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FileWave Log File Locations

The following lists the locations of log files, as well as some additional files used by FileWave across the FileWave family of products

FileWave Admin

FileWave Admin Logs

Details File Location
FileWave Admin Log

Logs all FileWave Admin Connection Activity		 FileWaveAdmin.log, FileWaveAdmin.log.* macOS

~/Library/Application Support/FileWave/FileWaveAdmin.log

Windows

C:\ProgramData\FileWave\FileWaveAdmin.log
Client Logs

Retrieved Client Logs		 ClientLog_$IP_$Port_$date.log macOS

~/Library/Application Support/FileWave/Client Logs/

Windows

C:\ProgramData\FileWave\Client Logs\
Server Logs

Retrieved Server Logs

FileWave Admin > Server > Get Logfile		 fwxserver_$timestamp.log macOS

~/Library/Application Support/FileWave/Server Logs/

Windows

C:\ProgramData\FileWave\Server Logs\

FileWave Admin Files

Details File Location
FileWave Admin Settings

Settings for the local FileWave Admin App

macOS

  • com.filewave.FileWaveAdmin.plist
  • com.filewave.admin.plist

Windows

  • Registry
 macOS

~/Library/Preferences/

Windows

HKCU\Software\FileWave\FileWave Admin
Exported Views

Views saved from FileWave Admin:

* Views > Export Current View		 Filesets Export ($date).txt macOS

~/Library/Application Support/FileWave/Exports

Windows

C:\ProgramData\FileWave\Exports

FileWave Booster

Booster Logs

Details File Location
Booster Log

Global Booster activity		 fwbooster.log macOS/Linux

/private/var/log/fwbooster.log

Windows

C:\ProgramData\FileWave\FWBooster\fwbooster.log
NATS

NATS Booster Logs

macOS/Linux

  • nats-booster.err.log
  • nats-booster.out.log

Windows

  • nats-booster.log
 macOS/Linux

/private/var/log/

Windows

C:\ProgramData\FileWave\FWBooster\NATS\nats-booster.log
Discovery Log

Only exists when discovery configured and run

macOS/Linux

  • fwdiscovery.log
 macOS/Linux

/private/var/log/fwdiscovery.log

FileWave Client

FileWave Client Logs

Details File Location
Client Logs

Global Client activity		 fwcld.log macOS

/var/log/fwcld.log

Windows

C:\ProgramData\FileWave\FWClient\fwcld.log
Kiosk Logs

Kiosk application activity		 fwgui.log macOS

~/Application\ Support/FileWave/fwGUI.log

Windows

C:\ProgramData\FileWave\FWGUI.log
Fileset Script Logs

Logs generated by Fileset scripts		 macOS

$Fileset_ID/$script_name_from_fileset.log

Windows

$Fileset_ID\$script_name_from_fileset.log		 macOS

/var/log/fwcld/

Windows

C:\ProgramData\FileWave\log\fwcld\
Custom Field Logs

Logs generated by Custom Fields

custom_field_script.$script_type.log
e.g.

  • custom_field_script.ps1.log
  • custom_field_script.sh.log
 macOS

/var/log/fwcld/1/

Windows

C:\ProgramData\FileWave\log\fwcld\1\
Fileset Blocker Script Logs

Logs generated by Blocker Scripts

blocker_script.$script_type.log
e.g.

  • blocker_script.py.log
  • blocker_script.bat.log
 macOS

/var/log/fwcld/1/

Windows

C:\ProgramData\FileWave\log\fwcld\1\
Installer (PKG / MSI) Logs

Logs generated from PKG/MSI Filesets		 $Fileset_ID.log macOS

/usr/local/etc/FileWaveInstallerLogfiles/

Windows

C:\ProgramData\FileWave\FileWaveInstallerLogfiles\

FileWave Client Files

Details File Location
FileWave Client Settings

Settings for the FileWave Client

macOS

  • fwcld.plist

Windows

  • Registry
 macOS

/usr/local/etc/

Windows

HKLM\SOFTWARE\Wow6432Node\Filewave\WinClient
FileWave Client Preferences

Preference file containing unique client details

macOS

  • com.filewave.Client.plist

Windows

  • client.ini
 macOS

/Library/Preferences/

Windows

C:\ProgramData\FileWave\
FileWave Client Certificate

Unique certificate & key per client
  • client.crt
  • client.key
 macOS

/var/FileWave/

Windows

C:\ProgramData\FileWave\FWClient\
Trust Store

Store for self-signed certificates		 *.crt macOS

/private/var/FileWave/trust_store

Windows

C:\ProgramData\FileWave\FWClient\trust_store

Cells highlighted in blue indicate files that are unique per client. These files should not be included when copying or migrating clients from one machine to another. To de-personalise a device, without removing the FileWave Client, some files would require editing, whilst others would need to be removed. If it was felt this was a requirement, consider contacting support to assist with this process.

FileWave Imaging Server (IVS)

IVS Logs

Details File Location
Django Imaging Server Logs

Django logs for requests regarding Serial numbers, names etc. made by netbooted clients		 filewave_imaging_server*.log /imaging/logs/
Windows Image Upload Logs

Captured Windows image uploads		 fwadmin.log /imaging/logs/fwadmin.log
Windows Image Upload Logs

Captured Windows image uploads		 fwadmin-dlog.log /var/log/fwadmin-dlog.log
Messages Logs

Netboot/PXE Queries & Responses,TFTP transfers, NFS Mounts		 dnsmasq Log <var/log/messages
Apache Imaging Server Logs

Apache logs for requests regarding Serial numbers, names etc. made by netbooted clients		 netboot_*.log /imaging/logs/
Client Imaging Logs

Client logs - indicating progress of imaging operation of netbooted clients		 $Serial/$Mac-$Date /imaging/logs/
FileWave Client Log

IVS FileWave Client Log		 fwcld.log /var/log/fwcld.log

FileWave Server

FileWave Server Logs

Details File Location
Apache Logs

Server Apache logs
  • access_log, access_log.*
  • error_log, error_log.*
  • forensic_log
  • httpd.pid
 /usr/local/filewave/apache/logs/
Apache Exporter Logs

Server Apache Exporter Logs
  • apache_exporter.out.log
  • apache_exporter.err.log
 /usr/local/filewave/log/
Alert Manager Logs

Server Alert Manager logs
  • alertmanager.out.log
  • alertmanager.err.log
 /usr/local/filewave/log/
FileWave Admin Audit Logs

Audit logs from FileWave Admin		 audit.log /usr/local/filewave/log/audit.log

FileWave Admin Audit Logs

Audit logs from FileWave Admin

fwaaudit-[date].txt

 /private/var/log/FWAdmin Audit/

FileWave Dotenv file

 

Environment variable like configs across services.

 *.env /usr/local/etc/filewave/.env
Django Logs

Server Django logs
  • filewave_django.log, filewave_django.log.*
  • filewave_django_vpp.log
  • filewave_django_classroom.log
 /usr/local/filewave/log/
LDAP Logs

Logs from LDAP		 fwldap.log, fwldap.log.* /private/var/log/
Software Update Logs

Software Update logs		 fwsu.log /private/var/log/fwsu.log
FWX Process Logs

Various fwx process logs
  • fwxadmin.log
  • fwxother.log
  • fwxserver.log
 /private/var/log/
Migration Logs

Server migration logs		 fwxserver-migration-* /var/log/fwxserver-migration-*
Grafana Logs
  • grafana.log
  • grafana.out.log
 /usr/local/filewave/log/
Installer Logs

Linux installer logs		 install.log /private/var/log/install.log
mtail Logs

Server mtail logs
  • mtail.out.log
  • mtail.err.log
 /usr/local/filewave/log/
NATS Logs

NATS logs
  • nats-server.out.log
  • nats-server.err.log
  • nats-server-jwt.out.log
  • nats-server-jwt.err.log
 /usr/local/filewave/log/
Web Admin Logs
  • node_exporter.out.log
  • node_exporter.err.log
  • task_executor.log
 /usr/local/filewave/log/
Postgres Exporter Logs
  • postgres_exporter.out.log
  • postgres_exporter.err.log
 /usr/local/filewave/log/
Postgres Database Logs postgresql-$day.log /usr/local/filewave/fwxserver/DB/pg_data/pg_log/*.log
Prometheus Logs
  • prometheus_pushprox.out.log
  • prometheus_pushprox.err.log
  • prometheus.out.log
  • prometheus.err.log
  • redis_exporter.out.log
  • redis_exporter.err.log
  • redis.out.log
  • redis.err.log
  • redis.log
 /usr/local/filewave/log/
FileWave Server Logs request_errors.log /usr/local/filewave/log/
SQL Logs sql.log /usr/local/filewave/log/
Update Controller Logs

Removed in FileWave 14.10
  • update_controller_access.log
  • update_controller.log
 /usr/local/filewave/log/
Client Monitor client-monitor.log /usr/local/filewave/log/
FileWave Log Messages task_executor.log /usr/local/filewave/log/
Scheduler Log Messages huey.log /usr/local/filewave/log/

Additional Logging

All of the above will default to standard log level. There are 3 levels of logging available:

  • 10 – Standard Log Level

  • 99 – Debug Log Level

  • 101 – Trace Log Level

The level of logging may be set as per our guide:

How to set FileWave Server components to debug mode

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