# NAT Support for Client Monitor/Verify

## What

FileWave can send a **Verify** command to managed devices even when the admin workstation does not have direct network line-of-sight to the client. This is useful for remote devices behind NAT, at home, or on networks where the admin console cannot directly reach the device.

## When/Why

Use Verify when testing a new payload or Fileset, troubleshooting check-in behavior, or prompting a remote client to re-evaluate assigned content. Historically, Client Monitor workflows depended on direct network reachability. Current FileWave workflows provide a remote-friendly path from FileWave Anywhere, and the 16.0+ Client Monitor adds broader NAT-compatible monitoring.

## How

From the **Devices** pane in FileWave Anywhere, open the device action menu and choose **Send verify command** for a single device:

[![FileWave Anywhere device action menu showing Send verify command for one device](https://kb.filewave.com/uploads/images/gallery/2023-07/scaled-1680-/Fy44ZCJLrf47zpxN-image.png)](https://kb.filewave.com/uploads/images/gallery/2023-07/Fy44ZCJLrf47zpxN-image.png)

You can also select multiple devices and send the same Verify command to the selected devices:

[![FileWave Anywhere multi-device action menu showing Send verify command](https://kb.filewave.com/uploads/images/gallery/2023-07/scaled-1680-/wiDFqxND8igMwAKQ-image.png)](https://kb.filewave.com/uploads/images/gallery/2023-07/wiDFqxND8igMwAKQ-image.png)

From an individual device page, use the **Verify** action in the device toolbar:

[![FileWave Anywhere device page showing the Verify action](https://kb.filewave.com/uploads/images/gallery/2023-07/scaled-1680-/VjQTLrrizDTsYlJ8-image.png)](https://kb.filewave.com/uploads/images/gallery/2023-07/VjQTLrrizDTsYlJ8-image.png)

Client Monitor includes additional troubleshooting tools beyond the Verify workflow shown here. For the current 16.0+ Client Monitor behavior, including NAT-compatible monitoring through the newer connection model, see the related Client Monitor article.

## Related Content

- [Performing Actions on Multiple Devices](https://kb.filewave.com/books/filewave-anywhere-help-menus/page/performing-actions-on-multiple-devices "Performing Actions on Multiple Devices")
- [Client Monitor (16.0+)](https://kb.filewave.com/books/filewave-central-anywhere/page/client-monitor-160 "Client Monitor (16.0+)")