Troubleshooting
Apple MDM Troubleshooting
Use this article to start troubleshooting Apple MDM enrollment and push-notification issues in Fi...
Backup Procedures for FileWave Hosted Servers
What This article explains what FileWave backs up for Hosted FileWave Servers, how often those ba...
FileWave Error Codes
Server Error Context Explanation Solution -8 During Database Verification There ...
FileWave Log File Locations
The following lists the locations of log files, as well as some additional files used by FileWave...
How to Restart FileWave Components
There may be times where you will need to restart all components within the FileWave server, or j...
Resolving Network Issues with FileWave Server or Boosters on macOS when using Carbon Black EDR Extension
What FileWave has observed network issues when the Carbon Black EDR (Endpoint Detection and Respo...
What is Compatibility Mode?
FileWave 13.1 introduced new security options and a mode to allow older clients to connect. Comp...
FileWave Automation Scripts
This article contains the scripts used by the Downloads page. The scripts are here for documentat...