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Quick answer: Apple School Manager (ASM) and Apple Business Manager (ABM) can move eligible Apple devices from another device management service into FileWave without erasing the device. The device must meet Apple’s migration requirements, FileWave must be rea...

What The Clear Passcode action asks an MDM-enrolled device to remove its current passcode. FileWave Anywhere shows the action only when the selected device reports a passcode that can be cleared. When to use it Use this action when an authorized administrator ...

What FileWave Anywhere can send a remote wipe command to a Windows device enrolled through Windows MDM. The action is not available for a device that only has the FileWave Client and is not MDM-enrolled. Before you wipe Wipe is destructive. It resets the Windo...

What This workflow manually joins a supported Windows device to Microsoft Entra ID and triggers automatic MDM enrollment to FileWave for a user who is in the configured MDM scope. When to use it Use manual enrollment for a pilot device or to verify the Microso...

Current scope User-approved MDM enrollment was introduced with macOS High Sierra for security-sensitive management. Macs enrolled through Automated Device Enrollment satisfy the approval requirement without a separate user approval step. For current deployment...

What the inventory value means Apple devices can report hardware encryption details through MDM. These values help confirm whether a device supports block-level encryption, file-level encryption, or both. When to use it FileWave can report Apple's HardwareEnc...

Historical compatibility note. This page documents iOS 13 unlock-token handling in FileWave 13.1.2 and earlier. Use a currently supported FileWave release for production device management. FileWave MDM can clear a passcode on a managed device without an admini...

MDM enrollment is required. FileWave manages FileVault on macOS devices enrolled through Automated Device Enrollment (formerly DEP) or through a manually installed MDM profile. These advanced steps are for system administrators and others who are familiar with...