# TeamViewer Functional Overview

## **TeamViewer capabilities by platform**

FileWave's TeamViewer integration provides remote-support features across several managed platforms and replaces the older Observe Client workflow. Exact capabilities depend on the TeamViewer app, operating-system version, permissions, and license. Use the matrix as a workflow overview, then check TeamViewer's [current supported operating systems](https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/download-and-installation/supported-operating-systems-for-teamviewer-remote/) before deployment.

## **Functional overview**

<table id="bkmrk-%C2%A0-%C2%A0-%C2%A0-%C2%A0-%C2%A0-%C2%A0-feature-" style="width:71.8519%;height:331.563px;"><thead><tr style="height:29.7969px;"><td style="width:26.776%;height:46.5938px;">Feature</td><td style="width:14.2077%;height:46.5938px;">Windows</td><td style="width:12.0219%;height:46.5938px;">macOS</td><td style="width:12.7505%;height:46.5938px;">Android</td><td style="width:17.122%;height:46.5938px;">iOS/iPadOS</td><td style="width:17.122%;height:46.5938px;">Chrome OS</td></tr></thead><tbody><tr style="height:29.7969px;"><td style="width:26.776%;height:29.7969px;">Screen View</td><td style="width:14.2077%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:12.0219%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:12.7505%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:17.122%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:17.122%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td></tr><tr style="height:29.7969px;"><td style="width:26.776%;height:29.7969px;">Screen Control</td><td style="width:14.2077%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:12.0219%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:12.7505%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:17.122%;height:29.7969px;">No</td><td style="width:17.122%;height:29.7969px;">No\*</td></tr><tr style="height:46.5938px;"><td style="width:26.776%;height:46.5938px;">Unattended Access</td><td style="width:14.2077%;height:46.5938px;"><span style="color:rgb(22,145,121);">Yes</span>\*\*</td><td style="width:12.0219%;height:46.5938px;"><span style="color:rgb(22,145,121);">Yes</span>\*\*</td><td style="width:12.7505%;height:46.5938px;">No</td><td style="width:17.122%;height:46.5938px;">No</td><td style="width:17.122%;height:46.5938px;">No</td></tr><tr style="height:29.7969px;"><td style="width:26.776%;height:29.7969px;">Video</td><td style="width:14.2077%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:12.0219%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:12.7505%;height:29.7969px;">No</td><td style="width:17.122%;height:29.7969px;">No</td><td style="width:17.122%;height:29.7969px;">No</td></tr><tr style="height:29.7969px;"><td style="width:26.776%;height:29.7969px;">Audio</td><td style="width:14.2077%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:12.0219%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:12.7505%;height:29.7969px;">No</td><td style="width:17.122%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:17.122%;height:29.7969px;">No</td></tr><tr style="height:29.7969px;"><td style="width:26.776%;height:29.7969px;">Text Chat</td><td style="width:14.2077%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:12.0219%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:12.7505%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:17.122%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:17.122%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td></tr><tr style="height:29.7969px;"><td style="width:26.776%;height:29.7969px;">Whiteboard</td><td style="width:14.2077%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:12.0219%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:12.7505%;height:29.7969px;">No</td><td style="width:17.122%;height:29.7969px;">No</td><td style="width:17.122%;height:29.7969px;">No</td></tr><tr style="height:29.7969px;"><td style="width:26.776%;height:29.7969px;">File Transfer</td><td style="width:14.2077%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:12.0219%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:12.7505%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:17.122%;height:29.7969px;"><span style="color:rgb(22,145,121);">Yes</span></td><td style="width:17.122%;height:29.7969px;">No</td></tr></tbody></table>

\*TeamViewer supports screen sharing on ChromeOS, not remote control. Do not design a support workflow around unofficial control behavior.

\*\*Unattended access on Windows and macOS requires TeamViewer Host to be installed and configured, along with the operating-system permissions and policies required for remote control.