FileWave Log File Locations
The following lists the locations of log files, as well as some additional files used by FileWave across the FileWave family of products
FileWave Admin
FileWave Admin Logs
| Details | File | Location |
| FileWave Admin Log Logs all FileWave Admin Connection Activity |
FileWaveAdmin.log, FileWaveAdmin.log.* | macOS<br>~/Library/Application Support/FileWave/FileWaveAdmin.log<br>Windows <br>C:\ProgramData\FileWave\FileWaveAdmin.log<br> |
| Client Logs Retrieved Client Logs |
ClientLog_$IP_$Port_$date.log | macOS<br>~/Library/Application Support/FileWave/Client Logs/<br>Windows <br>C:\ProgramData\FileWave\Client Logs\<br> |
| Server Logs Retrieved Server Logs FileWave Admin > Server > Get Logfile |
fwxserver_$timestamp.log | macOS<br>~/Library/Application Support/FileWave/Server Logs/<br>Windows <br>C:\ProgramData\FileWave\Server Logs\<br> |
FileWave Admin Files
| Details | File | Location |
| FileWave Admin Settings Settings for the local FileWave Admin App |
macOS * com.filewave.FileWave Admin.plist * com.filewave.admin.plist Windows * Registry |
macOS<br>~/Library/Preferences/<br>Windows <br>HKCU\Software\FileWave\FileWave Admin<br> |
| Exported Views Views saved from FileWave Admin: * Views > Export Current View |
Filesets Export ($date).txt | macOS<br>~/Library/Application Support/FileWave/Exports<br>Windows <br>C:\ProgramData\FileWave\Exports<br> |
FileWave Booster
Booster Logs
| Details | File | Location |
| Booster Log Global Booster activity |
fwbooster.log | macOS/Linux<br>/private/var/log/fwbooster.log<br>Windows <br>C:\ProgramData\FileWave\FWBooster\fwbooster.log<br> |
| NATS NATS Booster Logs |
macOS/Linux * nats-booster.err.log * nats-booster.out.log Windows * nats-booster.log |
macOS/Linux<br>/private/var/log/<br>Windows <br>C:\ProgramData\FileWave\FWBooster\NATS\nats-booster.log<br> |
| Discovery Log Only exists when discovery configured and run |
macOS/Linux * fwdiscovery.log |
macOS/Linux<br>/private/var/log/fwdiscovery.log<br> |
FileWave Client
FileWave Client Logs
| Details | File | Location |
| Client Logs Global Client activity |
fwcld.log | macOS<br>/var/log/fwcld.log<br>Windows <br>C:\ProgramData\FileWave\FWClient\fwcld.log<br> |
| Kiosk Logs Kiosk application activity |
fwgui.log | macOS<br>~/Application\ Support/FileWave/fwGUI.log<br>Windows <br>C:\ProgramData\FileWave\FWGUI.log<br> |
| Fileset Script Logs Logs generated by Fileset scripts |
macOS $Fileset_ID/$script_name_from_fileset.log Windows $Fileset_ID\$script_name_from_fileset.log |
macOS<br>/var/log/fwcld/<br>Windows <br>C:\ProgramData\FileWave\log\fwcld\<br> |
| Custom Field Logs Logs generated by Custom Fields |
custom_field_script.$script_type.log e.g. * custom_field_script.ps1.log * custom_field_script.sh.log |
macOS<br>/var/log/fwcld/1/<br>Windows <br>C:\ProgramData\FileWave\log\fwcld\1\<br> |
| Fileset Blocker Script Logs Logs generated by Blocker Scripts |
blocker_script.$script_type.log e.g. * blocker_script.py.log * blocker_script.bat.log |
macOS<br>/var/log/fwcld/1/<br>Windows <br>C:\ProgramData\FileWave\log\fwcld\1\<br> |
| Installer (PKG / MSI) Logs Logs generated from PKG/MSI Filesets |
$Fileset_ID.log | macOS<br>/usr/local/etc/FileWaveInstallerLogfiles/<br>Windows <br>C:\ProgramData\FileWave\FileWaveInstallerLogfiles\<br> |
FileWave Client Files
| Details | File | Location |
| FileWave Client Settings Settings for the FileWave Client |
macOS fwcld.plist Windows * Registry |
macOS<br>/usr/local/etc/<br>Windows <br>HKLM\SOFTWARE\Wow6432Node\Filewave\WinClient<br> |
| FileWave Client Preferences Preference file containing unique client details |
macOS com.filewave.Client.plist Windows * client.ini |
macOS<br>/Library/Preferences/<br>Windows <br>C:\ProgramData\FileWave\<br> |
| FileWave Client Certificate Unique certificate & key per client |
* client.crt * client.key |
macOS<br>/var/FileWave/<br>Windows <br>C:\ProgramData\FileWave\FWClient\<br> |
| Trust Store Store for self-signed certificates |
*.crt | macOS<br>/private/var/FileWave/trust_store<br>Windows <br>C:\ProgramData\FileWave\FWClient\trust_store<br> |
Cells highlighted in yellow indicate files that are unique per client. These files should not be included when copying or migrating clients from one machine to another. To de-personalise a device, without removing the FileWave Client, some files would require editing, whilst others would need to be removed. If it was felt this was a requirement, consider contacting support to assist with this process.
FileWave Imaging Server (IVS)
IVS Logs
| Details | File | Location |
| Django Imaging Server Logs Django logs for requests regarding Serial numbers, names etc. made by netbooted clients |
filewave_imaging_server*.log | <br>/imaging/logs/<br> |
| Windows Image Upload Logs Captured Windows image uploads |
fwadmin.log | <br>/imaging/logs/fwadmin.log<br> |
| Windows Image Upload Logs Captured Windows image uploads |
fwadmin-dlog.log | <br>/var/log/fwadmin-dlog.log<br> |
| Messages Logs Netboot/PXE Queries & Responses,TFTP transfers, NFS Mounts |
dnsmasq Log | <br>/var/log/messages<br> |
| Apache Imaging Server Logs Apache logs for requests regarding Serial numbers, names etc. made by netbooted clients |
netboot_*.log | <br>/imaging/logs/<br> |
| Client Imaging Logs Client logs - indicating progress of imaging operation of netbooted clients |
$Serial/$Mac-$Date | <br>/imaging/logs/<br> |
| FileWave Client Log IVS FileWave Client Log |
fwcld.log | <br>/var/log/fwcld.log<br> |
FileWave Server
FileWave Server Logs
| Details | File | Location |
| Apache Logs Server Apache logs |
* access_log, access_log.* * error_log, error_log.* * forensic_log * httpd.pid |
<br>/usr/local/filewave/apache/logs/<br> |
| Apache Exporter Logs Server Apache Exporter Logs |
* apache_exporter.out.log * apache_exporter.err.log |
<br>/usr/local/filewave/log/<br> |
| Alert Manager Logs Server Alert Manager logs |
* alertmanager.out.log * alertmanager.err.log |
<br>/usr/local/filewave/log/<br> |
| FileWave Admin Audit Logs Audit logs from FileWave Admin |
audit.log | <br>/usr/local/filewave/log/audit.log<br> |
| Django Logs Server Django logs |
* filewave_django.log, filewave_django.log.* * filewave_django_vpp.log * filewave_django_classroom.log |
<br>/usr/local/filewave/log/<br> |
| LDAP Logs Logs from LDAP |
fwldap.log, fwldap.log.* | <br>/private/var/log/<br> |
| Software Update Logs Software Update logs |
fwsu.log | <br>/private/var/log/fwsu.log<br> |
| FWX Process Logs Various fwx process logs |
* fwxadmin.log * fwxother.log * fwxserver.log |
<br>/private/var/log/<br> |
| Migration Logs Server migration logs |
fwxserver-migration-* | <br>/var/log/fwxserver-migration-*<br> |
| Grafana Logs | * grafana.log * grafana.out.log |
<br>/usr/local/filewave/log/<br> |
| Installer Logs Linux installer logs |
install.log | <br>/private/var/log/install.log<br> |
| mtail Logs Server mtail logs |
* mtail.out.log * mtail.err.log |
<br>/usr/local/filewave/log/<br> |
| NATS Logs NATS logs |
* nats-server.out.log * nats-server.err.log * nats-server-jwt.out.log * nats-server-jwt.err.log |
<br>/usr/local/filewave/log/<br> |
| Web Admin Logs | * node_exporter.out.log * node_exporter.err.log * task_executor.log |
<br>/usr/local/filewave/log/<br> |
| Postgres Exporter Logs | * postgres_exporter.out.log * postgres_exporter.err.log |
<br>/usr/local/filewave/log/<br> |
| Postgres Database Logs | postgresql-$day.log | <br>/usr/local/filewave/fwxserver/DB/pg_data/pg_log/*.log<br> |
| Prometheus Logs | * prometheus_pushprox.out.log * prometheus_pushprox.err.log * prometheus.out.log * prometheus.err.log * redis_exporter.out.log * redis_exporter.err.log * redis.out.log * redis.err.log * redis.log |
<br>/usr/local/filewave/log/<br> |
| FileWave Server Logs | request_errors.log | <br>/usr/local/filewave/log/<br> |
| SQL Logs | sql.log | <br>/usr/local/filewave/log/<br> |
| Update Controller Logs Removed in FileWave 14.10 |
* update_controller_access.log * update_controller.log |
<br>/usr/local/filewave/log/<br> |
| Client Monitor | client-monitor.log | <br>/usr/local/filewave/log/<br> |
| FileWave Log Messages | task_executor.log | <br>/usr/local/filewave/log/<br> |
| Scheduler Log Messages | huey.log | <br>/usr/local/filewave/log<br> |
Additional Logging
All of the above will default to standard log level. There are 3 levels of logging available:
-
10 – Standard Log Level
-
99 – Debug Log Level
-
101 – Trace Log Level
The level of logging may be set as per our guide: