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Client Monitor (16.0+)

What

The FileWave Client Monitor is a tool that provides administrators with real-time insights into device connectivity and status. It helps diagnose and resolve issues efficiently, ensuring seamless communication between clients and the FileWave server. FileWave 16.0 introduces a major upgrade with a streamlined interface, improved Network Address Translation (NAT) compatibility, and enhanced security features.

When/Why

Use the Client Monitor to monitor and troubleshoot device connectivity, whether on local networks or remote environments. The enhancements in FileWave 16.0 improve:

  • NAT Compatibility – Visibility into devices across remote networks without additional configuration.

  • Security – Strengthened authentication and encryption for safer device management.

  • User Interface – A modernized layout for easier navigation and usability.

  • Troubleshooting – Detailed logs and insights for faster issue resolution.

How

You can access Client Monitor from both FileWave Central as well as FileWave Anywhere. In FileWave Central you can either use the "Client Monitor" button in the toolbar or the button when looking at Client Info. 

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image.pngIn FileWave Anywhere you can select a client and then pick the "Client Monitor" button. In FileWave Anywhere you can also use the Device Actions menu when viewing a device to launch it. Either way you can open the Client Monitor. 

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