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Playbook: DR/BTS - Preparing for Enrollment

As with all projects, preparing well for your device refresh project before the project start is THE key to success.  Hoping the project will go well without proper preparation is simply a recipe for failure, and none of us want that!  So, here are some things to consider before you start, and how FileWave capabilities can help:

Device Reclamation

  • Step one of a refresh is usually about retrieving devices that are already 

New Devices

Preparing for Re-enrollment:

  1. Conduct a Comprehensive Device Inventory: Review all devices to be re-enrolled, their status, and any outstanding technical issues.

  2. Coordinate Data Backup: Collaborate with users to ensure all crucial data and files are backed up before re-enrollment.

  3. Prepare Devices for Re-enrollment: Utilize FileWave's feature for resetting devices to factory settings, preparing them for new users.

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