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Professional Services & Training

If you need assistance with updating your contact information, obtaining information, quotes, or anything related to your FileWave account, the Customer Experience (CX) team led by Mary Shores is available to help. To contact them, you can send an email. They'll be more than happy to assist you! For Technical Support issues, please contact our Customer Technical Support team.


At certain organizations, Customer Success (CS) is equivalent to CX and fulfills the same purpose.