# Battery Health Inventory Field

## What

FileWave 16.2.0 and later reports Apple’s **Battery Health** status in device inventory. Use it to find batteries that need service, devices that cannot report battery health, and hardware that reports a non-genuine battery.

The possible values are:

- <span class="s1">**Normal**</span> – Battery is functioning within expected parameters.
- <span class="s1">**Non-Genuine**</span> – Battery replacement detected that is not Apple-certified.
- <span class="s1">**Service-Recommended**</span> – Battery requires servicing due to degradation or fault.
- <span class="s1">**Unknown**</span> – Device could not determine battery status.
- <span class="s1">**Unsupported**</span> – Device does not support reporting battery health.

<p class="callout info">Apple provides this status item on iOS and iPadOS 17.0 and later and macOS 14.4 and later. Hardware support is limited to iPhone, specific iPad models, and Macs with Apple silicon. Other devices report **Unsupported**.</p>

## When/Why

Use this field during hardware audits, replacement planning, or troubleshooting when battery condition may explain poor runtime or unexpected shutdowns.

- <span class="s1">**When**</span>: Use this field during device audits, lifecycle management, or when troubleshooting performance and uptime issues.
- <span class="s1">**Why**</span>: It helps IT teams proactively schedule repairs or replacements, avoid downtime, and distinguish between genuine vs. non-genuine repairs.

## How

1. Open <span class="s1">**FileWave Central**</span> and locate the target device.
2. Navigate to the <span class="s1">**Client Info**</span> window.
3. Select the <span class="s1">**Device Details**</span> tab (or search for “Battery Health” in the search bar).
4. Review the reported <span class="s1">**Battery Health**</span> value.
    
    
    - For unsupported devices, the value will display as <span class="s1">**Unsupported**</span>.
    - Supported iPads and Macs will show one of the Apple-defined statuses.

<p class="callout info">Apple maintains the current list of [iPad models that can report battery health](https://support.apple.com/en-us/117759). Check that list when a recent iPad still reports **Unsupported**.</p>

[![FileWave Admin 2025-09-18 11.07.22.png](https://kb.filewave.com/uploads/images/gallery/2025-09/scaled-1680-/LyAtTLXJRtmJwS5X-filewave-admin-2025-09-18-11-07-22.png)](https://kb.filewave.com/uploads/images/gallery/2025-09/LyAtTLXJRtmJwS5X-filewave-admin-2025-09-18-11-07-22.png)

#### **Smart Group Example: Devices Needing Battery Service**

To automatically identify devices that require attention:

1. <span class="s1">In </span>**FileWave Central**<span class="s1">, create a new </span>**Smart Group**<span class="s1">.</span>
2. Add a filter with:
    
    
    - <span class="s1">**Property**</span><span class="s2">: </span>Battery Health
    - **Operator**<span class="s1">: </span><span class="s2">equals</span>
    - <span class="s1">**Value**</span><span class="s2">: </span>Service-Recommended
3. Save the Smart Group.

The Smart Group collects devices reporting **Service-Recommended** so you can plan repairs or replacements.

## Related Content

- [Apple: Check iPad battery health](https://support.apple.com/en-us/117759)
- [Apple Developer Documentation – Battery Health Status](https://developer.apple.com/documentation/devicemanagement/statusdevicebatteryhealth)

## Digging Deeper

- FileWave does not calculate battery health; it simply displays the status as reported by the device.
- In environments with mixed device generations, you may see a mix of <span class="s1">**Normal**</span> and <span class="s1">**Unsupported**</span> values, depending on hardware.
- For ongoing fleet checks, use a **Smart Group** with <span class="s2">Battery Health = Service-Recommended</span>.