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What is the Early Access Program?

Description

The articles in the FileWave Early Access Program pertainprovides tosupported pre-release FileWave releases that have successfully passed our internal Quality Assurance (QA) process but are not yet available as a general release to all customers. These articles and resources arefor publishedcustomers herewho to provide you with early access to important updates and features, allowing your organizationneed to evaluate, test, andor prepare for broaderupcoming adoption.FileWave releases before general availability.

Early Access and Beta refer to the same testing channel in this chapter. FileWave Central may show the channel as BETA.

Once a release becomes generally available, theseEarly Access articles willand beresources relocatedare moved to their standard locations in the Knowledge Base (KB), and normal release notifications will beare distributed.

FullyWhat Supportedis Buildsincluded?

&
    Early Access download and package resources for the upcoming FileWave release. Custom client build links for macOS and Windows clients during the Early Access Benefitswindow.

    All

    Server-side buildsBeta referencedpackage hereURL areconfiguration fullyfor supported by FileWave.self-managed Early Access releasesenvironments, starting with FileWave 16.4.0.

    Fully supported builds and Early Access benefits

    Builds referenced in this chapter have passed FileWave QA and are idealsupported by FileWave for customersEarly whoAccess wanttesting. Early Access is useful when you need to:

    • AdoptEvaluate new features and enhancements sooner: LeverageTest the latestupcoming FileWave capabilities and improvements ahead of general availability, enabling your organization to be more efficient and take advantage of new functions as soon asbefore they arebecome generally available.

    • Prepare Acceleratefor Day 1 OS support: PrepareValidate foroperating-system support and supportdeployment newworkflows operatingbefore systembroader releases as soon as they launch, minimizing downtime and ensuring smooth transitions for your users. rollout.

    • Test insafely: sandboxUse sandbox, pilot, or non-production environments: Evaluate new versions and features in a controlled settingenvironments before deployingproduction company-wide.

      deployment.

    • Collaborate directlyWork with development:FileWave: Early Access participants receive focused support and direct engagement from our development and technical teams, with rapid response if any issues arise.

    Proactive problem resolution: YourProvide feedback during Early Access helps us identify and resolveso issues morecan quickly,be contributingresolved to greater stability and smoother deployments atbefore general release.

    availability. Address Targetedtargeted casesupport resolution:cases: In some situations, Customer Technical Support may guidedirect you to an Early Access build ifwhen it addresses a specific support caseissue or operational need unique to your environment. need.
    Minimal risk: Early Access builds have passed full QA and are fully supported. As an early participant, you benefit from more immediate support attention, minimizing potential disruptions.

    Hosted Customerscustomers

    If you are a Hosted CustomerFileWave customer and wish to havewant your server included in the Early Access program, simply open a Technical Support case and request to be added. YouFileWave Operations will beschedule addedthe tohosted-server upgrade and communicate the Early Access upgrade scheduletiming.

    and,

    Self-managed customers

    Self-managed customers can use the articles in this chapter to prepare servers and clients for eachEarly releaseAccess cycle,testing. youServer-side willconfiguration receivechanges communicationrequire fromshell ouraccess Operationsto teamthe withFileWave details about your earlier upgrade date.Server.

    Building Custom Clients During Early Access

    During— theuse Early Access period,when you can use the following links to buildneed custom clients:

    macOS
      or

      macOS: https://custom.filewave.com/py/beta-program/custom_client_mac.py

      Windows: https://custom.filewave.com/py/beta-program/custom_client_win.py

      Note: CustomWindows client builds may not be available immediately for every version during the Early Access window. Please ignore any unsupported status messages shown by the beta build system; these builds are fully supportedinstallers for Early Access testing.
      EnsureEnable youEarly selectAccess the(Beta) correctPackage clientURLs version— use when a self-managed FileWave Server needs access to matchBeta yourpackage intendedURLs. deployment.

      Support

      If you encounter any issues orduring requireEarly assistance, pleaseAccess, contact Customer Technical Support through your standard support channels. We welcome yourYour feedback during Early Access, as your input helps improve the FileWaverelease experiencebefore forgeneral all customers.availability.

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