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Google Admin Sync Interval for ChromeOS (15.3+)

What

ForAs an MDM (Mobile Device Management) administrator managing ChromeOS devices,devices you may want to change the abilityfrequency tothat remotelyFileWave sendwill sync with the Google Admin backend. 

When/Why

When FileWave syncs with Google, there is information like what OU a reboot commanddevice is a powerful tool for device maintenance and troubleshooting. This command ensuresin that devicesis aresynchronized. runningIf smoothly,you updatesmake arefrequent applied,changes andin anymanaging minor issues are resolved without the need for manual intervention.

When/Why

Understanding the Reboot Command

  • Purpose: The reboot command allows administrators to remotely restartyour ChromeOS devices, whichthen isyou essentialmay for applying updates, enforcing new policies, or fixing software issues.
  • Execution: Through the MDM solution integrated with Google's Chrome Enterprise services, admins can issue reboot commands directly from the management console. This process ensures that all devices are up-to-date and functioning as expected.
  • Considerations: When sending a reboot command, it's importantwant to considersync themore timing and potential impact on users. Ideally, reboots should be scheduled during off-hours or times when the device is notfrequently in active useorder to minimize disruption. It's also good practice to inform users about planned reboots.

Practical Use Cases

  1. Applying Updates: To ensure devices have the latestdata featuresalign andmore security patches.
  2. Resolving Issues: To fix minor glitches that can be cleared with a restart.
  3. Enforcing Policies: To apply new configurations or policies that require a reboot to take effect.

Tips for MDM Administrators

  • User Communication: Notify users about scheduled reboots, especially if they are during working hours.
  • Scheduling: Plan reboots during times that will least impact users, like after-hours or during known downtime.
  • Monitoring: After issuing a reboot command, monitor the devices to ensure they restart successfully and operate as expected.

By leveraging the reboot command through your MDM solution, you can maintain control over the ChromeOS devices within your organization, ensuring they remain secure, up-to-date, and operate without issues. This command is a straightforward yet essential part of device management that helps keep everything running smoothly.often.

How

ThisFileWave commandCentral is-> executedPreferences by-> right clicking one or more ChromebooksGoogle and pickingthen Restart...adjust asthe shownamount below.of hours between sync where it shows "Synchronize with Google Admin every 24 hours" The value can be between 1 and 24 hours with 24 being the default.

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REBOOT Command

  • Description: Introducing the REBOOT command, enabling system administrators to reboot devices for troubleshooting remotely and applying system updates.

  • Execution: Initiates the remote reboot process on the selected devices.

Command History tab

  • Description: Users can now view all information related to sending REMOTE_POWERWASH, WIPE_USERS, and REBOOT Commands in the Command History tab for Chromebook devices. As shown below you can see this when looking at device details for a Chromebook. 

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