Content Packs

The Content Packs category is a suite of tailored solutions aimed at ensuring and reporting on the adherence to various security and compliance standards within your environment. This includes, but is not limited to, monitoring and reporting on security configurations, software compliance, and other critical things. Utilizing these Content Packs, organizations can seamlessly align with industry best practices, regulatory requirements, and internal security policies.

How to Import a Content Pack

What

Content Packs are a great add-on for FileWave to give you fully pre-built solutions that you can use right out of the box.

When/Why

Whenever we want to make use of a content pack to give us a helping hand, we'll need to import the content into our FileWave system.

How

We have an import tool we have developed specially just to make this process simple for you.  Check out the short video below that walks you through the import process:

 

Starter Packs

Starter Packs are for getting started with FileWave. They include things like examples of group structure for devices. They are meant to be used when first getting started with FileWave to give you a starting point.

Starter Packs

US K-12 Starter Pack

Description

Starter packs are what the name implies...a great way to jump-start your new FileWave installation!  Starter packs are built for selected customer verticals and provide client group structure as well as sample reports and dashboards.

Note: Starter packs are NOT meant to be used with long-standing FileWave environments...they are meant for brand-new, or recently setup environments that have little current organization.

The examples will really help you jump-start your understanding and capabilities of FileWave!  You can use them the way they are as well as further tailor them to your needs!  After you get your start with this starter pack, check out our library of other content packs for adding other spectacular stuff!

What You Get in this Starter Pack

This content pack provides:

Custom Fields:

"Custom Fields" are a terrific way to extend the "inventory attributes" of your devices.  In this starter pack we have provided example custom fields that we think will be valuable to you:

Groups & Smartgroups:

Groups and Smartgroups are a tool for organizing your devices.  They can be used in infinite combinations, and you can think of them a little like folders for files, except in this case "files" are computers.  In this pack we have provided the following default structure, which is meant to be updated with at least your school names:

image.png

Reports (aka Inventory Queries):

Reports are ways of looking at data about your devices...that data being hardware, software, and custom field inventory.  Reports are a great way to show data (example: show me all macOS devices running Ventura).  And reports are used as well to feed data to our included visual dashboard(s) (grafana).  In this starter pack we have included the following reports.

image.png

Dashboards:

Dashboards are an incredibly powerful tool for showing aggregated data.  They are easy to setup, and allow you to do things like track software distributions (etc) in simple-to-read visualizations, like bar and pie charts.  Take our word for it: your senior management is going to love these, and it is a way for you to show off all of your great work!  This pack provides:

Ingredients

Starter Pack

LhUDCHKqr6dGiaoG-filewave-download.png

Directions

  1. Download the above attached starter pack and unzip it

  2. Run the import_starter_pack.exe tool, using appropriate credentials for your environment
    1. import tool is only available on Windows devices currently
  3. Once completed, verify the new content in your system (and import dashboards, if applicable)

Sample Screenshots

image.png

image.png

Notes

Note that you can freely edit any of the content in this starter pack...in fact, you are encouraged to do so.  We recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.

Starter Packs

Example Starter Pack

Description

Starter packs are what the name implies...a great way to jump-start your new FileWave installation!  Starter packs are built for selected customer verticals and provide client group structure as well as sample reports and dashboards.

Note: Starter packs are NOT meant to be used with long-standing FileWave environments...they are meant for brand-new, or recently setup environments that have little current organization.

The examples will really help you jump-start your understanding and capabilities of FileWave!  You can use them the way they are as well as further tailor them to your needs!  After you get your start with this starter pack, check out our library of other content packs for adding other spectacular stuff!

What You Get in this Starter Pack

An example for small and mid-sized businesses.

This content pack provides:

Custom Fields:

"Custom Fields" are a terrific way to extend the "inventory attributes" of your devices.  In this starter pack we have provided example custom fields that we think will be valuable to you:

Groups & Smartgroups:

Groups and Smartgroups are a tool for organizing your devices.  They can be used in infinite combinations, and you can think of them a little like folders for files, except in this case "files" are computers.  In this pack we have provided the following default structure, which is meant to be updated as appropriate with your department names:

image.png

Reports (aka Inventory Queries):

Reports are ways of looking at data about your devices...that data being hardware, software, and custom field inventory.  Reports are a great way to show data (example: show me all macOS devices running Ventura).  And reports are used as well to feed data to our included visual dashboard(s) (grafana).  In this starter pack we have included the following reports.

image.png

Dashboards:

Dashboards are an incredibly powerful tool for showing aggregated data.  They are easy to setup, and allow you to do things like track software distributions (etc) in simple-to-read visualizations, like bar and pie charts.  Take our word for it: your senior management is going to love these, and it is a way for you to show off all of your great work!  This pack provides:

Ingredients

Starter Pack

LhUDCHKqr6dGiaoG-filewave-download.png

Directions

  1. Download the above attached starter pack and unzip it

  2. Run the import_starter_pack.exe tool, using appropriate credentials for your environment
    1. import tool is only available on Windows devices currently
  3. Once completed, verify the new content in your system (and import dashboards, if applicable)

Sample Screenshots


image.png

Notes

Note that you can freely edit any of the content in this starter pack...in fact, you are encouraged to do so.  We recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.

Performance Packs

Performance Packs are for optimizing how you use and report on FileWave. Performance packs include content like how to deploy and configure TeamViewer or a Dashboard to report on the state of your environment. They are meant to be used at any time to improve how you use FileWave.

Performance Packs

FileWave Overview - Content Pack

Description

About Content Packs: FileWave is immensely powerful, but can be daunting when it comes to stitching the various components together.  Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn by example!  Each content pack is meant to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.

About This Content Pack: This FileWave Content Pack focuses on reporting instead of distributable content, and gives you some really great reporting and a dashboard built on standard inventory data to show overall FileWave system and environment status. The purpose of this pack is provide the information you need to proactively manage your environment and is comprised of all of the contents listed below:

What You Get in this Content Pack

This content pack provides:

Reports (aka Inventory Queries):

Reports are a great way of measuring the effectiveness of distributing content, and can be used for all sorts of compliance purposes as well.  Trust, but verify is what reports are all about.  In this pack we have included the following  reports:

Dashboards:

Dashboards build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs.  This pack provides the following dashboard:

Ingredients

(Only one of the following is needed, based on your admin device's OS platform)

Windows Content Pack Windows Content Pack Download

macOS Content Pack (ARM based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/326

macOS Content Pack (Intel based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/327

Directions

  1. Download the appropriate content pack above  (based on your admin device's platform) and unzip it

  2. Run the user_interface tool in the user_interface folder, using appropriate credentials for your environment (check out our overview article on importing content packs here)
  3. Once completed, verify the new content in your system (and import the dashboard)

Sample Screenshots

image.png

Notes

Note that you can freely edit any of the content in this content pack.  We do recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.

Performance Packs

Windows Client Health Dashboard

Description

FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together.  Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn by example!  Each content pack is meant to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.

Once you use this dashboard, please consider giving us feedback so we know how helpful this was to you: Submit Feedback

This FileWave Content Pack is built to do extensive reporting on the health of managed Windows clients and is comprised of all of the contents listed below:

What You Get in this Content Pack

This content pack provides:

Custom Fields:

"Custom Fields" are a terrific way to extend the "inventory attributes" of your devices.  In this content pack we have included:

Reports (aka Inventory Queries):

Reports are a great way of measuring the effectiveness of distributing content, and can be used for all sorts of compliance purposes as well.  Trust, but verify is what reports are all about.  In this pack we have included the following  reports:

Dashboards:

Dashboards build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs.  This pack provides the following dashboard(s):

Ingredients

Windows Content Pack Windows Content Pack Download

macOS Content Pack (ARM based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/384

macOS Content Pack (Intel based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/385

Directions

  1. Download the appropriate content pack above  (based on your admin device's platform) and unzip it
  2. Run the FileWave Uploader tool in the unzipped folder, using appropriate credentials for your environment (check out our overview article on importing content packs here)
  3. Once completed, verify the new content in your system (and import the dashboard)

Sample Screenshots

image.png

Notes

Note that you can freely edit any of the content in this content pack.  We do recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.

Once you use this dashboard, please consider giving us feedback so we know how helpful this was to you: Submit Feedback

Compliance Packs

Compliance Packs are for meeting security and regulatory requirements. They include things like deploying and reporting on the status of Microsoft Defender. They are meant to be used at any time to add to enhancing your security posture.

Compliance Packs

MSFT Defender Reporting - Content Pack

Description

About Content Packs: FileWave is immensely powerful, but can be daunting when it comes to stitching the various components together.  Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn by example!  Each content pack is meant to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.

About This Content Pack: This FileWave Content Pack focuses on reporting on Microsoft Defender Compliance, and gives you some really great custom field data and a dashboard built on the very same to show Defender is behaving in your environment. The purpose of this pack is provide the information you need to proactively manage your environment and is comprised of all of the contents listed below:

What You Get in this Content Pack

This content pack provides:

Custom Fields:

"Custom Fields" are a terrific way to extend the "inventory attributes" of your devices.  In this content pack we have included:

Note that the following report and dashboard are based upon the above custom fields.  Those custom fields will only populate when the clients report in, so initially your report and dashboard will be empty, but will soon populate.

Reports (aka Inventory Queries):

Reports are a great way of measuring the effectiveness of distributing content, and can be used for all sorts of compliance purposes as well.  Trust, but verify is what reports are all about.  In this pack we have included the following  reports:

Dashboards:

Dashboards build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs.  This pack provides the following dashboard:

Ingredients

(Only one of the following is needed, based on your admin device's OS platform)

Windows Content Pack Windows Content Pack Download

macOS Content Pack (ARM based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/342

macOS Content Pack (Intel based)

On macOS, we need to use curl to download so that Gatekeeper doesn't quarantine the import application.  You can copy and paste the following into Terminal.app...the example provided downloads import_pack.zip to the desktop

 

curl -o ~/Desktop/import_pack.zip https://kb.filewave.com/attachments/343

Directions

  1. Download the appropriate content pack above  (based on your admin device's platform) and unzip it

  2. Run the user_interface tool in the user_interface folder, using appropriate credentials for your environment (check out our overview article on importing content packs here)
  3. Once completed, verify the new content in your system (and import the dashboard)

Sample Screenshots

image.png

Notes

Note that you can freely edit any of the content in this content pack.  We do recommend reviewing each of the types of content as provided first though so that you can get a feel for how things "fit together" before modification.

Software & Misc Packs

Software Packs are for various non-security software related things. They include things like installing XYZ. They are meant to be used at any time when you find that you need something from this type of pack.