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Playbook: DRBTS - During Re-enrollment

Very Rough Draft

During the re-enrollment phase, the process becomes more hands-on as devices are reset, reconfigured, and redistributed. However, this doesn't mean that the task has to be overwhelming or complicated. With FileWave, you can utilize a range of tools and features to make the re-enrollment process smooth and efficient.

Employ Efficient Re-enrollment

Batch or group re-enrollment is an effective way to manage the process without becoming overwhelmed. FileWave provides capabilities to organize devices into logical groups based on your organization's needs, such as by department, device type, or user role. This allows for batch operations, enabling a more organized and efficient re-enrollment process.

Device Preparation

Taking a cue from our previous section on 'Preparing for Enrollment', remember to reset devices to factory settings before initiating re-enrollment. This will ensure that any residual data or settings from previous users do not interfere with the new user experience.

Automate Where Possible

FileWave's automation capabilities can significantly reduce the time and effort spent on re-enrollment tasks. Here are some areas where automation can be beneficial:

  • Device Naming: Use FileWave's custom fields and scripts to automatically generate and assign device names based on your organization's naming convention.

  • App Installations: Leverage FileWave's app deployment features to automatically install necessary apps and updates during the re-enrollment process. This ensures all devices are equipped with the necessary tools right from the start.

  • User Preferences: Set user preferences and settings in advance using FileWave. These can be applied automatically during re-enrollment, reducing the need for manual configuration and ensuring a consistent user experience across all devices.

Monitor Progress

FileWave's device monitoring features allow you to keep track of the re-enrollment progress. Use custom fields to mark devices as "re-enrolled" or use FileWave's dashboard to monitor device status in real time. This can help identify any issues early on and allow for quick resolution.

Remember, the goal is to make the re-enrollment process as seamless as possible for both your IT team and the end-users. With careful planning, efficient batch processing, and the extensive use of automation, FileWave can help you achieve this.

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