FileWave Log File Locations

The following lists the locations of log files, as well as some additional files used by FileWave across the FileWave family of products

FileWave Admin

FileWave Admin Logs

Details	File	Location
FileWave Admin Log Logs all FileWave Admin Connection Activity	FileWaveAdmin.log, FileWaveAdmin.log.*	macOS ~/Library/Application Support/FileWave/FileWaveAdmin.log Windows C:\ProgramData\FileWave\FileWaveAdmin.log
Client Logs Retrieved Client Logs	ClientLog_$IP_$Port_$date.log	macOS ~/Library/Application Support/FileWave/Client Logs/ Windows C:\ProgramData\FileWave\Client Logs\
Server Logs Retrieved Server Logs FileWave Admin > Server > Get Logfile	fwxserver_$timestamp.log	macOS ~/Library/Application Support/FileWave/Server Logs/ Windows C:\ProgramData\FileWave\Server Logs\

FileWave Admin Files

Details	File	Location
FileWave Admin Settings Settings for the local FileWave Admin App	macOS * com.filewave.FileWave Admin.plist * com.filewave.admin.plist Windows * Registry	macOS ~/Library/Preferences/ Windows HKCU\Software\FileWave\FileWave Admin
Exported Views Views saved from FileWave Admin: * Views > Export Current View	Filesets Export ($date).txt	macOS ~/Library/Application Support/FileWave/Exports Windows C:\ProgramData\FileWave\Exports

FileWave Booster

Booster Logs

Details	File	Location
Booster Log Global Booster activity	fwbooster.log	macOS/Linux /private/var/log/fwbooster.log Windows C:\ProgramData\FileWave\FWBooster\fwbooster.log
NATS NATS Booster Logs	macOS/Linux * nats-booster.err.log * nats-booster.out.log Windows * nats-booster.log	macOS/Linux /private/var/log/ Windows C:\ProgramData\FileWave\FWBooster\NATS\nats-booster.log
Discovery Log Only exists when discovery configured and run	macOS/Linux * fwdiscovery.log	macOS/Linux /private/var/log/fwdiscovery.log

FileWave Client

FileWave Client Logs

Details	File	Location
Client Logs Global Client activity	fwcld.log	macOS /var/log/fwcld.log Windows C:\ProgramData\FileWave\FWClient\fwcld.log
Kiosk Logs Kiosk application activity	fwgui.log	macOS ~/Application\ Support/FileWave/fwGUI.log Windows C:\ProgramData\FileWave\FWGUI.log
Fileset Script Logs Logs generated by Fileset scripts	macOS $Fileset_ID/$script_name_from_fileset.log Windows $Fileset_ID\$script_name_from_fileset.log	macOS /var/log/fwcld/ Windows C:\ProgramData\FileWave\log\fwcld\
Custom Field Logs Logs generated by Custom Fields	custom_field_script.$script_type.log e.g. * custom_field_script.ps1.log * custom_field_script.sh.log	macOS /var/log/fwcld/1/ Windows C:\ProgramData\FileWave\log\fwcld\1\
Fileset Blocker Script Logs Logs generated by Blocker Scripts	blocker_script.$script_type.log e.g. * blocker_script.py.log * blocker_script.bat.log	macOS /var/log/fwcld/1/ Windows C:\ProgramData\FileWave\log\fwcld\1\
Installer (PKG / MSI) Logs Logs generated from PKG/MSI Filesets	$Fileset_ID.log	macOS /usr/local/etc/FileWaveInstallerLogfiles/ Windows C:\ProgramData\FileWave\FileWaveInstallerLogfiles\

FileWave Client Files

Details	File	Location
FileWave Client Settings Settings for the FileWave Client	macOS fwcld.plist Windows * Registry	macOS /usr/local/etc/ Windows HKLM\SOFTWARE\Wow6432Node\Filewave\WinClient
FileWave Client Preferences Preference file containing unique client details	macOS com.filewave.Client.plist Windows * client.ini	macOS /Library/Preferences/ Windows C:\ProgramData\FileWave\
FileWave Client Certificate Unique certificate & key per client	* client.crt * client.key	macOS /var/FileWave/ Windows C:\ProgramData\FileWave\FWClient\
Trust Store Store for self-signed certificates	*.crt	macOS /private/var/FileWave/trust_store Windows C:\ProgramData\FileWave\FWClient\trust_store

Cells highlighted in yellow indicate files that are unique per client. These files should not be included when copying or migrating clients from one machine to another. To de-personalise a device, without removing the FileWave Client, some files would require editing, whilst others would need to be removed. If it was felt this was a requirement, consider contacting support to assist with this process.

FileWave Imaging Server (IVS)

IVS Logs

Details	File	Location
Django Imaging Server Logs Django logs for requests regarding Serial numbers, names etc. made by netbooted clients	filewave_imaging_server*.log	/imaging/logs/
Windows Image Upload Logs Captured Windows image uploads	fwadmin.log	/imaging/logs/fwadmin.log
Windows Image Upload Logs Captured Windows image uploads	fwadmin-dlog.log	/var/log/fwadmin-dlog.log
Messages Logs Netboot/PXE Queries & Responses,TFTP transfers, NFS Mounts	dnsmasq Log	<var/log/messages
Apache Imaging Server Logs Apache logs for requests regarding Serial numbers, names etc. made by netbooted clients	netboot_*.log	/imaging/logs/
Client Imaging Logs Client logs - indicating progress of imaging operation of netbooted clients	$Serial/$Mac-$Date	/imaging/logs/
FileWave Client Log IVS FileWave Client Log	fwcld.log	/var/log/fwcld.log

FileWave Server

FileWave Server Logs

Details	File	Location
Apache Logs Server Apache logs	* access_log, access_log.* * error_log, error_log.* * forensic_log * httpd.pid	/usr/local/filewave/apache/logs/
Apache Exporter Logs Server Apache Exporter Logs	* apache_exporter.out.log * apache_exporter.err.log	/usr/local/filewave/log/
Alert Manager Logs Server Alert Manager logs	* alertmanager.out.log * alertmanager.err.log	/usr/local/filewave/log/
FileWave Admin Audit Logs Audit logs from FileWave Admin	audit.log	/usr/local/filewave/log/audit.log
FileWave FileWave Dotenv file    Environment variable like configs across services.	*.env	/usr/local/etc/filewave/.env
Django Logs Server Django logs	* filewave_django.log, filewave_django.log.* * filewave_django_vpp.log * filewave_django_classroom.log	/usr/local/filewave/log/
LDAP Logs Logs from LDAP	fwldap.log, fwldap.log.*	/private/var/log/
Software Update Logs Software Update logs	fwsu.log	/private/var/log/fwsu.log
FWX Process Logs Various fwx process logs	* fwxadmin.log * fwxother.log * fwxserver.log	/private/var/log/
Migration Logs Server migration logs	fwxserver-migration-*	/var/log/fwxserver-migration-*
Grafana Logs	* grafana.log * grafana.out.log	/usr/local/filewave/log/
Installer Logs Linux installer logs	install.log	/private/var/log/install.log
mtail Logs Server mtail logs	* mtail.out.log * mtail.err.log	/usr/local/filewave/log/
NATS Logs NATS logs	* nats-server.out.log * nats-server.err.log * nats-server-jwt.out.log * nats-server-jwt.err.log	/usr/local/filewave/log/
Web Admin Logs	* node_exporter.out.log * node_exporter.err.log * task_executor.log	/usr/local/filewave/log/
Postgres Exporter Logs	* postgres_exporter.out.log * postgres_exporter.err.log	/usr/local/filewave/log/
Postgres Database Logs	postgresql-$day.log	/usr/local/filewave/fwxserver/DB/pg_data/pg_log/*.log
Prometheus Logs	* prometheus_pushprox.out.log * prometheus_pushprox.err.log * prometheus.out.log * prometheus.err.log * redis_exporter.out.log * redis_exporter.err.log * redis.out.log * redis.err.log * redis.log	/usr/local/filewave/log/
FileWave Server Logs	request_errors.log	/usr/local/filewave/log/
SQL Logs	sql.log	/usr/local/filewave/log/
Update Controller Logs Removed in FileWave 14.10	* update_controller_access.log * update_controller.log	/usr/local/filewave/log/
Client Monitor	client-monitor.log	/usr/local/filewave/log/
FileWave Log Messages	task_executor.log	/usr/local/filewave/log/
Scheduler Log Messages	huey.log	/usr/local/filewave/log/

Additional Logging

All of the above will default to standard log level. There are 3 levels of logging available:

• 10 – Standard Log Level

• 99 – Debug Log Level

• 101 – Trace Log Level

The level of logging may be set as per our guide:

How to set FileWave Server components to debug mode