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titlemacOS Admin

4.1 macOS Admin

  1. On your macOS workstation go to the FileWave website → Support → Software Downloads → FileWave Management Suite → select "Release notes and Download". (You will select the newest release of FileWave that you are upgrading to and not necessarily 12.3) FileWave Management Suite Downloads Page
  2. You will then scroll down on the page until you see "macOS Installers" and select it. This will download the FileWave Installers for the version of FileWave you are wanting to upgrade to in a .dmg file. 
  3. Next you will find the FileWave dmg file that was downloaded in step 2 and double click on the file to open it. 
  4. You will be presented with a window similar as below and will be looking for the "FileWave Admin.pkg" in the top right above "Admin Installer" 
  5. You will double click on the "FileWave Admin.pkg" to launch the installer and follow the install instructions on the screen. 
  6. Once the install finishes you are ready to connect to your upgraded FileWave server. 

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titleWindows Admin

4.2 Windows Admin

  1. On your Windows workstation go to the FileWave website → Support → Software Downloads → FileWave Management Suite → select "Release notes and Download". (You will select the newest release of FileWave that you are upgrading to and not necessarily 12.3) FileWave Management Suite Downloads Page
  2. You will then scroll down on the page until you see "Windows Installers" and select it. This will download the FileWave Installers folder for the version of FileWave you are wanting to install.  
  3. Next you will find the FileWave folder that was downloaded in step 2 and double click on the file to open it. 
  4. You will be presented with a window similar as below and will be looking for the "FileWaveAdmin" installer.
  5. You will double click on the "FileWaveAdmin" Windows Installer to launch the installer and follow the install instructions on the screen. 
  6. Once the install finishes you are ready to connect to your upgraded FileWave server. 

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titlemacOS Booster Upgrade

6.1 macOS Booster Upgrade

The macOS Booster upgrade is similar to installing any other pkg software on a macOS machine. 

  1. On your macOS FileWave server go to the FileWave website → Support → Software Downloads → FileWave Management Suite → select "Release notes and Download". (You will select the newest release of FileWave that you are upgrading to and not necessarily 12.3) FileWave Management Suite Downloads Page
  2. You will then scroll down on the page until you see "macOS Installers" and select it. This will download the FileWave Installers for the version of FileWave you are wanting to upgrade to in a .dmg file. 
  3. Next you will find the FileWave dmg file that was downloaded in step 2 and double click on the file to open it. 
  4. You will be presented with a similar window on the server and will be looking for the "FileWave Booster.pkg" in the top right above "Booster Installer" 
  5. To run the install you just need to double click on the "FileWave Booster.pkg" and go through the steps as prompted on the machine. 
  6. The installer can take a few mins to run but when it is finished you will be presented with the window below and you are finished with upgrading the booster. 

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titleLinux Booster Upgrade

6.2 Linux Booster Upgrade

The Linux Booster upgrade can be intimidating since it will all be done in terminal but we try to make it as simple as possible for you. 

  1. On your workstation go to the FileWave website → Support → Software Downloads → FileWave Management Suite → select "Release notes and Download". (You will select the newest release of FileWave that you are upgrading to and not necessarily 12.3) FileWave Management Suite Downloads Page
  2. You will then scroll down on the page until you see "Linux Installers". You do not need to select this as you will not be running them on your machine but it will show you the commands that you can use on your Linux server. 
  3. Next step would be to connect to your FileWave Linux Booster. For this there are a few options you are able to use depending on if you are running a macOS or Windows computer as your workstation. Two options you are able to do is to use  ssh to the server using terminal on macOS or use "putty" on a windows machine.  
  4. This step is optional but, is something that will help with organization of your installers on your Booster. I will make a directory for the FileWave Installers and a folder for the version I am upgrading to. If you do not want to do this you can skip to step 5. 
    1. Move to the "/" level

      1. Code Block
        languagebash
        cd /


    2. Make a Directory named "FileWaveInstallers"

      1. Code Block
        languagebash
        mkdir FileWaveInstallers


    3. Go in to the "FileWaveInstallers" directory. 

      1. Code Block
        languagebash
        cd /FileWaveInstallers


    4. Make a folder for the version you are upgrading to, I will be using "v12.3" 

      1. Code Block
        languagebash
        mkdir v12.3


    5. Go in to the folder you created in step d. For me that is "v12.3"

      1. Code Block
        languagebash
        cd v12.3


  5. We will now start to download the installers needed for upgrading the FileWave Booster. For this we offer the command to grab the installers for the version of FileWave you are upgrading to that you are able to copy and paste in to your terminal window connected to the server. This command is found on the software downloads page and was shown in step 2 and I highlighted below. 
  6. Once the installers are downloaded they will be zipped so you will need to run the unzip command. This command is found on the software downloads page and was shown in step 2 and I highlighted below. 
  7. Once the installers are unzipped you will need to run the command to upgrade the Booster found on the software downloads page. This command is found on the software downloads page and was shown in step 2 and I highlighted below. 
  8. Once you have run the command on your Booster it can take a little while to finish you will see that it is installed successfully. Once that finishes we recommend restarting the booster server which you can do with the below command. 

    Code Block
    languagebash
    shutdown -r now


  9. You are now done upgrading the Booster. 

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titleWindows Booster Upgrade

6.3 Windows Booster Upgrade

Upgrading your windows server is as easy as running an installer on your Booster and does not involve uninstalling any software beforehand. 

  1. Log in to your FileWave server with your Local Admin account. It is important to login as the Local Admin on the Booster and not as a Domain Admin account as there can be issues with permissions. 
  2. On your FileWave Windows server go to the FileWave website → Support → Software Downloads → FileWave Management Suite → select "Release notes and Download". (You will select the newest release of FileWave that you are upgrading to and not necessarily 12.3) FileWave Management Suite Downloads Page
  3. You will then scroll down on the page until you see "Windows Installers" and select it. This will download a folder of Windows installers on your Booster.  
  4. Find the folder that was just downloaded and open in Window Explorer.  You will find 4 installers in the folder but only need to pay attention to the "FileWaveBooster" installer. Double click to run the installer application and follow along the installer. 
  5. Command prompt will open a few times which is normal and can take a few mins to complete. When it completes you can select "Finish". If you see any errors please contact our support team immediately and they will assist you with it. 
  6. You are now done upgrading the Booster.

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titleUpgrading your macOS clients

7.1 Upgrading your macOS clients

  1. On your workstation go to the FileWave website → Support → Software Downloads → FileWave Management Suite → select "Release notes and Download". (You will select the newest release of FileWave that you are upgrading to and not necessarily 12.3) FileWave Management Suite Downloads Page
  2. You will then scroll down on the page until you see "macOS Upgrade Fileset" and select it. This will download a pre-made .fileset file that you can easily deploy to your devices without any modification. For FileWave 12.3 it is called "FileWave_macOS_Client_12.3.0_4e8d10d.fileset"
  3. Open your FileWave admin application and go to the Filesets tab. 
  4. Drag and drop the downloaded Fileset from step 2 and drag it in to the FileWave admin → Filesets tab. This will automatically create a Fileset in FileWave. We highly recommend dragging it in to the root level of the Filesets structure so that it is not automatically being deployed to all of your devices with a previous association. 
  5. Once it is in FileWave you would need to associate that to a handful of test devices like you would for any other Fileset in FileWave and Update the model. 
  6. After that you are finished with the process of upgrading the macOS clients.

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titleUpgrading your Windows Clients

7.2 Upgrading your Windows Clients

  1. On your workstation go to the FileWave website → Support → Software Downloads → FileWave Management Suite → select "Release notes and Download". (You will select the newest release of FileWave that you are upgrading to and not necessarily 12.3) FileWave Management Suite Downloads Page
  2. You will then scroll down on the page until you see "Windows Upgrade Fileset" and select it. This will download a pre-made .fileset file that you can easily deploy to your devices without any modification. For FileWave 12.3 it is called "FWWinClientUpgrade_12.3.0_4e8d10d9.fileset"
  3. Open your FileWave admin application and go to the Filesets tab. 
  4. Drag and drop the downloaded Fileset from step 2 and drag it in to the FileWave admin → Filesets tab. This will automatically create a Fileset in FileWave. We highly recommend dragging it in to the root level of the Filesets structure so that it is not automatically being deployed to all of your devices with a previous association. 
  5. Once it is in FileWave you would need to associate that to a handful of test devices like you would for any other Fileset in FileWave and Update the model. 
  6. After that you are finished with the process of upgrading the Windows clients.

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