FileWave Central / Anywhere

FileWave Central is the native admin application and FileWave Anywhere is the web. You can do many of the same things in both tools.

Installing the FileWave Central application

Depending on deployment plans, the FileWave Admin application can be installed on two different types of systems; the systems administrator's primary workstation, and a desktop or portable being used for creation of Fileset Magic Filesets and/or primary images for the Imaging Appliance.

System Requirements for the FileWave Central application

The FileWave Admin application runs on both OS X and Windows computers supporting the following operating systems:

Installing the FW Admin application

Download and open the FileWave .pkg/.msi from the FileWave Software Downloads. Select the Admin Installer and double-click or open it. You will be required to authenticate as a local administrator on your target machine in order to complete the installation.

Once the FW Admin application is installed, you will launch it and begin the configuration.

Logging into FileWave server from the FW Admin application

When you launch the FileWave Admin application, you will be presented with a login window. You can search for FileWave Servers in your network with the Bonjour menu (OS X only). Recent server connections are saved in the Recent Servers Menu. In case your Server operates on another port than the default (20016), specify the port needed. Otherwise please leave the port on the default. Enter the IP address or domain name (FQDN) of the FileWave Server you are going to administer.

Note: The default administrator account is "fwadmin" and the default password is "filewave". You should change the primary admin password when you first set up the server (see the Security section on FileWave Server Installation).

Click on Connect to log into the server and you will be presented with the default layout.

Note: The Windows version of FileWave Admin has two additional buttons:

- Client Monitor. Allows you to view the status of any FW client without logging into the FW Central application.
- Fileset Magic. Allows you to open Fileset Magic to create custom Filesets without logging into FW Central.

Configuring FileWave Server License

All of the settings that are used to establish the core configuration of FileWave server are performed within the Preferences panes located under the FileWave Admin menu item. However, before you can begin configuring your settings, you must activate your FileWave server with the license you purchased. This is a one-time task, unless you purchase a different number of licenses in the future.

Activating the FileWave server

FileWave Server requires an activation code if you are going to manage more than the Evaluation version (1 administrator user, 5 laptop/desktops, 5 mobile clients). Upon purchase of the FileWave solution, you are provided a custom activation code created specifically for the number of licensed devices you specified in your order. The activation code will also let you create additional FileWave administrators above and beyond the single "super-administrator" account provided by default (fwadmin). The license code will also specify the number of administrators who can be logged in simultaneously. If you are going to use Engage, make sure you have included that in your license.

To activate your FileWave server, select Activation Code… from the Server menu.

Select the Enter or Update Code button, and paste the activation code you received from FileWave with your purchase. Only one code can be stored at a time. If you upgrade your server by adding more client or mobile licenses, then you can overwrite the existing activation code with a new one.

Security - change the primary password
Once you have the FileWave Server up and running, you should change the password from the default ("filewave") to something a little more secure. The default master administrator account is fwadmin. You change the administrator's password by selecting the Manage Administrators… command from the Assistants menu, then select the fwadmin account and replace the default password (filewave)

Prevent user data collection via license

If your institution or locality requires that you not track user data within the FileWave Inventory database, you must request a special "non-tracking" license. When this license is entered, the user data will not be collected by the FileWave Client for reporting to the Server. If, at some point, you desire to activate user data tracking, you may request a standard license. In order to activate the user tracking capabilities, you will enter the new license and reboot your server. By default, the full capabilities of FileWave inventory are enabled. This includes the ability to track application usage, install dates, launch times, current user and login dates. If an organization feels they don't need this information or that this information would be too sensitive to retain, they should contact support with a request to "Please change my FileWave inventory license to not retain user and app usage information."

The next series of tasks are to get the key FileWave Admin preferences configured.

Configuring FileWave Server Basic Preferences

This section covers the basic FileWave preferences of General, Organization Info, Kiosk, Inventory, Mail, Editor and Proxies. The more complex preferences - Mobile, LDAP, VPP&DEP, Engage, and Imaging are covered in their own sections.

General preferences

FileWave General settings break down into four sections:

Local settings

These are settings for each computer the FileWave Admin application is installed on. These are items that effect the interaction of the FW Admin with the FW Server.

Server settings

The only setting here is your ability to limit the bandwidth for Fileset transfers from the Server to Boosters or Clients.

Apple Software Updates

These values define the URLs for the various Apple Software Update Servers' catalogs based on differing versions of OS X..

Microsoft Windows Updates

This is the known URL of the Microsoft software update catalog as of the publication of this document.

Organizational Info preferences

This setting pane provides the basic information concerning the managing organization. The data provided here will be shown as part of the overall device information.

Kiosk preferences

The self-service Kiosk preferences allow you to create and edit the various categories of Kiosk items offered to end users. You can also change the icon for an existing Kiosk item.

Use the [] or [-] buttons to add or delete a Kiosk item. When you have selected an existing Kiosk item, clicking on the [] button allows you to create sub-categories. Double-clicking on the title of a category allows you to change the name of the category. The Change Icon button lets you select a new graphic to display as the icon for a category. Icons should be in .png, .tiff, or .jpg format. They should also be no larger than 512x512 pixels in size. This is to keep the file size reasonable.
If you want to clear out your category set and return the FileWave defaults, click on the Revert to Defaults button and you will return to the eight (8) entries you started with. The Kiosk can be further customized with background images and titling. See the FileWave Support site for more information and directions.

Inventory preferences

The current version of FileWave has the asset management process, Inventory, included in the main FileWave Server install. Earlier versions of FileWave supported an Inventory server that could run on a different computer. The settings for Inventory on the current version can be left at the defaults; but information on the provided settings is below:

Inventory Server

The FileWave Inventory server and MDM server are now running on the same server. The server address should be a valid FQDN (fully qualified domain name). The default TCP port is 20445. If you change the Shared Key in Inventory, it will break any RESTful API scripts or interfaces you are using, until they are updated to use the new key.

iOS Inventory

Smart Groups

The button Refresh all Smart Groups forces a system-wide refresh of all the data requested by existing Smart Groups. (Smart Groups are discussed in detail in Chapter 8.)

Mail preferences

The mail preferences in the FileWave Server are used to support both scheduled reports and VPP email invitations. Both of these capabilities are covered in later portions of this manual. Setting up the mail preferences involves you having a common email account that will act as the sender or source of all outgoing mail from the FileWave Server. This account will show as the source of emails sent for scheduled reports and VPP MDM invitations.
You can select the sending (SMTP) server, port number (default is 587 with TLS), and whether to use encrypted email (TLS - transport layer security). You must enter a valid email account that can send mail from the designated email host. The Send test mail button allows you to verify that your settings work. It will have the FileWave Server generate a test message that will be sent from the host server, using the account you specify, and will come to the inbox of a designated user account.

Note that if you use Gmail or other email that requires 2FA then you may need to setup an app password to allow sending of email without 2FA for a server. Here is the Google documentation on this: FileWave Server Mail test receives Bad Request with Google Accounts

Editor preferences

FileWave's Filesets can contain plain text files, such as batch (.bat), configuration (.conf), and property list (.plist). The Editor tab allows you to customize which extensions can be edited within the Fileset Contents Window's text editor. This capability allows you to make simple changes to a file, even a script, inside a Fileset.
You can add the extension of a specific type of file so that it can be edited within the FileWave editor.  The below image shows adding .json to the list. (As of 15.4, .json will be included in the default list).