note: Starter packs are NOT meant to be used with long-standing FileWave environments...they are meant for brand-new, or recently setup environments that have little current organization.

The examples will really help you jump-start your understanding and capabilities of FileWave!  You can use them the way they are as well as further tailor them to your needs!  After you get your start with this starter pack, check out our library of other content packs for adding other spectacular stuff!

What You Get in this Starter Pack

This content pack provides:

Custom Fields:

"Custom Fields" are a terrific way to extend the "inventory attributes" of your devices.  In this starter pack we have provided example custom fields that we think will be valuable to you:

Groups & Smartgroups:

Groups and Smartgroups are a tool for organizing your devices.  They can be used in infinite combinations, and you can think of them a little like folders for files, except in this case "files" are computers.  In this pack we have provided the following default structure, which is meant to be updated with at least your school names:

image.png

Reports (aka Inventory Queries):

Reports are ways of looking at data about your devices...that data being hardware, software, and custom field inventory.  Reports are a great way to show data (example: show me all macOS devices running Ventura).  And reports are used as well to feed data to our included visual dashboard(s) (grafana).  In this starter pack we have included the following reports.

image.png

Dashboards:

Dashboards are an incredibly powerful tool for showing aggregated data.  They are easy to setup, and allow you to do things like track software distributions (etc) in simple-to-read visualizations, like bar and pie charts.  Take our word for it: your senior management is going to love these, and it is a way for you to show off all of your great work!  This pack provides:

Ingredients

Starter Pack

LhUDCHKqr6dGiaoG-filewave-download.png

Directions

  1. Download the above attached starter pack and unzip it

  2. Run the import_starter_pack.exe tool, using appropriate credentials for your environment
    1. import tool is only available on Windows devices currently
  3. Once completed, verify the new content in your system (and import dashboards, if applicable)

Sample Screenshots

image.png

image.png

Notes

Note that you can freely edit any of the content in this starter pack...in fact, you are encouraged to do so.  We recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.

Starter Packs

Business/Generic Starter Pack

Description

Starter packs are what the name implies...a great way to jump-start your new FileWave installation!  Starter packs are built for selected customer verticals and provide client group structure as well as sample reports and dashboards.

Note: Starter packs are NOT meant to be used with long-standing FileWave environments...they are meant for brand-new, or recently setup environments that have little current organization.

The examples will really help you jump-start your understanding and capabilities of FileWave!  You can use them the way they are as well as further tailor them to your needs!  After you get your start with this starter pack, check out our library of other content packs for adding other spectacular stuff!

What You Get in this Starter Pack

An example for small and mid-sized businesses.

This content pack provides:

Custom Fields:

"Custom Fields" are a terrific way to extend the "inventory attributes" of your devices.  In this starter pack we have provided example custom fields that we think will be valuable to you:

Groups & Smartgroups:

Groups and Smartgroups are a tool for organizing your devices.  They can be used in infinite combinations, and you can think of them a little like folders for files, except in this case "files" are computers.  In this pack we have provided the following default structure, which is meant to be updated as appropriate with your department names:

image.png

Reports (aka Inventory Queries):

Reports are ways of looking at data about your devices...that data being hardware, software, and custom field inventory.  Reports are a great way to show data (example: show me all macOS devices running Ventura).  And reports are used as well to feed data to our included visual dashboard(s) (grafana).  In this starter pack we have included the following reports.

image.png

Dashboards:

Dashboards are an incredibly powerful tool for showing aggregated data.  They are easy to setup, and allow you to do things like track software distributions (etc) in simple-to-read visualizations, like bar and pie charts.  Take our word for it: your senior management is going to love these, and it is a way for you to show off all of your great work!  This pack provides:

Ingredients

Starter Pack

LhUDCHKqr6dGiaoG-filewave-download.png

Directions

  1. Download the above attached starter pack and unzip it

  2. Run the import_starter_pack.exe tool, using appropriate credentials for your environment
    1. import tool is only available on Windows devices currently
  3. Once completed, verify the new content in your system (and import dashboards, if applicable)

Sample Screenshots


image.png

Notes

Note that you can freely edit any of the content in this starter pack...in fact, you are encouraged to do so.  We recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.

Performance Packs

Performance Packs are for optimizing how you use and report on FileWave. Performance packs include content like how to deploy and configure TeamViewer or a Dashboard to report on the state of your environment. They are meant to be used at any time to improve how you use FileWave.

Performance Packs

FileWave Overview - Content Pack

Description

About Content Packs: FileWave is immensely powerful, but can be daunting when it comes to stitching the various components together.  Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn by example!  Each content pack is meant to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.

About This Content Pack: This FileWave Content Pack focuses on reporting instead of distributable content, and gives you some really great reporting and a dashboard built on standard inventory data to show overall FileWave system and environment status. The purpose of this pack is provide the information you need to proactively manage your environment and is comprised of all of the contents listed below:

What You Get in this Content Pack

This content pack provides:

Reports (aka Inventory Queries):

Reports are a great way of measuring the effectiveness of distributing content, and can be used for all sorts of compliance purposes as well.  Trust, but verify is what reports are all about.  In this pack we have included the following  reports:

Dashboards:

Dashboards build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs.  This pack provides the following dashboard:

Ingredients

(Only one of the following is needed, based on your admin device's OS platform)

Windows Content Pack Windows Content Pack Download

macOS Content Pack (ARM based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/326

macOS Content Pack (Intel based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/327

Directions

  1. Download the appropriate content pack above  (based on your admin device's platform) and unzip it

  2. Run the user_interface tool in the user_interface folder, using appropriate credentials for your environment (check out our overview article on importing content packs here)
  3. Once completed, verify the new content in your system (and import the dashboard)

Sample Screenshots

image.png

Notes

Note that you can freely edit any of the content in this content pack.  We do recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.

Performance Packs

FileWave Power/Battery Reporting

Description

FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together.  Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn by example!  Each content pack is meant to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.

This FileWave Content Pack is built to report on battery health and power use settings for macOS and Windows clients.  It is comprised of all of the contents listed below:

What You Get in this Content Pack

This content pack provides:

Custom Fields:

"Custom Fields" are a terrific way to extend the "inventory attributes" of your devices.  In this content pack we have included:

Note that the battery information collected above does not try to account for multiple batteries, so you may want to adjust if you have that scenario in your environment.

Reports (aka Inventory Queries):

Reports are a great way of measuring the effectiveness of distributing content, and can be used for all sorts of compliance purposes as well.  Trust, but verify is what reports are all about.  In this pack we have included the following  reports:

Dashboards:

Dashboards build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs.  This pack provides the following dashboard(s):

Ingredients

Windows Content Pack Windows Content Pack Download

macOS Content Pack (ARM based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/397

macOS Content Pack (Intel based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/399

On macOS, Apple's Gatekeeper will quarantine the download if you don't use curl to download the zip.  Quarantine may be removed, after unzipping the download, with the following command which will allow the tool to run:

xattr -rd com.apple.quarantine <path to unzipped folder>

Directions

  1. Download the above content pack and unzip it

  2. Run the <app name> tool, using appropriate credentials for your environment
  3. Once completed, verify the new content in your system (and import dashboards, if applicable)

Sample Screenshots

image.png

Notes

Note that you can freely edit any of the content in this content pack.  We do recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.

Performance Packs

MDM Command History Content Pack

Description

FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together.  Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn by example!  Each content pack is meant to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.

This FileWave Content Pack is built to give you an overview of everything that FileWave is doing from an Apple MDM perspective and is comprised of all of the contents listed below:

What You Get in this Content Pack

This content pack provides:

Reports (aka Inventory Queries):

Reports are a great way of measuring the effectiveness of distributing content, and can be used for all sorts of compliance purposes as well.  Trust, but verify is what reports are all about.  In this pack we have included the following  reports:

Dashboards:

Dashboards build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs.  This pack provides the following dashboard(s):

Ingredients

Windows Content Pack Windows Content Pack Download

macOS Content Pack (ARM based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/418

macOS Content Pack (Intel based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/417

Directions

  1. Download the above content pack and unzip it

  2. Run the import tool, using appropriate credentials for your environment
  3. Once completed, verify the new content in your system (and import dashboards, if applicable)

Sample Screenshots

image.png

Notes

Note that you can freely edit any of the content in this content pack.  We do recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.

Performance Packs

Windows Client Health Dashboard

Description

FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together.  Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn by example!  Each content pack is meant to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.

Once you use this dashboard, please consider giving us feedback so we know how helpful this was to you: Submit Feedback

This FileWave Content Pack is built to do extensive reporting on the health of managed Windows clients and is comprised of all of the contents listed below:

What You Get in this Content Pack

This content pack provides:

Custom Fields:

"Custom Fields" are a terrific way to extend the "inventory attributes" of your devices.  In this content pack we have included:

Reports (aka Inventory Queries):

Reports are a great way of measuring the effectiveness of distributing content, and can be used for all sorts of compliance purposes as well.  Trust, but verify is what reports are all about.  In this pack we have included the following  reports:

Dashboards:

Dashboards build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs.  This pack provides the following dashboard(s):

Ingredients

Windows Content Pack Windows Content Pack Download

macOS Content Pack (ARM based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/384

macOS Content Pack (Intel based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/385

Directions

  1. Download the appropriate content pack above  (based on your admin device's platform) and unzip it
  2. Run the FileWave Uploader tool in the unzipped folder, using appropriate credentials for your environment (check out our overview article on importing content packs here)
  3. Once completed, verify the new content in your system (and import the dashboard)

Sample Screenshots

image.png

Notes

Note that you can freely edit any of the content in this content pack.  We do recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.

Once you use this dashboard, please consider giving us feedback so we know how helpful this was to you: Submit Feedback

Performance Packs

Apple Client Health Dashboard

Description

FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together.  Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn by example!  Each content pack is designed to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.

Once you use this dashboard, please consider giving us feedback so we know how helpful this was to you: Submit Feedback

This FileWave Content Pack is built for extensive reporting on the health of managed Apple MDM clients and is comprised of all of the contents listed below:

What You Get in this Content Pack

This content pack provides:

Custom Fields:

"Custom Fields" are a terrific way to extend the "inventory attributes" of your devices.  In this content pack we have included:

Reports (aka Inventory Queries):

Reports are a great way of measuring the effectiveness of distributed content and can be used for all sorts of compliance purposes as well.  Trust, but verify, is what reports are all about.  In this pack we have included the following  reports:

Dashboards:

Dashboards build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs.  This pack provides the following dashboard(s):

Ingredients

Windows Content Pack Windows Content Pack Download

macOS Content Pack (ARM based)

On macOS, we need to use curl for downloading, such that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app.  The example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/422

macOS Content Pack (Intel based)

On macOS, we need to use curl for downloading, such that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app.  The example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/420

Directions

  1. Download the appropriate content pack above  (based on your admin device's platform) and unzip it
  2. Run the FileWave Uploader tool in the unzipped folder, using appropriate credentials for your environment (check out our overview article on importing content packs here)
  3. Once completed, verify the new content in your system (and import the dashboard)

Sample Screenshots

image.png

Notes

You can freely edit any of the content in this content pack.  We do recommend reviewing each of the types of content as provided first, though, so that you can get a feel for how things "fit together" before modification.

Once you use this dashboard, please consider giving us feedback so we know how helpful this was to you: Submit Feedback

Compliance Packs

Compliance Packs are for meeting security and regulatory requirements. They include things like deploying and reporting on the status of Microsoft Defender. They are meant to be used at any time to add to enhancing your security posture.

Compliance Packs

MSFT Defender Reporting - Content Pack

Description

About Content Packs: FileWave is immensely powerful, but can be daunting when it comes to stitching the various components together.  Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn by example!  Each content pack is meant to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.

About This Content Pack: This FileWave Content Pack focuses on reporting on Microsoft Defender Compliance, and gives you some really great custom field data and a dashboard built on the very same to show Defender is behaving in your environment. The purpose of this pack is provide the information you need to proactively manage your environment and is comprised of all of the contents listed below:

What You Get in this Content Pack

This content pack provides:

Custom Fields:

"Custom Fields" are a terrific way to extend the "inventory attributes" of your devices.  In this content pack we have included:

Note that the following report and dashboard are based upon the above custom fields.  Those custom fields will only populate when the clients report in, so initially your report and dashboard will be empty, but will soon populate.

Reports (aka Inventory Queries):

Reports are a great way of measuring the effectiveness of distributing content, and can be used for all sorts of compliance purposes as well.  Trust, but verify is what reports are all about.  In this pack we have included the following  reports:

Dashboards:

Dashboards build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs.  This pack provides the following dashboard:

Ingredients

(Only one of the following is needed, based on your admin device's OS platform)

Windows Content Pack Windows Content Pack Download

macOS Content Pack (ARM based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/342

macOS Content Pack (Intel based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/343

Directions

  1. Download the appropriate content pack above  (based on your admin device's platform) and unzip it

  2. Run the user_interface tool in the user_interface folder, using appropriate credentials for your environment (check out our overview article on importing content packs here)
  3. Once completed, verify the new content in your system (and import the dashboard)

Sample Screenshots

image.png

Notes

Note that you can freely edit any of the content in this content pack.  We do recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.

Software & Misc Packs

Software Packs are for various non-security software related things. They include things like installing XYZ. They are meant to be used at any time when you find that you need something from this type of pack.

Software & Misc Packs

Software Pack for TeamViewer

Description

FileWave is immensely powerful but can be daunting when it comes to stitching the various components of a complex workflow together.  Content packs are meant to give a leg-up in creating distributable content and are also a great way to learn by example!  Each content pack is meant to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.

This FileWave Content Pack is designed for:

Package Goal OS Versions
Provide Instal Filesets, Queries and Reports

Android

macOS

iOS

Windows

Uploaded content should not overwrite any current Custom Fields, Filesets, Computer Groups, Deployments or Inventory Groups.  Any matching names should be incremented with a number (with the exception of Queries, where duplicate names are allowed).

Example view:

image.png

The Requirement Script in this pack will require alteration after uploading the pack.  Please see the information regarding Launch Arguments in the Notes section for full details.

What is in this Content Pack

All Content Packs contain selectable items, not everything need be selected.

This content pack provides:

Custom Fields:

"Custom Fields" are a terrific way to extend the "inventory attributes" of devices.  Included in this content pack:

Custom Field Name* Description
TeamViewer Managed Show if Computers are configured for TeamViewer Management
TeamViewer Prompt User Show if Computers require user acceptance
* Names may have a number after if a matching name was found at upload.

Device Groups:

Static and Smart Groups are a tool for organising your devices.  Included in this content pack:

Smart Group Name Description
Android TeamViewer Identify devices that do not have TeamViewer installed
macOS TeamViewer
macOS TeamViewer Allow User
Windows TeamViewer
* Names may have a number after if a matching name was found at upload.

Filesets and/or Fileset Groups:

Filesets are the distributable content and Fileset Groups assist organising like-minded filesets.  Included in this content pack:

Fileset Group Name* Fileset Name* Description
Android TeamViewer
Play Store App - TeamViewer QuickSupport TeamViewer QuickSupport App & Universal Add-On

Play Store App - TeamViewer Universal Add-On

macOS TeamViewer

Profile - TeamViewerHost15

TeamViewer Host installer & Profile.

Only Admins will be able to approve Screen Recording

TeamViewer Host Instal macOS 15.57.3

macOS TeamViewer Allow User

Profile - TeamViewerHost15 Allow User

TeamViewer Host installer & Profile.

All users will be able to approve Screen Recording


TeamViewer Host Instal macOS 15.57.3 Allow User

Windows TeamViewer

TeamViewer Host Windows 15.53.6.0 1

TeamViewer Host installer


* Names may have a number after if a matching name was found at upload.


Deployment(s):

Deployments "assign" Filesets to devices.  Included in this content pack:

Deployment Name* Description
Android TeamViewer Android TeamViewer Fileset Group
macOS TeamViewer macOS TeamViewer Fileset Group
macOS TeamViewer Allow User macOS TeamViewer Allow User Fileset Group
Windows TeamViewer Windows TeamViewer Fileset Group
* Names may have a number after if a matching name was found at upload.
Example:

image.png

Note that Content Packs DO NOT automatically assign devices or device groups to deployments (for safety reasons).  After sufficient testing, edit the deployment, adding desired targets of devices or device groups.

Any device groups created by the pack could be used as targets, if deemed appropriate.

Reports (aka Inventory Queries):

Reports are a great way of measuring the effectiveness of distributing content and can be used for all sorts of compliance purposes as well.  Trust, but verify is what reports are all about.  Included in this content pack:

Report Group Name Report Name Description
TeamViewer Dashboard
TeamViewer Managed Listed of computer device types just for Dashboard information
TeamViewer Client Installed List of computers with TeamViewer installed
TeamViewer All Devices Listed of all device types just for Dashboard information
TeamViewer Versions List of TeamViewer versions for all device types
Altering any of the provided groups may impact the imported Dashboard

Dashboards:

Dashboards, a feature of FileWave Anywhere, build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs.  Included in this content pack:

Dashboard Name Description
TeamViewer Dashboard reporting defined from the above Reports
Example:

image.png

Ingredients

Download the pack to match the OS of the device being used to upload the pack:

FileWave Central OS Intel ARM
Windows Windows Content Pack Download
macOS macOS Content Pack Download TeamViewer - macOS ARM.zip

Apple's Gatekeeper will quarantine the download.  This will result in either errors when launching on macOS or the list of items to select like Android/macOS/Windows/Reports will be empty. Quarantine may be removed, after unzipping the download, with the following command in Terminal:

 

xattr -rd com.apple.quarantine <path to unzipped folder>

Directions

  1. Download and unzip the above content pack

  2. Run the 'FileWave Uploader' app, using appropriate credentials
  3. Before selecting 'Upload', choose the desired items from the displayed tabs
  4. Once completed, verify newly added content
  5. If applicable, import the Dashboard (linked file reported in 'FileWave Uploader' app)

Example, showing path to a generated Dashboard file for TeamViewer:

Dashboard:

    Dashboard file created: /Users/sholden/Downloads/Demo Downloads/TeamViewer/cache/dashboards/DR_TeamViewer.json

image.png

Sample Screenshots

Dashboard Examples:

image.png

image.png

image.png

Notes

Requirement Script

This TeamViewer Installer Fileset uses a Requirement Script to ensure any included Profiles are installed before the attempt to activate.  This is achieved by way of checking for the existence of the Profile by its Profile ID.

The FileWave Upload tool generates a new unique identifier and inserts this into the Profile ID prior to upload to prevent Profile ID clashes.  The TeamViewer Installer Fileset cannot be aware of this new Profile ID.

To address this, open the Fileset by double clicking on the Fileset and with the 'check_tv_profile.sh' Requirement Script highlighted, click the Get Info button:

image.png

From the window opened, select the Executable tab.  Two Profile IDs will be apparent in the Launch Arguments list.  These may be removed and a new Profile Payload ID entered instead.

To identify the new Profile ID, open the uploaded Profile from the same Fileset Group by double clicking the Profile Fileset. Highlight the ID, as per the below example and choose to copy:

image.png

This value should be added as a new Launch Argument.  Use the '+' button in the Launch Argument view to add this ID.

One completed, the pack is ready for deployment.

Other

Content packs may be freely edited. 

Consider reviewing provided packs to get a feel for how each element fits together before modifying

The pack will attempt to handle interruption of communication, where the server may be busy either before or during the uploading of material.  However, this tool does not have the power to work directly with current server tasks.  Additionally, it was not written by the FileWave development team, but by Professional Services and the coding expertise may be comparatively lacking.  For this reason, it may be prudent to avoid Update Models (for example), whilst the tool is uploading.

Only use Content Packs directly downloaded from FileWave.  It is the responsibility of those using the pack to ensure all is well through testing, before deploying to users devices.

Unfortunately, the FileWave Uploader Application does not check password in advance, nor does it time out if it is wrong.  If Fileset upload is taking an unexpectedly large time, it may mean the password was entered incorrectly.  Note it will be an expectedly long time if the Fileset is large.