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Force Notifications on macOS for FileWave Kiosk

What

HereTo weensure wantthat notifications from the FileWave Kiosk and End User Notifications are consistently displayed on macOS devices, administrators can deploy an Apple Profile that forces notifications for the com.filewave.kiosk2 application. This profile enforces the display of notifications and prevents end users from disabling them, ensuring important messages and alerts are always visible to explain the purpose of this content...i.e. what does this function do?users.

When/Why

Now

When to Use

  • Critical Communications: When you need to guarantee that weessential knownotifications, whatsuch thisas functionsecurity alerts or mandatory updates, reach all macOS users without the risk of being muted or disabled.
  • User Compliance: In environments where user interaction with notifications is usedcrucial for,for when/whycompliance wouldor weoperational usereasons.
  • it?

  • Standardizing User Experience: To provide a consistent notification experience across all macOS devices in your organization.

Why Use This Feature

  • Ensure Visibility: By forcing notifications, you eliminate the possibility of users missing important information due to disabled notifications.
  • Prevent User Modification: Users will not have the ability to disable or modify notification settings for the FileWave Kiosk app, maintaining administrative control.
  • Improve Compliance: Helps in meeting organizational policies that require certain notifications to be acknowledged by users.
  • Enhance Support Efficiency: Reduces support tickets related to users not receiving critical notifications.

How

In FileWave Central or Anywhere you can create the profile. The images that follow are from Anywhere, but the process is the same in Central. 

  • Payloads → Create Configuration → Create Apple Profile

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  • Search “Notifications”:

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      • Set up behavior for the notifications:

    Bundle Identifier for Kiosk app: com.filewave.kiosk2


image.png

  • Deploy profile to desired device(s).

Device Behavior

  • DeviceDirectly behavior:examining a macOS device will look as follows:

    image.png

Digging Deeper

Want to provide more detail or other examples? Want to wax poetic? Do that here, and keep the top of these documents crisp and clean.