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FileWave Log File Locations

The following lists the locations of log files, as well as some additional files used by FileWave across the FileWave family of products

FileWave Admin

FileWave Admin Logs

Details File Location
FileWave Admin Log

Logs all FileWave Admin Connection Activity		 FileWaveAdmin.log, FileWaveAdmin.log.* macOS

~/Library/Application Support/FileWave/FileWaveAdmin.log

Windows

C:\ProgramData\FileWave\FileWaveAdmin.log
Client Logs

Retrieved Client Logs		 ClientLog_$IP_$Port_$date.log macOS

~/Library/Application Support/FileWave/Client Logs/

Windows

C:\ProgramData\FileWave\Client Logs\
Server Logs

Retrieved Server Logs

FileWave Admin > Server > Get Logfile		 fwxserver_$timestamp.log macOS

~/Library/Application Support/FileWave/Server Logs/

Windows

C:\ProgramData\FileWave\Server Logs\

FileWave Admin Files

Details File Location
FileWave Admin Settings

Settings for the local FileWave Admin App

macOS

  • com.filewave.FileWaveAdmin.plist
  • com.filewave.admin.plist

Windows

  • Registry
 macOS

~/Library/Preferences/

Windows

HKCU\Software\FileWave\FileWave Admin
Exported Views

Views saved from FileWave Admin:

* Views > Export Current View		 Filesets Export ($date).txt macOS

~/Library/Application Support/FileWave/Exports

Windows

C:\ProgramData\FileWave\Exports

FileWave Booster

Booster Logs

Details File Location
Booster Log

Global Booster activity		 fwbooster.log macOS/Linux

/private/var/log/fwbooster.log

Windows

C:\ProgramData\FileWave\FWBooster\fwbooster.log
NATS

NATS Booster Logs

macOS/Linux

  • nats-booster.err.log
  • nats-booster.out.log

Windows

  • nats-booster.log
 macOS/Linux

/private/var/log/

Windows

C:\ProgramData\FileWave\FWBooster\NATS\nats-booster.log
Discovery Log

Only exists when discovery configured and run

macOS/Linux

  • fwdiscovery.log
 macOS/Linux

/private/var/log/fwdiscovery.log

NGINX

 

Only for Boosters connecting to Hosted FW Servers

macOS/Windows/Linux

    fwbooster_nginx_access.log

    fwbooster_nginx_error.log

    macOS/Linux

     

    /private/var/log/

     

    Windows

     

    C:\FWBooster\Data Folder\

    FileWave Client

    FileWave Client Logs

    Details File Location
    Client Logs

    Global Client activity    		 fwcld.log macOS

    /var/log/fwcld.log

    Windows

    C:\ProgramData\FileWave\FWClient\fwcld.log
    Kiosk Logs

    Kiosk application activity

    Kiosk V1

    • FWGUI.log
    		 macOS

    ~/Library/Application\ Support/FileWave/FWGUI.log

    Windows

    C:\ProgramData\FileWave\FWGUI.log

    Kiosk V2

    • kiosk.log

    macOS

     

    ~/Library/Application\ Support/FileWave/kiosk.log

     

    Windows

     

    C:\ProgramData\FileWave\kiosk.log
    Fileset Script Logs

    Logs generated by Fileset scripts    		 macOS

    $Fileset_ID/$script_name_from_fileset.log

    Windows

    $Fileset_ID\$script_name_from_fileset.log    		 macOS

    /var/log/fwcld/

    Windows

    C:\ProgramData\FileWave\log\fwcld\
    Custom Field Logs

    Logs generated by Custom Fields

    custom_field_script.$script_type.log
    e.g.

    • custom_field_script.ps1.log
    • custom_field_script.sh.log
    		 macOS

    /var/log/fwcld/1/

    Windows

    C:\ProgramData\FileWave\log\fwcld\1\
    Fileset Blocker Script Logs

    Logs generated by Blocker Scripts

    blocker_script.$script_type.log
    e.g.

    • blocker_script.py.log
    • blocker_script.bat.log
    		 macOS

    /var/log/fwcld/1/

    Windows

    C:\ProgramData\FileWave\log\fwcld\1\
    Installer (PKG / MSI) Logs

    Logs generated from PKG/MSI Filesets    		 $Fileset_ID.log macOS

    /usr/local/etc/FileWaveInstallerLogfiles/

    Windows

    C:\ProgramData\FileWave\FileWaveInstallerLogfiles\

    FileWave Client Files

    Details File Location
    FileWave Client Settings

    Settings for the FileWave Client

    macOS

    • fwcld.plist

    Windows

    • Registry
    		 macOS

    /usr/local/etc/

    Windows

    HKLM\SOFTWARE\Wow6432Node\Filewave\WinClient
    FileWave Client Preferences

    Preference file containing unique client details

    macOS

    • com.filewave.Client.plist

    Windows

    • client.ini
    		 macOS

    /Library/Preferences/

    Windows

    C:\ProgramData\FileWave\
    FileWave Client Certificate

    Unique certificate & key per client
    • client.crt
    • client.key
    		 macOS

    /var/FileWave/

    Windows

    C:\ProgramData\FileWave\FWClient\
    Trust Store

    Store for self-signed certificates    		 *.crt macOS

    /private/var/FileWave/trust_store

    Windows

    C:\ProgramData\FileWave\FWClient\trust_store

    Cells highlighted in blue indicate files that are unique per client. These files should not be included when copying or migrating clients from one machine to another. To de-personalise a device, without removing the FileWave Client, some files would require editing, whilst others would need to be removed. If it was felt this was a requirement, consider contacting support to assist with this process.

    FileWave Imaging Server (IVS)

    IVS Logs

    Details File Location
    Django Imaging Server Logs

    Django logs for requests regarding Serial numbers, names etc. made by netbooted clients    		 filewave_imaging_server*.log /imaging/logs/
    Windows Image Upload Logs

    Captured Windows image uploads    		 fwadmin.log /imaging/logs/fwadmin.log
    Windows Image Upload Logs

    Captured Windows image uploads    		 fwadmin-dlog.log /var/log/fwadmin-dlog.log
    Messages Logs

    Netboot/PXE Queries & Responses,TFTP transfers, NFS Mounts    		 dnsmasq Log

    CentoS

     

    /var/log/messages

     

    Debian

     

    /var/log/syslog
    Apache Imaging Server Logs

    Apache logs for requests regarding Serial numbers, names etc. made by netbooted clients    		 netboot_*.log /imaging/logs/
    Client Imaging Logs

    Client logs - indicating progress of imaging operation of netbooted clients    		 $Serial/$Mac-$Date /imaging/logs/
    FileWave Client Log

    IVS FileWave Client Log    		 fwcld.log /var/log/fwcld.log

    FileWave Server

    FileWave Server Logs

    Details File Location
    Apache Logs

    Server Apache logs
    • access_log, access_log.*
    • error_log, error_log.*
    • forensic_log
    • httpd.pid
    		 /usr/local/filewave/apache/logs/
    Apache Exporter Logs

    Server Apache Exporter Logs
    • apache_exporter.out.log
    • apache_exporter.err.log
    		 /usr/local/filewave/log/
    Alert Manager Logs

    Server Alert Manager logs
    • alertmanager.out.log
    • alertmanager.err.log
    		 /usr/local/filewave/log/
    FileWave Admin Audit Logs

    Audit logs from FileWave Admin    		 audit.log /usr/local/filewave/log/audit.log

    FileWave Admin Audit Logs

    Audit logs from FileWave Admin

    fwaaudit-[date].txt

    		 /private/var/log/FWAdmin Audit/

    FileWave Dotenv file

     

    Environment variable like configs across services.

    		 *.env /usr/local/etc/filewave/.env
    Django Logs

    Server Django logs
    • filewave_django.log, filewave_django.log.*
    • filewave_django_vpp.log
    • filewave_django_classroom.log
    		 /usr/local/filewave/log/
    LDAP Logs

    Logs from LDAP    		 fwldap.log, fwldap.log.* /private/var/log/
    Software Update Logs

    Software Update logs    		 fwsu.log /private/var/log/fwsu.log
    FWX Process Logs

    Various fwx process logs
    • fwxadmin.log
    • fwxother.log
    • fwxserver.log
    		 /private/var/log/
    Model Update Service Log

    model_update_service.log

    		 /usr/local/filewave/log/
    Migration Logs

    Server migration logs    		 fwxserver-migration-* /var/log/fwxserver-migration-*
    Grafana Logs
    • grafana.log
    • grafana.out.log
    		 /usr/local/filewave/log/
    Installer Logs

    Linux installer logs    		 install.log /private/var/log/install.log
    mtail Logs

    Server mtail logs
    • mtail.out.log
    • mtail.err.log
    		 /usr/local/filewave/log/
    NATS Logs

    NATS logs
    • nats-server.out.log
    • nats-server.err.log
    • nats-server-jwt.out.log
    • nats-server-jwt.err.log
    		 /usr/local/filewave/log/
    Web Admin Logs
    • node_exporter.out.log
    • node_exporter.err.log
    • task_executor.log
    		 /usr/local/filewave/log/
    Postgres Exporter Logs
    • postgres_exporter.out.log
    • postgres_exporter.err.log
    		 /usr/local/filewave/log/
    Postgres Database Logs postgresql-$day.log /usr/local/filewave/fwxserver/DB/pg_data/pg_log/*.log
    Prometheus Logs
    • prometheus_pushprox.out.log
    • prometheus_pushprox.err.log
    • prometheus.out.log
    • prometheus.err.log
    • redis_exporter.out.log
    • redis_exporter.err.log
    • redis.out.log
    • redis.err.log
    • redis.log
    		 /usr/local/filewave/log/
    FileWave Server Logs request_errors.log /usr/local/filewave/log/
    SQL Logs sql.log /usr/local/filewave/log/
    Update Controller Logs

    Removed in FileWave 14.10
    • update_controller_access.log
    • update_controller.log
    		 /usr/local/filewave/log/
    Client Monitor client-monitor.log /usr/local/filewave/log/
    FileWave Log Messages task_executor.log /usr/local/filewave/log/
    Scheduler Log Messages huey.log /usr/local/filewave/log/

    Additional Logging

    All of the above will default to standard log level. There are 3 levels of logging available:

    • 10 – Standard Log Level

    • 99 – Debug Log Level

    • 101 – Trace Log Level

    The level of logging may be set as per our guide:

    How to set FileWave Server components to debug mode

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