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FileWave Log File Locations

The following lists the locations of log files, as well as some additional files used by FileWave across the FileWave family of products

FileWave Admin

FileWave Admin Logs

Details File Location FileWave Admin Log

Logs all FileWave Admin Connection Activity FileWaveAdmin.log, FileWaveAdmin.log.* macOS

~/Library/Application Support/FileWave/FileWaveAdmin.log

Windows

C:\ProgramData\FileWave\FileWaveAdmin.log Client Logs

Retrieved Client Logs ClientLog_$IP_$Port_$date.log macOS

~/Library/Application Support/FileWave/Client Logs/

Windows

C:\ProgramData\FileWave\Client Logs\ Server Logs

Retrieved Server Logs

FileWave Admin > Server > Get Logfile fwxserver_$timestamp.log macOS

~/Library/Application Support/FileWave/Server Logs/

Windows

C:\ProgramData\FileWave\Server Logs\

FileWave Admin Files

Details File Location FileWave Admin Settings

Settings for the local FileWave Admin App

macOS

    com.filewave.FileWaveAdmin.plist com.filewave.admin.plist

    Windows

      Registry macOS

      ~/Library/Preferences/

      Windows

      HKCU\Software\FileWave\FileWave Admin Exported Views

      Views saved from FileWave Admin:

      * Views > Export Current View Filesets Export ($date).txt macOS

      ~/Library/Application Support/FileWave/Exports

      Windows

      C:\ProgramData\FileWave\Exports

      FileWave Booster

      Booster Logs

      Details File Location Booster Log

      Global Booster activity fwbooster.log macOS/Linux

      /private/var/log/fwbooster.log

      Windows

      C:\ProgramData\FileWave\FWBooster\fwbooster.log NATS

      NATS Booster Logs

      macOS/Linux

        nats-booster.err.log nats-booster.out.log

        Windows

          nats-booster.log macOS/Linux

          /private/var/log/

          Windows

          C:\ProgramData\FileWave\FWBooster\NATS\nats-booster.log Discovery Log

          Only exists when discovery configured and run

          macOS/Linux

            fwdiscovery.log macOS/Linux

            /private/var/log/fwdiscovery.log

            FileWave Client

            FileWave Client Logs

            Details File Location Client Logs

            Global Client activity fwcld.log macOS

            /var/log/fwcld.log

            Windows

            C:\ProgramData\FileWave\FWClient\fwcld.log Kiosk Logs

            Kiosk application activity fwgui.log macOS

            ~/Application\ Support/FileWave/fwGUI.log

            Windows

            C:\ProgramData\FileWave\FWGUI.log Fileset Script Logs

            Logs generated by Fileset scripts macOS

            $Fileset_ID/$script_name_from_fileset.log

            Windows

            $Fileset_ID\$script_name_from_fileset.log macOS

            /var/log/fwcld/

            Windows

            C:\ProgramData\FileWave\log\fwcld\ Custom Field Logs

            Logs generated by Custom Fields

            custom_field_script.$script_type.log
            e.g.

              custom_field_script.ps1.log custom_field_script.sh.log macOS

              /var/log/fwcld/1/

              Windows

              C:\ProgramData\FileWave\log\fwcld\1\ Fileset Blocker Script Logs

              Logs generated by Blocker Scripts

              blocker_script.$script_type.log
              e.g.

                blocker_script.py.log blocker_script.bat.log macOS

                /var/log/fwcld/1/

                Windows

                C:\ProgramData\FileWave\log\fwcld\1\ Installer (PKG / MSI) Logs

                Logs generated from PKG/MSI Filesets $Fileset_ID.log macOS

                /usr/local/etc/FileWaveInstallerLogfiles/

                Windows

                C:\ProgramData\FileWave\FileWaveInstallerLogfiles\

                FileWave Client Files

                Details File Location FileWave Client Settings

                Settings for the FileWave Client

                macOS

                  fwcld.plist

                  Windows

                    Registry macOS

                    /usr/local/etc/

                    Windows

                    HKLM\SOFTWARE\Wow6432Node\Filewave\WinClient FileWave Client Preferences

                    Preference file containing unique client details

                    macOS

                      com.filewave.Client.plist

                      Windows

                        client.ini macOS

                        /Library/Preferences/

                        Windows

                        C:\ProgramData\FileWave\ FileWave Client Certificate

                        Unique certificate & key per client
                          client.crt client.key macOS

                          /var/FileWave/

                          Windows

                          C:\ProgramData\FileWave\FWClient\ Trust Store

                          Store for self-signed certificates *.crt macOS

                          /private/var/FileWave/trust_store

                          Windows

                          C:\ProgramData\FileWave\FWClient\trust_store

                          Cells highlighted in yellow indicate files that are unique per client. These files should not be included when copying or migrating clients from one machine to another. To de-personalise a device, without removing the FileWave Client, some files would require editing, whilst others would need to be removed. If it was felt this was a requirement, consider contacting support to assist with this process.

                          FileWave Imaging Server (IVS)

                          IVS Logs

                          Details File Location Django Imaging Server Logs

                          Django logs for requests regarding Serial numbers, names etc. made by netbooted clients filewave_imaging_server*.log /imaging/logs/ Windows Image Upload Logs

                          Captured Windows image uploads fwadmin.log /imaging/logs/fwadmin.log Windows Image Upload Logs

                          Captured Windows image uploads fwadmin-dlog.log /var/log/fwadmin-dlog.log Messages Logs

                          Netboot/PXE Queries & Responses,TFTP transfers, NFS Mounts dnsmasq Log <var/log/messages Apache Imaging Server Logs

                          Apache logs for requests regarding Serial numbers, names etc. made by netbooted clients netboot_*.log /imaging/logs/ Client Imaging Logs

                          Client logs - indicating progress of imaging operation of netbooted clients $Serial/$Mac-$Date /imaging/logs/ FileWave Client Log

                          IVS FileWave Client Log fwcld.log /var/log/fwcld.log

                          FileWave Server

                          FileWave Server Logs

                          Details File Location Apache Logs

                          Server Apache logs
                            access_log, access_log.* error_log, error_log.* forensic_log httpd.pid /usr/local/filewave/apache/logs/ Apache Exporter Logs

                            Server Apache Exporter Logs
                              apache_exporter.out.log apache_exporter.err.log /usr/local/filewave/log/ Alert Manager Logs

                              Server Alert Manager logs
                                alertmanager.out.log alertmanager.err.log /usr/local/filewave/log/ FileWave Admin Audit Logs

                                Audit logs from FileWave Admin audit.log /usr/local/filewave/log/audit.log

                                FileWave Dotenv file

                                 

                                Environment variable like configs across services.

                                *.env /usr/local/etc/filewave/.env Django Logs

                                Server Django logs
                                  filewave_django.log, filewave_django.log.* filewave_django_vpp.log filewave_django_classroom.log /usr/local/filewave/log/ LDAP Logs

                                  Logs from LDAP fwldap.log, fwldap.log.* /private/var/log/ Software Update Logs

                                  Software Update logs fwsu.log /private/var/log/fwsu.log FWX Process Logs

                                  Various fwx process logs
                                    fwxadmin.log fwxother.log fwxserver.log /private/var/log/ Migration Logs

                                    Server migration logs fwxserver-migration-* /var/log/fwxserver-migration-* Grafana Logs
                                      grafana.log grafana.out.log /usr/local/filewave/log/ Installer Logs

                                      Linux installer logs install.log /private/var/log/install.log mtail Logs

                                      Server mtail logs
                                        mtail.out.log mtail.err.log /usr/local/filewave/log/ NATS Logs

                                        NATS logs
                                          nats-server.out.log nats-server.err.log nats-server-jwt.out.log nats-server-jwt.err.log /usr/local/filewave/log/ Web Admin Logs
                                            node_exporter.out.log node_exporter.err.log task_executor.log /usr/local/filewave/log/ Postgres Exporter Logs
                                              postgres_exporter.out.log postgres_exporter.err.log /usr/local/filewave/log/ Postgres Database Logs postgresql-$day.log /usr/local/filewave/fwxserver/DB/pg_data/pg_log/*.log Prometheus Logs
                                                prometheus_pushprox.out.log prometheus_pushprox.err.log prometheus.out.log prometheus.err.log redis_exporter.out.log redis_exporter.err.log redis.out.log redis.err.log redis.log /usr/local/filewave/log/ FileWave Server Logs request_errors.log /usr/local/filewave/log/ SQL Logs sql.log /usr/local/filewave/log/ Update Controller Logs

                                                Removed in FileWave 14.10
                                                  update_controller_access.log update_controller.log /usr/local/filewave/log/ Client Monitor client-monitor.log /usr/local/filewave/log/ FileWave Log Messages task_executor.log /usr/local/filewave/log/ Scheduler Log Messages huey.log /usr/local/filewave/log/

                                                  Additional Logging

                                                  All of the above will default to standard log level. There are 3 levels of logging available:

                                                    10 – Standard Log Level

                                                    99 – Debug Log Level

                                                    101 – Trace Log Level

                                                    The level of logging may be set as per our guide:

                                                    How to set FileWave Server components to debug mode

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