Wipe Device for macOS
What
To wipe a macOS device you can right-click on a device and pickUse Wipe Device... asto shown.send Before macOS 12,Apple's Erase Device MDM command wouldto obliteratea themanaged system,Mac. meaning that critical files and data would be removed and the system would then be inoperative.
When/Why
InOn macOS 12 and later, thissupported commandApple usessilicon and T2 Macs use Erase All Content and Settings (EACS) onwhen Macpreflight computerschecks withpass. the Apple M1 chip or the Apple T2 Security Chip. On those devices, ifIf EACS can’tcannot run, the deviceMac canfollows usethe selected obliteration (fallback behavior.
When/Why
Use this command when a managed Mac needs to be erased for redeployment, recovery, or retirement. Older Macs and macOS 11.x behavior)behavior use obliteration, which removes critical files and data and leaves the Mac needing a reinstall or recovery workflow.
How
It is important to recordRecord the Find myMy Mac PIN asbefore sending a Wipe or Lock command. FileWave does not record this is not recorded anywherePIN in the FileWavelogs, logs.and Thisyou ismay alsoneed trueit for the Lock command for macOS systems as well.recovery.
Upon receiving this command, the device performs preflight checks to determine if the device is in a state that allows EACS.
It is then possible to configure howChoose the device's obliteration fallback behavior:behavior before sending the command:
Do Not Obliterate:
- If EACS preflight fails, the device responds to the server with an Error status and doesn’t attempt to erase itself.
- If EACS preflight succeeds but EACS fails, then the device doesn’t attempt to erase itself.
Obliterate With Warning
- If EACS preflight fails, the device responds with an Acknowledged status and then attempts to erase itself.
- If EACS preflight succeeds but EACS fails, then the device attempts to erase itself.
Default
- If EACS preflight fails, the device responds to the server with an Error status and then attempts to erase itself.
- If EACS preflight succeeds but EACS fails, then the device attempts to erase itself.
InThe FileWaveRemote 14.7,Wipe itdialog islets possibleyou to definechoose this behavior whenbefore Remotesending Wipingthe a device:command:
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