Error | Details | Solution |
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GCM failed to register | The device(s) are unable to use the information they received to contact Google's GCM/Firebase services | Be sure you have GCM registered properly (Google Cloud Messaging (GCM/Firebase) Setup) in your admin preferences BEFORE you exported the settings for upload into Google Suite. You can always export it again. |
Failed to load resource: net : : ERR_INSECURE_RESPONSE | The device(s) is unable to connect to your server with a secure connections | |
Error: failed to gather Geolocation data: All attempts exhausted | The FileWave client on the device was unable to receive location information from the devices' OS | - Verify in the devices security preferences the app has admin rights to location information
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Failed to send inventory data | The device was unable to contact the inventory port on the server | - Verify the ports between devices and server are open (see: Default TCP and UDP Port Usage )
- Verify you have all your settings in preferences BEFORE you exported the settings for upload into Google Suite. You can always export it again.
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GET https://server.name:20445/inv/api/v1/client/settings/asdasdasd net : : ERR_NAME_RESOLUTION_FAILED | There was a problem looking up the same of your server from the information received during enrollment | - Verify you have all your settings in preferences BEFORE you exported the settings for upload into Google Suite. You can always export it again.
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Uncaught (in Promise) TypeError: Cannot read property 'state' of undefined at ... | Device was unable to contact the FileWave server OR the device was able to contact the FileWave server but the state of the device could not be read. | - Attempt to change the state FileWave Admin and update the mode. Wait for the device to verify or force a verify of the device.
- If the problem persists contact FileWave support.
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