TeamViewer Functional Overview
TeamViewer capabilities by platform
FileWave's TeamViewer integration provides remote-support features across several managed platforms and replaces the older Observe Client workflow. Exact capabilities depend on the TeamViewer app, operating-system version, permissions, and license. Use the matrix as a workflow overview, then check TeamViewer's current supported operating systems before deployment.
Functional overview
| Feature | Windows | macOS | Android | iOS/iPadOS | Chrome OS |
| Screen View | Yes | Yes | Yes | Yes | Yes |
| Screen Control | Yes | Yes | Yes | No | No* |
| Unattended Access | Yes** | Yes** | No | No | No |
| Video | Yes | Yes | No | No | No |
| Audio | Yes | Yes | No | Yes | No |
| Text Chat | Yes | Yes | Yes | Yes | Yes |
| Whiteboard | Yes | Yes | No | No | No |
| File Transfer | Yes | Yes | Yes | Yes | No |
*TeamViewer supports screen sharing on ChromeOS, not remote control. Do not design a support workflow around unofficial control behavior.
**Unattended access on Windows and macOS requires TeamViewer Host to be installed and configured, along with the operating-system permissions and policies required for remote control.
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