Android apps are not installing immediately

What

As an administrator, you use FileWave to send aAndroid policy changes to an Androida device.  ThisThe policy will beis enforced on the device.device, but However,Android controls the preciseexact timing of when to implement the policy changes, and particularlyfor installing andor updating applications, is determined by the device itself.apps.

When/Why

Google prioritizes battery lifelife, network state, and user experience for Android users.  As a result, Android Play Store filesets that have beenFilesets associated with a device may take time to install or update. In normal priority mode, app changes can take up to 24 hours to install or update, per Android user experience priorities.apply.

How

You can check the Android Device Policy app on the device.  The Policies section will reflectshows the status of apps specified by the policy. 

InstructionsOptions to speed up theapp processinstallation

There are twoseveral ways to accelerate this process, but both require some level of cooperation fromreduce the user:wait, depending on the app configuration and whether the user can interact with the device:

1. Once a Fileset has been associated with a device, within a short period of time,If the app should appearappears as available in the user’user's managed Play Store onshortly after the device.Fileset is associated, the user can choose to install it immediately.

The user can select to installput the app immediately.

The user may put their device into a passivefavorable state,state by:

for policy processing:

Turningconnect onto wifiWi-Fi, connect to power, close running apps, and connecting to the internet

Charging their device

Clear out any running applications and stop usingleave the device idle for a period of time

time. For apps that need faster update behavior, configure the Android Play Store app payload's auto-update mode as High Priority. FileWave exposes this option for Play Store app payloads, and Google's Android Enterprise behavior expects high-priority app updates to start quickly when the device is online.

Alternatively,If none of the acceleration options are practical, wait for athe periodAndroid ofpolicy time (upcycle to 24complete. hours) and theThe policy will eventually be appliedapply and the apps will be installed.

Future

Google has added a new feature called “high priority updates”.  This can be specified at a per-app level and indicates that the device should install or update an app immediately, but this is not yet in FileWave as of 15.2.1.update.

Related Content

• https://support.google.com/work/android/answer/9350374Google Android Enterprise Help: Manage system apps on company-owned mobile devices