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TeamViewer Functional Overview

TeamViewer capabilities by platform

FileWave's TeamViewer integration provides remote-support features across several managed platforms and replaces the older Observe Client workflow. Exact capabilities depend on the TeamViewer app, operating-system version, permissions, and license. Use the matrix as a workflow overview, then check TeamViewer's current supported operating systems before deployment.

Functional overview

Feature Windows macOS Android iOS/iPadOS Chrome OS
Screen View Yes Yes Yes Yes Yes
Screen Control Yes Yes Yes No No*
Unattended Access Yes** Yes** No No No
Video Yes Yes No No No
Audio Yes Yes No Yes No
Text Chat Yes Yes Yes Yes Yes
Whiteboard Yes Yes No No No
File Transfer Yes Yes Yes Yes No

*TeamViewer supports screen sharing on ChromeOS, not remote control. Do not design a support workflow around unofficial control behavior.

**Unattended access on Windows and macOS requires TeamViewer Host to be installed and configured, along with the operating-system permissions and policies required for remote control.