Clear a Device Passcode in FileWave Anywhere
What
The Clear Passcode commandaction isasks usedan MDM-enrolled device to remove its current passcode. FileWave Anywhere shows the currentaction only when the selected device reports a passcode that iscan assignedbe cleared.
When to ause device.it
Use notthis showaction unlesswhen an authorized administrator needs to restore access after a passcodeuser is set onforgets the device inpasscode. question)
When/Why
You can use this command clear thatthe passcode (ifdoes set).not Particularly useful whenreveal the user "forgot" theold passcode.
How
In FileWave Anywhere, open View - Devices. Use the ellipsis (
) to the right of the devicedevice, in the View - Devices andthen select "Clear Passcode"Passcode.