Force shared device passcode type

Use this setting when Shared iPad users need one default passcode keyboard because roster data does not provide the passcode type FileWave should display.

FileWave uses Apple's Roster API to import Apple School Manager SIS data such as classes, students, and shared-device passcode requirements. Apple School Manager can define passcode requirements from a 4-digit PIN through a complex alphanumeric password, but FileWave may not receive enough roster detail to choose the matching keyboard automatically.

When that happens, set one default passcode type for all affected shared devices:

devices. On a self-managed Linux/macOS FileWave Server:Server, edit the full path below. Hosted FileWave customers should contact FileWave Technical Support because they do not have direct access to edit settings_custom.py on the Hosted FileWave Server.

/usr/local/filewave/django/filewave/settings_custom.py

# add this in settings_custom.py and restart apache
# supported values are "four", "six", "complex"
settings.CLASSROOM_DEFAULT_PASSCODE_TYPE = "six"

You can use either

four
six
complex

These values correspond to Apple's passcode policy options: