Battery Health Inventory Field

What 
 FileWave v16.2.0+ now reports Battery Health as an inventory field for supported iPads and Macs. This value comes directly from Apple’s device management framework and can help administrators quickly identify whether a device battery is functioning properly, requires service, or is using a non-genuine replacement. 
 The possible values are: 
 
 
 Normal – Battery is functioning within expected parameters. 
 
 
 Non-Genuine – Battery replacement detected that is not Apple-certified. 
 
 
 Service-Recommended – Battery requires servicing due to degradation or fault. 
 
 
 Unknown – Device could not determine battery status. 
 
 
 Unsupported – Device does not support reporting battery health. 
 
 
 To get a value of anything other than Unsupported you would need iOS 17.0+, i PadOS 17.0+, or macOS 14.4+ and for iPads it was added to higher end iPads at the end of 2024 and all iPads in 2025.  
 When/Why 
 Battery health information is crucial for organizations managing fleets of iPads or Macs where device longevity, service costs, and user experience depend on reliable battery performance. 
 
 
 When : Use this field during device audits, lifecycle management, or when troubleshooting performance and uptime issues. 
 
 
 Why : It helps IT teams proactively schedule repairs or replacements, avoid downtime, and distinguish between genuine vs. non-genuine repairs. 
 
 
 How 
 
 
 Open the FileWave Central Console and locate the target device. 
 
 
 Navigate to the Client Info window. 
 
 
 Select the Device Details tab (or search for “Battery Health” in the search bar). 
 
 
 Review the reported Battery Health value. 
 
 
 For unsupported devices, the value will display as Unsupported . 
 
 
 Supported iPads and Macs will show one of the Apple-defined statuses. 
 
 
 
 
 💡 Support Note : According to Apple’s documentation , battery health reporting is currently available on higher-end 2024 models and all 2025 iPad/Mac models . 
 
 Smart Group Example: Devices Needing Battery Service 
 To automatically identify devices that require attention: 
 
 
 In the FileWave Central Console , create a new Smart Group . 
 
 
 Add a filter with: 
 
 
 Property : Battery Health 
 
 
 Operator : equals 
 
 
 Value : Service-Recommended 
 
 
 
 
 Save the Smart Group. 
 
 
 This group will dynamically collect all devices with failing batteries so administrators can schedule replacements or repairs. 
 Related Content 
 
 
 Apple: Check iPad battery health 
 
 
 Apple Developer Documentation – Battery Health Status 
 
 
 Digging Deeper 
 
 
 FileWave does not calculate battery health; it simply displays the status as reported by the device. 
 
 
 In environments with mixed device generations, you may see a mix of Normal and Unsupported values, depending on hardware. 
 
 
 For long-term fleet management, admins may consider building a Smart Group that collects devices with Battery Health = Service-Recommended to streamline service workflows.