Skip to main content

TeamViewer Functional Overview

WhatTeamViewer capabilities by platform

FileWave's TeamViewer includesintegration manyprovides differentremote-support functionsfeatures thatacross makeseveral itmanaged superior to our earlier toolset (Observe Client) which was limited to Macplatforms and Windowsreplaces the older Observe Client workflow. Exact capabilities depend on the TeamViewer app, operating-system version, permissions, and waslicense. screenUse controlthe only.matrix as Thea functionsworkflow inoverview, TeamViewerthen varycheck byTeamViewer's current supported operating systemsystems andbefore are quite extensive.  The following is a high-level overview of functionality per platform:deployment.

Functional Overviewoverview

Feature Windows macOS Android iOS/iPadOS Chrome OS
Screen View Yes Yes Yes Yes Yes
Screen Control Yes Yes Yes No No*
Unattended Access Yes** Yes** No No No
Video Yes Yes No No No
Audio Yes Yes No Yes No
Text Chat Yes Yes Yes Yes Yes
Whiteboard Yes Yes No No No
File Transfer Yes Yes Yes Yes No

*TeamViewer QS Add-On supports Screenscreen Control,sharing buton TeamViewer doesChromeOS, not officiallyremote control. Do not design a support Remoteworkflow Controlaround ofunofficial Chromecontrol OS devices.  We have seen the use of the add-on work in some instances, but has not been reliable.behavior.

**Unattended Accessaccess on Windows and macOS requires FileWaveTeamViewer 14.7+Host to be installed and configured, along with the operating-system permissions and policies required for remote control.