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Playbook: DR/BTS - Preparing for Enrollment

As with all projects, preparing well for your device refresh project before the project start is THE key to success.  Hoping the project will go well without proper preparation is simply a recipe for failure, and none of us want that!  So, here are some things to consider before you start, and how FileWave capabilities can help:

Device Reclamation

  • Step one of a refresh is usually about retrieving devices that are already in the field.  Are you needing to do that?  If so, you'll want to consider:
    • Is it important to know from whom or from where the device came?  Let's look at an example:

Brian is running a project to retrieve and reassign all iPads in his district.  2/3 of the devices will simply be retrieved, wiped, updated, and re-enrolled with new users.  However, 1/3 of his devices were on a 2 year lease, which is now at an end.  Those devices need to be retrieved and returned to the lease company.

Brian is going to do an on-site student return o

New Devices

Preparing for Re-enrollment:

  1. Conduct a Comprehensive Device Inventory: Review all devices to be re-enrolled, their status, and any outstanding technical issues.

  2. Coordinate Data Backup: Collaborate with users to ensure all crucial data and files are backed up before re-enrollment.

  3. Prepare Devices for Re-enrollment: Utilize FileWave's feature for resetting devices to factory settings, preparing them for new users.

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