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Description

FileWave 13 introduced a Web Admin interface.  By default this uses port 443.  Attempts to instal on systems that have another service using this port will prevent the installation of FileWave.

To resolve this, either remove or adapt the contending process or adapt FileWave to use a differing port.

Directions

Configuring FileWave to use a different port prior to upgrade may be archived as follows:

Windows 

Edit the C:\Program Files (x86)\FileWave\apache\conf\httpd.conf file as follows : 

# Putting the last character in brackets is a trick to prevent Apache from issuing a warning if the file does not exist.
IncludeOptional "C:\Program Files (x86)\FileWave\apache\conf\httpd_webadmi[n].conf"

Create the C:\Program Files (x86)\FileWave\apache\conf\httpd_webadmin.conf with the following content : 

Define WEB_ADMIN_PORT 20440

Restart Apache Service in a cmd or powershell window run as Administrator : 

fwcontrol apache restart

Then Upgrade as normal by running the FileWave Server Installer 13+  

Mac / Linux

Edit the /usr/local/filewave/apache/conf/httpd.conf file as follows : 

# Putting the last character in brackets is a trick to prevent Apache from issuing a warning if the file does not exist.
IncludeOptional conf/httpd_webadmi[n].conf

Create the /usr/local/filewave/apache/conf/httpd_webadmin.conf with the following content : 

Define WEB_ADMIN_PORT 20440

Restart Apache Service 

sudo fwcontrol apache restart

Then Upgrade as normal by running the FileWave Server Installer 13+