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FileWave Administration
Planning, Setup, Installation and Operation 
Image / Deploy / Manage / Maintain / Engage 

This manual is a living document which will continually be updated to give you the latest information for FileWave and all of its components. Accessing the manual through the FileWave Knowledge Base will allow you to always have the newest information at your fingertips. The manual is exported as a PDF two weeks after a new FileWave release is made, which can be found below under: Exported Manual Versions (PDF).

The FileWave manual will describe all features of FileWave, examples, and other important information. Step by step guides on how to configure each specific setting will be linked in the manual to a KB article. 

Online Manual vs. PDF Manual

It is recommend to access the live manual online, so you always have the latest information when it's available. It is possible that a change to the manual can happen a week after the PDF is made available from FileWave, at which point the PDF is already out of date compared to the online version.

Exported Manual Versions (PDF):

Click here for the latest and past archived versions of the FileWave Manual

This manual is designed to cover the essential information and workflows that would allow a systems administrator to install, configure, and operate the various components of the FileWave Systems Management suite. The document is broken into sections describing the key operations of FileWave to include:

  • Chapter 1 - Overview of FileWave capabilities and components
  • Chapter 2 - Installation and configuration of the FileWave servers, including Imaging and Engage VMs
  • Chapter 3 - Installation and configuration of FileWave Boosters
  • Chapter 4 - Installation and configuration of the FileWave Client plus Apple's Device Enrollment Program (DEP)
  • Chapter 5 - Working with Filesets for application, ebook and content distribution, plus Fileset Magic
  • Chapter 6 - Working with License Management and Apple's Volume Purchase Program (VPP)
  • Chapter 7 - Using FileWave to provide mobile device management (MDM)
  • Chapter 8 - Working with FileWave Inventory, including iOS inventory, Smart Groups, reporting, and Custom Fields
  • Chapter 9 - Imaging with FileWave, including using Lightning
  • Chapter 10 - Working with FileWave Engage for classroom management
  • Chapter 11 - Apple Classroom and Shared iPad Support
  • Chapter 12 - Network Discovery
  • Chapter 13 - Chromebooks
  • Chapter 14 - Web Console

Note: This manual is focused on FileWave versions 13.x.x For information on older versions of FileWave, please see the appropriate version of the manual. Screenshots are from FileWave running on macOS and Windows - the functionality is identical between the two versions.

Some of the graphics used in this manual represent possible future versions of FileWave artwork. The presence of these items is not a product announcement. Likewise, some of the screenshots are from older versions of the software.
This manual is the primary reference for FileWave technical operations. It is supplemented with technical and Quick Start guides plus recipes to show you how to get more out of your deployment. These items are posted on the FileWave site under Support:

Copyright and disclaimer 

FileWave, Inc.
© 2018 FileWave, Inc. All rights reserved. 
Under the copyright laws, no part of this document may be reproduced, copied or transmitted in any form or by any means, or stored in a retrieval system of any nature, without the written consent of FileWave, Inc. 
Although the greatest care has been taken in the preparation and compilation of this document, no liability or responsibility of any kind, including responsibility for negligence, is accepted by FileWave, Inc., its servants or agents. All information gathered is believed correct as of the release date of this document. All corrections should be sent to FileWave, Inc. for consideration in future editions. 
All images, icons, and logos are copyright of their respective owners. 
Apple and the Apple with a bite are trademarks of Apple Inc., registered in the U.S. and other countries.
Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Android is a trademark of Google Inc.
The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. 
ChromeOS is a product of the Open Source Chromium Project 
All other product and service names mentioned are the trademarks of their respective companies. 

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