# App Portal on iOS/iPadOS devices that don't support the application (15.3+)

## What

If you have an iOS/iPadOS device that is older than what is officially supported by FileWave and you are working ok but you can't get the Kiosk (App Portal) to install.

## When/Why

You can revert for now to the old WebClip using the documented process here. This is a temporary workaround.

## How

It is possible to activate Web Clip of an old App Portal on devices which don't support new App Portal.

1. Create new Apple Profile → Web Clip Profile (can be done in both FileWave Central and Anywhere)
    
    [![image.png](https://kb.filewave.com/uploads/images/gallery/2024-03/scaled-1680-/XI9P69wTFQqUogdq-image.png)](https://kb.filewave.com/uploads/images/gallery/2024-03/XI9P69wTFQqUogdq-image.png)
2. Fill in URL field with: `https://fqdn:20443/ios/recommended_apps/%device_id%#apps` replacing "fqdn" with your server's DNS name.
3. Deploy profile to desired device(s).

## Related Content

- [Automatic updating of iOS Kiosk (15.3+)](https://kb.filewave.com/books/kiosk/page/automatic-updating-of-iosipados-kiosk "Automatic updating of iOS Kiosk (15.3+)")