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FileWave Log File Locations

The following lists the locations of log files, as well as some additional files used by FileWave across the FileWave family of products

FileWave Admin

FileWave Admin Logs

Details File Location
FileWave Admin Log

Logs all FileWave Admin Connection Activity		 FileWaveAdmin.log, FileWaveAdmin.log.* macOS

~/Library/Application Support/FileWave/FileWaveAdmin.log

Windows

C:\ProgramData\FileWave\FileWaveAdmin.log
Client Logs

Retrieved Client Logs		 ClientLog_$IP_$Port_$date.log macOS

~/Library/Application Support/FileWave/Client Logs/

Windows

C:\ProgramData\FileWave\Client Logs\
Server Logs

Retrieved Server Logs

FileWave Admin > Server > Get Logfile		 fwxserver_$timestamp.log macOS

~/Library/Application Support/FileWave/Server Logs/

Windows

C:\ProgramData\FileWave\Server Logs\

FileWave Admin Files

Details File Location
FileWave Admin Settings

Settings for the local FileWave Admin App

macOS

  • com.filewave.FileWaveAdmin.plist
  • com.filewave.admin.plist

Windows

  • Registry
 macOS

~/Library/Preferences/

Windows

HKCU\Software\FileWave\FileWave Admin
Exported Views

Views saved from FileWave Admin:

* Views > Export Current View		 Filesets Export ($date).txt macOS

~/Library/Application Support/FileWave/Exports

Windows

C:\ProgramData\FileWave\Exports

FileWave Booster

Booster Logs

Details File Location
Booster Log

Global Booster activity		 fwbooster.log macOS/Linux

/private/var/log/fwbooster.log

Windows

C:\ProgramData\FileWave\FWBooster\fwbooster.log
NATS

NATS Booster Logs

macOS/Linux

  • nats-booster.err.log
  • nats-booster.out.log

Windows

  • nats-booster.log
 macOS/Linux

/private/var/log/

Windows

C:\ProgramData\FileWave\FWBooster\NATS\nats-booster.log
Discovery Log

Only exists when discovery configured and run

macOS/Linux

  • fwdiscovery.log
 macOS/Linux

/private/var/log/fwdiscovery.log

FileWave Client

FileWave Client Logs

Details File Location
Client Logs

Global Client activity		 fwcld.log macOS

/var/log/fwcld.log

Windows

C:\ProgramData\FileWave\FWClient\fwcld.log
Kiosk Logs

Kiosk application activity

Kiosk V1

    FWGUI.log

    kiosk.log

    		 macOS

    ~/Library/Application\ Support/FileWave/FWGUI.log

    Windows

    C:\ProgramData\FileWave\FWGUI.log

    Kiosk V2

      kiosk.log

      macOS

       

      ~/Library/Application\ Support/FileWave/kisok.log

       

      Windows

       

      C:\ProgramData\FileWave\kiosk.log

      Fileset Script Logs

      Logs generated by Fileset scripts macOS

      $Fileset_ID/$script_name_from_fileset.log

      Windows

      $Fileset_ID\$script_name_from_fileset.log macOS

      /var/log/fwcld/

      Windows

      C:\ProgramData\FileWave\log\fwcld\ Custom Field Logs

      Logs generated by Custom Fields

      custom_field_script.$script_type.log
      e.g.

      • custom_field_script.ps1.log
      • custom_field_script.sh.log
      macOS

      /var/log/fwcld/1/

      Windows

      C:\ProgramData\FileWave\log\fwcld\1\ Fileset Blocker Script Logs

      Logs generated by Blocker Scripts

      blocker_script.$script_type.log
      e.g.

      • blocker_script.py.log
      • blocker_script.bat.log
      macOS

      /var/log/fwcld/1/

      Windows

      C:\ProgramData\FileWave\log\fwcld\1\ Installer (PKG / MSI) Logs

      Logs generated from PKG/MSI Filesets $Fileset_ID.log macOS

      /usr/local/etc/FileWaveInstallerLogfiles/

      Windows

      C:\ProgramData\FileWave\FileWaveInstallerLogfiles\

      FileWave Client Files

      Details File Location
      FileWave Client Settings

      Settings for the FileWave Client

      macOS

      • fwcld.plist

      Windows

      • Registry
      		 macOS

      /usr/local/etc/

      Windows

      HKLM\SOFTWARE\Wow6432Node\Filewave\WinClient
      FileWave Client Preferences

      Preference file containing unique client details

      macOS

      • com.filewave.Client.plist

      Windows

      • client.ini
      		 macOS

      /Library/Preferences/

      Windows

      C:\ProgramData\FileWave\
      FileWave Client Certificate

      Unique certificate & key per client
      • client.crt
      • client.key
      		 macOS

      /var/FileWave/

      Windows

      C:\ProgramData\FileWave\FWClient\
      Trust Store

      Store for self-signed certificates      		 *.crt macOS

      /private/var/FileWave/trust_store

      Windows

      C:\ProgramData\FileWave\FWClient\trust_store

      Cells highlighted in blue indicate files that are unique per client. These files should not be included when copying or migrating clients from one machine to another. To de-personalise a device, without removing the FileWave Client, some files would require editing, whilst others would need to be removed. If it was felt this was a requirement, consider contacting support to assist with this process.

      FileWave Imaging Server (IVS)

      IVS Logs

      Details File Location
      Django Imaging Server Logs

      Django logs for requests regarding Serial numbers, names etc. made by netbooted clients      		 filewave_imaging_server*.log /imaging/logs/
      Windows Image Upload Logs

      Captured Windows image uploads      		 fwadmin.log /imaging/logs/fwadmin.log
      Windows Image Upload Logs

      Captured Windows image uploads      		 fwadmin-dlog.log /var/log/fwadmin-dlog.log
      Messages Logs

      Netboot/PXE Queries & Responses,TFTP transfers, NFS Mounts      		 dnsmasq Log

      CentoS

       

      /var/log/messages

       

      Debian

       

      /var/log/syslog
      Apache Imaging Server Logs

      Apache logs for requests regarding Serial numbers, names etc. made by netbooted clients      		 netboot_*.log /imaging/logs/
      Client Imaging Logs

      Client logs - indicating progress of imaging operation of netbooted clients      		 $Serial/$Mac-$Date /imaging/logs/
      FileWave Client Log

      IVS FileWave Client Log      		 fwcld.log /var/log/fwcld.log

      FileWave Server

      FileWave Server Logs

      Details File Location
      Apache Logs

      Server Apache logs
      • access_log, access_log.*
      • error_log, error_log.*
      • forensic_log
      • httpd.pid
      		 /usr/local/filewave/apache/logs/
      Apache Exporter Logs

      Server Apache Exporter Logs
      • apache_exporter.out.log
      • apache_exporter.err.log
      		 /usr/local/filewave/log/
      Alert Manager Logs

      Server Alert Manager logs
      • alertmanager.out.log
      • alertmanager.err.log
      		 /usr/local/filewave/log/
      FileWave Admin Audit Logs

      Audit logs from FileWave Admin      		 audit.log /usr/local/filewave/log/audit.log

      FileWave Admin Audit Logs

      Audit logs from FileWave Admin

      fwaaudit-[date].txt

      		 /private/var/log/FWAdmin Audit/

      FileWave Dotenv file

       

      Environment variable like configs across services.

      		 *.env /usr/local/etc/filewave/.env
      Django Logs

      Server Django logs
      • filewave_django.log, filewave_django.log.*
      • filewave_django_vpp.log
      • filewave_django_classroom.log
      		 /usr/local/filewave/log/
      LDAP Logs

      Logs from LDAP      		 fwldap.log, fwldap.log.* /private/var/log/
      Software Update Logs

      Software Update logs      		 fwsu.log /private/var/log/fwsu.log
      FWX Process Logs

      Various fwx process logs
      • fwxadmin.log
      • fwxother.log
      • fwxserver.log
      		 /private/var/log/
      Model Update Service Log

      model_update_service.log

      		 /usr/local/filewave/log/
      Migration Logs

      Server migration logs      		 fwxserver-migration-* /var/log/fwxserver-migration-*
      Grafana Logs
      • grafana.log
      • grafana.out.log
      		 /usr/local/filewave/log/
      Installer Logs

      Linux installer logs      		 install.log /private/var/log/install.log
      mtail Logs

      Server mtail logs
      • mtail.out.log
      • mtail.err.log
      		 /usr/local/filewave/log/
      NATS Logs

      NATS logs
      • nats-server.out.log
      • nats-server.err.log
      • nats-server-jwt.out.log
      • nats-server-jwt.err.log
      		 /usr/local/filewave/log/
      Web Admin Logs
      • node_exporter.out.log
      • node_exporter.err.log
      • task_executor.log
      		 /usr/local/filewave/log/
      Postgres Exporter Logs
      • postgres_exporter.out.log
      • postgres_exporter.err.log
      		 /usr/local/filewave/log/
      Postgres Database Logs postgresql-$day.log /usr/local/filewave/fwxserver/DB/pg_data/pg_log/*.log
      Prometheus Logs
      • prometheus_pushprox.out.log
      • prometheus_pushprox.err.log
      • prometheus.out.log
      • prometheus.err.log
      • redis_exporter.out.log
      • redis_exporter.err.log
      • redis.out.log
      • redis.err.log
      • redis.log
      		 /usr/local/filewave/log/
      FileWave Server Logs request_errors.log /usr/local/filewave/log/
      SQL Logs sql.log /usr/local/filewave/log/
      Update Controller Logs

      Removed in FileWave 14.10
      • update_controller_access.log
      • update_controller.log
      		 /usr/local/filewave/log/
      Client Monitor client-monitor.log /usr/local/filewave/log/
      FileWave Log Messages task_executor.log /usr/local/filewave/log/
      Scheduler Log Messages huey.log /usr/local/filewave/log/

      Additional Logging

      All of the above will default to standard log level. There are 3 levels of logging available:

      • 10 – Standard Log Level

      • 99 – Debug Log Level

      • 101 – Trace Log Level

      The level of logging may be set as per our guide:

      How to set FileWave Server components to debug mode

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