Content Packs
The Content Packs category is a suite of tailored solutions aimed at ensuring and reporting on the adherence to various security and compliance standards within your environment. This includes, but is not limited to, monitoring and reporting on security configurations, software compliance, and other critical things. Utilizing these Content Packs, organizations can seamlessly align with industry best practices, regulatory requirements, and internal security policies.
- How to Import a Content Pack
- Starter Packs
- Performance Packs
- FileWave Overview - Content Pack
- FileWave Power/Battery Reporting
- MDM Command History Content Pack
- Windows Client Health Dashboard
- Apple Client Health Dashboard
- Compliance Packs
- Software & Misc Packs
How to Import a Content Pack
What
Content Packs are a great add-on for FileWave to give you fully pre-built solutions that you can use right out of the box.
When/Why
Whenever we want to make use of a content pack to give us a helping hand, we'll need to import the content into our FileWave system.
How
From FileWave 16.1.0 onward you can import Content Packs by opening FileWave Central and go to Assistants -> Content Packs and then pick to import one so it is much easier for the Content Packs.
As you can see below you can pick a Content Pack on the left and then select what components of the pack should be imported. Some Content Packs will have components for Apple or Windows so you may not want to bring in Windows reporting when you have no Windows devices.
When you have clicked "Import" and it completes there will be some details to show if any errors occurred. Content Packs have a version and Release Date that you can see in the dialog to know if any updates were done to them. These are not automatically applied to an already imported Content Pack, and re-importing can lead to duplicated Custom Fields and Dashboard so you may want to remove the fields and dashboard and queries from the first import if you later want to re-import.
Related Content
Starter Packs
Starter Packs are for getting started with FileWave. They include things like examples of group structure for devices. They are meant to be used when first getting started with FileWave to give you a starting point.
Example Reports Starter Pack
Description
Starter packs are what the name implies...a great way to jump-start your new FileWave installation! Starter packs are built for selected customer verticals and provide client group structure as well as sample reports and dashboards.
Note: Starter packs are NOT meant to be used with long-standing FileWave environments...they are meant for brand-new, or recently setup environments that have little current organization. You can re-import this one if you are ok with it overwriting changes to reports included in the pack.
The examples will really help you jump-start your understanding and capabilities of FileWave! You can use them the way they are as well as further tailor them to your needs! After you get your start with this starter pack, check out our library of other content packs for adding other spectacular stuff!
Note that the Example Reports Content Pack is new in FileWave 16.3 so you will not see it on older versions. It replaces the Sample Queries that used to be included.
What You Get in this Starter Pack
This content pack provides:
Reports (aka Inventory Queries):
Reports are ways of looking at data about your devices...that data being hardware, software, and custom field inventory. Reports are a great way to show data (example: show me all macOS devices running Ventura). And reports are used as well to feed data to our included visual dashboard (grafana)
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- Android OS examples
- Chrome OS examples
- iOS OS examples
- macOS OS examples
- Windows OS examples
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How to Import a Content Pack
This is explained here: How to Import a Content Pack and is a very simple process.
Notes
Note that you can freely edit any of the content in this starter pack...in fact, you are encouraged to do so. We recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.
Related Content
- Getting an API Token
- Importing a Grafana Dashboard
- Content Packs
- More Info on how to use:
Business/Generic Starter Pack
Description
Starter packs are what the name implies...a great way to jump-start your new FileWave installation! Starter packs are built for selected customer verticals and provide client group structure as well as sample reports and dashboards.
Note: Starter packs are NOT meant to be used with long-standing FileWave environments...they are meant for brand-new, or recently setup environments that have little current organization.
The examples will really help you jump-start your understanding and capabilities of FileWave! You can use them the way they are as well as further tailor them to your needs! After you get your start with this starter pack, check out our library of other content packs for adding other spectacular stuff!
What You Get in this Starter Pack
An example for small and mid-sized businesses.
This content pack provides:
Custom Fields:
"Custom Fields" are a terrific way to extend the "inventory attributes" of your devices. In this starter pack we have provided example custom fields that we think will be valuable to you:
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- Asset Tag: Used by almost every organization, you can use asset tag to help tie your devices from FileWave into an asset management or helpdesk system
- Department: We give you a starter set of custom field values for Department...those most typically in most Small/Medium Business (like HR and IT, Sales, etc)
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Groups & Smartgroups:
Groups and Smartgroups are a tool for organizing your devices. They can be used in infinite combinations, and you can think of them a little like folders for files, except in this case "files" are computers. In this pack we have provided the following default structure, which is meant to be updated as appropriate with your department names:
Reports (aka Inventory Queries):
Reports are ways of looking at data about your devices...that data being hardware, software, and custom field inventory. Reports are a great way to show data (example: show me all macOS devices running Ventura). And reports are used as well to feed data to our included visual dashboard(s) (grafana). In this starter pack we have included the following reports.
Dashboards:
Dashboards are an incredibly powerful tool for showing aggregated data. They are easy to setup, and allow you to do things like track software distributions (etc) in simple-to-read visualizations, like bar and pie charts. Take our word for it: your senior management is going to love these, and it is a way for you to show off all of your great work! This pack provides:
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- Environment Overview Dashboard: A great starter dashboard, built from data fields that devices report right out of the box.
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Ingredients
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FileWave Central Admin & Credentials
- Base64 API Token for 'fwadmin' account
| Starter Pack |
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Directions
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Download the above attached starter pack and unzip it
- Run the import_starter_pack.exe tool, using appropriate credentials for your environment
- import tool is only available on Windows devices currently
- Once completed, verify the new content in your system (and import dashboards, if applicable)
Sample Screenshots
Notes
Note that you can freely edit any of the content in this starter pack...in fact, you are encouraged to do so. We recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.
Related Content
- Getting an API Token
- Importing a Grafana Dashboard
- Content Packs
- More Info on how to use:
US K-12 Starter Pack
Description
Starter packs are what the name implies...a great way to jump-start your new FileWave installation! Starter packs are built for selected customer verticals and provide client group structure as well as sample reports and dashboards.
Note: Starter packs are NOT meant to be used with long-standing FileWave environments...they are meant for brand-new, or recently setup environments that have little current organization.
The examples will really help you jump-start your understanding and capabilities of FileWave! You can use them the way they are as well as further tailor them to your needs! After you get your start with this starter pack, check out our library of other content packs for adding other spectacular stuff!
What You Get in this Starter Pack
This content pack provides:
Custom Fields:
"Custom Fields" are a terrific way to extend the "inventory attributes" of your devices. In this starter pack we have provided example custom fields that we think will be valuable to you:
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- Asset Tag: Used by almost every organization, you can use asset tag to help tie your devices from FileWave into an asset management or helpdesk system
- Graduation Year: Typically used by school districts to assign devices to a "grade". Much more flexible than having to change the grade every year as most districts have the device travel with the student from year to year.
- User Role: An important field for designating the type of device...in this case user role is "Student" by default for every device, but can be switched to Staff or Admin. This field is critical to do things like assign restrictions to student devices.
- School Type: School type is used to define that a school is elementary, junior high, or high school. A great field to have when you want to distribute content widely.
- School Name: This one is self explanatory, but the custom field is provided with some sample data to give you an idea of how you can tailor to your district.
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Groups & Smartgroups:
Groups and Smartgroups are a tool for organizing your devices. They can be used in infinite combinations, and you can think of them a little like folders for files, except in this case "files" are computers. In this pack we have provided the following default structure, which is meant to be updated with at least your school names:
Reports (aka Inventory Queries):
Reports are ways of looking at data about your devices...that data being hardware, software, and custom field inventory. Reports are a great way to show data (example: show me all macOS devices running Ventura). And reports are used as well to feed data to our included visual dashboard(s) (grafana). In this starter pack we have included the following reports.
Dashboards:
Dashboards are an incredibly powerful tool for showing aggregated data. They are easy to setup, and allow you to do things like track software distributions (etc) in simple-to-read visualizations, like bar and pie charts. Take our word for it: your senior management is going to love these, and it is a way for you to show off all of your great work! This pack provides:
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- Environment Overview Dashboard: A great starter dashboard, built from data fields that devices report right out of the box.
- School District Dashboard: A breakout of devices by OSes, by user roles, locations, etc.
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Ingredients
-
FileWave Central Admin & Credentials
- Base64 API Token for 'fwadmin' account
| Starter Pack |
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Directions
-
Download the above attached starter pack and unzip it
- Run the import_starter_pack.exe tool, using appropriate credentials for your environment
- import tool is only available on Windows devices currently
- Once completed, verify the new content in your system (and import dashboards, if applicable)
Sample Screenshots
Notes
Note that you can freely edit any of the content in this starter pack...in fact, you are encouraged to do so. We recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.
Related Content
- Getting an API Token
- Importing a Grafana Dashboard
- Content Packs
- More Info on how to use:
Performance Packs
Performance Packs are for optimizing how you use and report on FileWave. Performance packs include content like how to deploy and configure TeamViewer or a Dashboard to report on the state of your environment. They are meant to be used at any time to improve how you use FileWave.
FileWave Overview - Content Pack
Description
About Content Packs: FileWave is immensely powerful, but can be daunting when it comes to stitching the various components together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn by example! Each content pack is meant to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.
About This Content Pack: This FileWave Content Pack focuses on reporting instead of distributable content, and gives you some really great reporting and a dashboard built on standard inventory data to show overall FileWave system and environment status. The purpose of this pack is provide the information you need to proactively manage your environment and is comprised of all of the contents listed below:
What You Get in this Content Pack
This content pack provides:
Reports (aka Inventory Queries):
Reports are a great way of measuring the effectiveness of distributing content, and can be used for all sorts of compliance purposes as well. Trust, but verify is what reports are all about. In this pack we have included the following reports:
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- Active Clients: List of all devices that have checked in within the past 30 days
- Android Devices: List of all Android devices enrolled
- Chrome Browsers: Software inventory report on Chrome browser versions installed
- ChromeOS Devices: List of all Chromebook devices enrolled
- Fileset Report Last 7 Days: A list of all fileset content deployed within the last 7 days
- Fileset Types: A summary report on all Filesets
- FileWave Client Versions: Reports on the versions of the FileWave client for macOS and Windows devices
- Firefox Versions: Software inventory report on Firefox browser versions installed
- iOS & tvOS Devices: List of all iOS/iPadOS/tvOS devices enrolled
- macOS Devices: List of all macOS devices enrolled
- Missing iOS Patches: A list of all missing iOS patches by device
- Missing macOS Patches: A list of missing patches on macOS devices
- Missing Windows Patches: A list of missing patches on Windows devices
- Upstream Host: This report shows what booster/server the clients are reporting into
- VPP Licenses Low: Shows all VPP licenses that are below 10 available licenses
- Windows Devices: List of all Windows devices enrolled
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Dashboards:
Dashboards build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs. This pack provides the following dashboard:
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- FileWave Overview Dashboard: A great collection of out of-the-box charts and inventory meant to give you an eagle-eye view of how things are going in your environment.
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Ingredients
For FileWave 16.1.0 or higher you merely need to go in FileWave Central to Assistants -> Content Packs and then can add the Content Pack with 1-click. The intructions below in this article are for below 16.1.0.
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FileWave Central Admin & Credentials
- Base64 API Token for 'fwadmin' account
- Content Pack:
(Only one of the following is needed, based on your admin device's OS platform)
| Windows Content Pack | Windows Content Pack Download |
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macOS Content Pack (ARM based) |
On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application. You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop
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macOS Content Pack (Intel based) |
On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application. You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop
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Directions
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Download the appropriate content pack above (based on your admin device's platform) and unzip it
- Run the user_interface tool in the user_interface folder, using appropriate credentials for your environment (check out our overview article on importing content packs here)
- Once completed, verify the new content in your system (and import the dashboard)
Sample Screenshots
Notes
Note that you can freely edit any of the content in this content pack. We do recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.
Related Content
- How to Import a Content Pack
- Getting an API Token
- Importing a Grafana Dashboard
- Content Packs
- More Info on how to use:
FileWave Power/Battery Reporting
Description
FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn by example! Each content pack is meant to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.
This FileWave Content Pack is built to report on battery health and power use settings for macOS and Windows clients. It is comprised of all of the contents listed below:
What You Get in this Content Pack
This content pack provides:
Custom Fields:
"Custom Fields" are a terrific way to extend the "inventory attributes" of your devices. In this content pack we have included:
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- Battery Name: Typically the "model name" of the battery
- Battery Manufacturer: The maker of the battery
- Battery Serial Number: The serial number of this specific battery
- Battery Cycle Count: The number of times a battery has been fully charged/discharged (only some batteries support)
- Battery Capacity: Battery Capacity is represented as a percent of charge the battery can take compared to its original capacity. A lower percentage means degradation of storage ability.
- Display Sleep Setting: The amount of time (in seconds) before the display is configured to go to sleep after idle
- Disk Sleep Setting: The amount of time (in seconds) before the hard drive is configured to go to sleep after idle
- System Sleep Setting: The amount of time (in seconds) before the entire system is configured to go to sleep after idle
- Battery Name: Typically the "model name" of the battery
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Note that the battery information collected above does not try to account for multiple batteries, so you may want to adjust if you have that scenario in your environment.
Reports (aka Inventory Queries):
Reports are a great way of measuring the effectiveness of distributing content, and can be used for all sorts of compliance purposes as well. Trust, but verify is what reports are all about. In this pack we have included the following reports:
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- Battery Report: Includes information on devices and their batteries
- Low Battery Capacity Report: Includes information on v=batteries that are lower than 30% capacity...you can modify this threshold by modifying the report criteria
- Power Scheme Report: Includes information on devices and their power saving settings for display, disk and system
- Battery Report: Includes information on devices and their batteries
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Dashboards:
Dashboards build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs. This pack provides the following dashboard(s):
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- Power/Battery Dashboard: This dashboard breaks down most of the important power savings and battery utilization information for your environment
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Ingredients
For FileWave 16.1.0 or higher you merely need to go in FileWave Central to Assistants -> Content Packs and then can add the Content Pack with 1-click. The intructions below in this article are for below 16.1.0.
-
FileWave Central Admin & Credentials
- Base64 API Token for 'fwadmin' account
| Windows Content Pack | Windows Content Pack Download |
|
macOS Content Pack (ARM based) |
On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application. You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop
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|
macOS Content Pack (Intel based) |
On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application. You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop
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On macOS, Apple's Gatekeeper will quarantine the download if you don't use curl to download the zip. Quarantine may be removed, after unzipping the download, with the following command which will allow the tool to run: |
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Directions
-
Download the above content pack and unzip it
- Run the <app name> tool, using appropriate credentials for your environment
- Once completed, verify the new content in your system (and import dashboards, if applicable)
Sample Screenshots
Notes
Note that you can freely edit any of the content in this content pack. We do recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.
Related Content
- How to Import a Content Pack
- Getting an API Token
- Importing a Grafana Dashboard
- Content Packs
- More Info on how to use:
MDM Command History Content Pack
Description
FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn by example! Each content pack is meant to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.
This FileWave Content Pack is built to give you an overview of everything that FileWave is doing from an Apple MDM perspective and is comprised of all of the contents listed below:
What You Get in this Content Pack
This content pack provides:
Reports (aka Inventory Queries):
Reports are a great way of measuring the effectiveness of distributing content, and can be used for all sorts of compliance purposes as well. Trust, but verify is what reports are all about. In this pack we have included the following reports:
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- MDM Command History: This report shows the entire history of MDM commands. Note that for performance reasons, history is maintained only temporarily. The last 500K mdm commands or 7 days of history are maintained (whichever limit is hit first)
- Profile Description: MDM command history does not include profile names, only profile IDs which aren't terribly helpful. So this report contains lookup info to convert profile id into profile name.
- MDM Command History: This report shows the entire history of MDM commands. Note that for performance reasons, history is maintained only temporarily. The last 500K mdm commands or 7 days of history are maintained (whichever limit is hit first)
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Dashboards:
Dashboards build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs. This pack provides the following dashboard(s):
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- MDM Command History Dashboard: Extremely useful dashboard for seeing "what is going on" with your Apple MDM environment. Can be used to see what apps are being updated, what profiles are being deployed, and can be used proactively to find and remedy devices that are struggling.
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Ingredients
For FileWave 16.1.0 or higher you merely need to go in FileWave Central to Assistants -> Content Packs and then can add the Content Pack with 1-click. The intructions below in this article are for below 16.1.0.
-
FileWave Central Admin & Credentials
- Base64 API Token for 'fwadmin' account
| Windows Content Pack | Windows Content Pack Download |
|
macOS Content Pack (ARM based) |
On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application. You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop
|
|
macOS Content Pack (Intel based) |
On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application. You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop
|
Directions
-
Download the above content pack and unzip it
- Run the import tool, using appropriate credentials for your environment
- Once completed, verify the new content in your system (and import dashboards, if applicable)
Sample Screenshots
Notes
Note that you can freely edit any of the content in this content pack. We do recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.
Related Content
- How to Import a Content Pack
- Getting an API Token
- Importing a Grafana Dashboard
- Content Packs
- More Info on how to use:
Windows Client Health Dashboard
Description
FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn by example! Each content pack is meant to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.
Once you use this dashboard, please consider giving us feedback so we know how helpful this was to you: Submit Feedback
This FileWave Content Pack is built to do extensive reporting on the health of managed Windows clients and is comprised of all of the contents listed below:
What You Get in this Content Pack
This content pack provides:
Custom Fields:
"Custom Fields" are a terrific way to extend the "inventory attributes" of your devices. In this content pack we have included:
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- BitLocker Status: BitLocker encryption status of the devices
- Booster 1 Info: The primary booster assigned to client devices
- Domain Joined: Is a device is domain joined or in a workgroup
- FW Client Update Time: Last time a FW client was updated
- FW Client Upgrade Status: Status of the last FW client upgrade attempt
- MSI Service Status: Status of the MSI Windows Service
- PowerShell Version: Status and version of PowerShell
- FW Client Tickle Interval: Reads FW client tickle interval setting
- WMI Service Status: Status of the WMI Windows Service
- Missing Windows Updates: Shows the nnumber of WU patches missing on any device
- WU Service Status: Shows status of the Windows Update service
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Reports (aka Inventory Queries):
Reports are a great way of measuring the effectiveness of distributing content, and can be used for all sorts of compliance purposes as well. Trust, but verify is what reports are all about. In this pack we have included the following reports:
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- BitLocker Overview: Reports on the custom field from above, showing device encryption status
- Chrome Browser Overview: Reports on the version of Google Chrome installed
- Client Last Upgraded: Reports on the last time the FW client was upgraded
- Client Versions: Reports on the version of the FileWave client on each device
- AD Joined?: Reports on the domain/workgroup membership of each client
- MSI Server Status: Reports on the status of the MSIServer service...if it isn't working, not MSIs will install
- Office Overview: Reports on the installed version of MSFT Office
- PowerShell Versions: Reports on the version of PowerShell and also indicates if PS is having a problem
- SecureTest Versions: Specific for Schools, this report lists versions of SecureTest installed, but can easily be tailored for other applications
- TeamViewer Versions: Reports on the versions of TV Host installed, and is useful to make sure devices are ready for you to connect.
- TestNAV Versions: Specific for Schools, this report lists versions of TestNAV installed, but can easily be tailored for other applications
- Client Tickle Interval: Reports on FW client tickle interval (how frequently the device checks for a new model)
- Primary Booster: Reports on the first booster assignment for this device, and allows you to easily see if your configurations of boosters are equitable
- Low Drive Space: Reports any device with less than 5GB free (and can be modified)...this critical status often gets overlooked in environments
- Geo-location: Reports on device geo-location (if enabled)
- Last Connect Time: Reports the last time client devices have reported inventory into FileWave. A great report for identifying devices you may be able to archive (or which might need repair)
- Windows Updates Missing: Simply shows the number of Windows Updates a device is reporting as missing...a great and simple metric for analyzing client patching health
- Upstream Host: Reports on what booster (or server) the client is currently talking to. This is a great measurement of overall booster and server load
- Windows Versions: Reports on the version and family of Windows, such as Windows 11.0 Education 23H2
- WMI Status: Reports on the status of the Windows WMI service, which is a critical system component
- Windows Update Status: Reports on the status of the Windows Update service on client devices...i.e is Windows Update actually running ok
- BitLocker Overview: Reports on the custom field from above, showing device encryption status
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Dashboards:
Dashboards build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs. This pack provides the following dashboard(s):
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- Windows Client Health Dashboard: This dashboard shows you almost everything you'll ever want to know about Windows devices in your environment and is built from all of the custom fields and reports from above. And, it is fully customizable, so if the dashboard is missing something, you can easily add it!
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Ingredients
For FileWave 16.1.0 or higher you merely need to go in FileWave Central to Assistants -> Content Packs and then can add the Content Pack with 1-click. The intructions below in this article are for below 16.1.0.
-
FileWave Central Admin & Credentials
- Base64 API Token for 'fwadmin' account
- Content Pack:
| Windows Content Pack | Windows Content Pack Download |
|
macOS Content Pack (ARM based) |
On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application. You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop
|
|
macOS Content Pack (Intel based) |
On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application. You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop
|
Directions
- Download the appropriate content pack above (based on your admin device's platform) and unzip it
- Run the FileWave Uploader tool in the unzipped folder, using appropriate credentials for your environment (check out our overview article on importing content packs here)
- Once completed, verify the new content in your system (and import the dashboard)
Sample Screenshots
Notes
Note that you can freely edit any of the content in this content pack. We do recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.
Once you use this dashboard, please consider giving us feedback so we know how helpful this was to you: Submit Feedback
Related Content
- How to Import a Content Pack
- Getting an API Token
- Importing a Grafana Dashboard
- Content Packs
- More Info on how to use:
Apple Client Health Dashboard
Description
FileWave can stitch many parts of a workflow together, but building that from scratch can take time. Content packs give you a working example that you can import, inspect, and adapt for your own environment.
Once you use this dashboard, please consider giving us feedback so we know how helpful this was to you: Submit Feedback
This FileWave Content Pack provides reporting and dashboard content for the health of managed Apple MDM clients.
What You Get in this Content Pack
This content pack provides:
Custom Fields:
Custom Fields extend the inventory attributes available for devices. This content pack includes:
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- macOS APNs Topic Value: The Apple Push Notification Topic on macOS devices. Note that this should only show 1 value unless you have ever accidentally or purposefully changed the APNs certificate to a different Topic.
- macOS Enrolment Server: The FileWave server that the macOS device believes it is enrolled with.
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Reports (formerly Queries):
Reports help you verify device state, spot stale Apple MDM check-ins, and support compliance review. This pack includes the following reports:
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- Apple MDM All Devices: Reports on a list of all Apple MDM devices.
- Apple MDM - iOS: Reports on a list of all iOS devices.
- Apple MDM - macOS: Reports on a list of all macOS devices.
- Apple MDM - Last Connected > 1M: Reports on all Apple devices that last connected to FileWave more than 1 month ago.
- Apple MDM - Last Connected 1W:1M: Reports on Apple devices that have connected to FileWave in the past month but not in the last week.
- Apple MDM - Last Connected 1W: Reports on Apple devices that have connected to FileWave in the past 1 week.
- Apple MDM All Devices: Reports on a list of all Apple MDM devices.
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Dashboards:
Dashboards build on reports by showing aggregated data in charts and graphs. This pack provides:
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- Apple MDM: This dashboard summarizes Apple device health using the custom fields and reports listed above. It is fully customizable, so you can add panels or adjust the reports for your environment.
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Ingredients
For FileWave 16.1.0 or higher, use FileWave Central > Assistants > Content Packs to add this Content Pack with one click. Use the manual download and upload steps below only when the Assistant workflow is not available.
-
FileWave Central Admin & Credentials
- Base64 API Token for 'fwadmin' account
- Content Pack:
| Windows Content Pack | Windows Content Pack Download |
|
macOS Content Pack (ARM based) |
On macOS, we need to use curl for downloading, such that Gatekeeper doesn't quarantine the import application. You can copy and paste the following into Terminal.app. The example provided downloads import_pack.zip to the desktop
|
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macOS Content Pack (Intel based) |
On macOS, we need to use curl for downloading, such that Gatekeeper doesn't quarantine the import application. You can copy and paste the following into Terminal.app. The example provided downloads import_pack.zip to the desktop
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Directions
- Download the appropriate content pack for your admin device's platform and unzip it.
- Run the FileWave Uploader tool in the unzipped folder using credentials for your environment. For more detail, see the overview article on importing content packs.
- After the upload completes, verify the new content in your system and import the dashboard.
Sample Screenshots
Notes
You can edit any content imported by this content pack. Review the imported custom fields, reports, and dashboard first so you understand how the pieces fit together before changing them.
Once you use this dashboard, please consider giving us feedback so we know how helpful this was to you: Submit Feedback
Related Content
- How to Import a Content Pack
- Getting an API Token
- Importing a Grafana Dashboard
- Content Packs
- More Info on how to use:
Compliance Packs
Compliance Packs are for meeting security and regulatory requirements. They include things like deploying and reporting on the status of Microsoft Defender. They are meant to be used at any time to add to enhancing your security posture.
MSFT Defender Reporting - Content Pack
Description
About Content Packs: FileWave is immensely powerful, but can be daunting when it comes to stitching the various components together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn by example! Each content pack is meant to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.
About This Content Pack: This FileWave Content Pack focuses on reporting on Microsoft Defender Compliance, and gives you some really great custom field data and a dashboard built on the very same to show Defender is behaving in your environment. The purpose of this pack is provide the information you need to proactively manage your environment and is comprised of all of the contents listed below:
What You Get in this Content Pack
This content pack provides:
Custom Fields:
"Custom Fields" are a terrific way to extend the "inventory attributes" of your devices. In this content pack we have included:
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- Defender App Version: Reads the version of the Defender App installed on the device (macOS/Windows)
- Defender Defs Version: Reads the version of the Defender Definitions installed on the device (macOS/Windows)
- Defender Defs Date: Reads the date of the Defender Defs installed on the device (macOS/Windows)
- Defender Engine Version: Reads the version of the Defender Engine installed on the device (macOS/Windows)
- Defender Health: At a high level indicates whether Defender is "healthy" on this device (macOS/Windows)
- Defender Threats Detected: Reads the threats log on the device (macOS/Windows)
- Defender Detailed Status: Gives verbose status on the Defender client (macOS/Windows)
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Note that the following report and dashboard are based upon the above custom fields. Those custom fields will only populate when the clients report in, so initially your report and dashboard will be empty, but will soon populate.
Reports (aka Inventory Queries):
Reports are a great way of measuring the effectiveness of distributing content, and can be used for all sorts of compliance purposes as well. Trust, but verify is what reports are all about. In this pack we have included the following reports:
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- MSFT Defender Information: A report including data from the custom fields listed above for every Mac and Windows device. (You may want to further edit this report to only look at "Last Connected" for a certain time range to make sure you are only reporting compliance on "active" devices.)
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Dashboards:
Dashboards build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs. This pack provides the following dashboard:
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- Defender Dashboard: A collection of compliance charts that give you summary and detail information on Defender health, threat status, and overall compliance to your security standards.
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Ingredients
For FileWave 16.1.0 or higher you merely need to go in FileWave Central to Assistants -> Content Packs and then can add the Content Pack with 1-click.
Directions
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Open FileWave Central
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Go to Assistants -> Content Packs
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Select to install the Content Pack
Sample Screenshots
Notes
Note that you can freely edit any of the content in this content pack. We do recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.
Related Content
- How to Import a Content Pack
- Getting an API Token
- Importing a Grafana Dashboard
- Content Packs
- More Info on how to use:
Software & Misc Packs
Software Packs are for various non-security software related things. They include things like installing XYZ. They are meant to be used at any time when you find that you need something from this type of pack.
Software Pack for TeamViewer
Description
FileWave Content Packs provide ready-to-import examples that show how several FileWave components can work together to solve a specific deployment or management need. They are useful both as starting points for distributable content and as examples you can learn from when building similar workflows. Each content pack is designed as a complete solution, combining the pieces needed to accomplish a goal.
To import this pack follow: How to Import a Content Pack
This FileWave Content Pack is designed for:
| Package Goal | OS Versions |
| Provide Install Filesets, Reports and Dashboard |
Android macOS iOS Windows |
Uploaded content should not overwrite any current Custom Fields, Filesets, Computer Groups, Deployments or Inventory Groups. Any matching names should be incremented with a number (with the exception of Reports (formerly Queries), where duplicate names are allowed).
What is in this Content Pack
All Content Packs contain selectable items, not everything need be selected.
This content pack provides:
Custom Fields:
"Custom Fields" are a terrific way to extend the "inventory attributes" of devices. Included in this content pack:
| Custom Field Name* | Description |
| TeamViewer Managed | Show if Computers are configured for TeamViewer Management |
| TeamViewer Prompt User | Show if Computers require user acceptance |
| * Names may have a number after if a matching name was found at upload. | |
Filesets and/or Fileset Groups:
Filesets are the distributable content and Fileset Groups assist organising like-minded filesets. Included in this content pack:
| Fileset Group Name* | Fileset Name* | Description |
| Android TeamViewer |
Play Store App - TeamViewer QuickSupport | TeamViewer QuickSupport App & Universal Add-On |
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Play Store App - TeamViewer Universal Add-On |
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| macOS TeamViewer |
Profile - TeamViewerHost15 |
TeamViewer Host installer & Profile. Only Admins will be able to approve Screen Recording |
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TeamViewer Host Install macOS |
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| Windows TeamViewer |
TeamViewer Host Windows |
TeamViewer Host installer |
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* Names may have a number after if a matching name was found at upload. |
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Deployment(s):
Deployments "assign" Filesets to devices. Included in this content pack:
| Deployment Name* | Description |
| Android TeamViewer | Android TeamViewer Fileset Group |
| macOS TeamViewer | macOS TeamViewer Fileset Group |
| Windows TeamViewer | Windows TeamViewer Fileset Group |
| * Names may have a number after if a matching name was found at upload. | |
Example:
Note that Content Packs DO NOT automatically assign devices or device groups to deployments (for safety reasons). After sufficient testing, edit the deployment, adding desired targets of devices or device groups.
Any device groups created by the pack could be used as targets, if deemed appropriate.
Reports (formerly Queries):
Reports are a great way of measuring the effectiveness of distributing content and can be used for all sorts of compliance purposes as well. Trust, but verify is what reports are all about. Included in this content pack:
| Report Group Name | Report Name | Description |
| TeamViewer Dashboard |
TeamViewer Managed | List of computer device types just for Dashboard information |
| TeamViewer Client Installed | List of computers with TeamViewer installed | |
| TeamViewer All Devices | Listed of all device types just for Dashboard information | |
| TeamViewer Versions | List of TeamViewer versions for all device types | |
| Altering any of the provided groups may impact the imported Dashboard | ||
Dashboards:
Dashboards, a feature of FileWave Anywhere, build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs. Included in this content pack:
| Dashboard Name | Description |
| TeamViewer | Dashboard reporting defined from the above Reports |
Example:
Ingredients
For FileWave 16.1.0 or higher you merely need to go in FileWave Central to Assistants -> Content Packs and then can add the Content Pack with 1-click.
Directions
- In FileWave Central go to Assistants -> Content Packs
- Select Team Viewer
- Check the options for the platforms you want to import
- Done
Sample Screenshots
Dashboard Examples:
Other
Content packs may be freely edited.
Updating TeamViewer Host
If you would like to download the latest installer for TeamViewer Host for macOS or Windows, you can always get it from https://go.filewave.com/tvhost and if you go to it on a macOS system then the PKG will download, and if you go to it on Windows the EXE will download. For details on the Filesets used for install and customizing them you should take a look at TeamViewer: Windows Client Setup and TeamViewer: macOS Client Setup. Note that for Windows only the EXE is available via this link. We are working on how to expose the MSI directly.