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TeamViewer: macOS Client Setup

This article assumes the server and client are both on FileWave Version 14.7+

What

FileWave's TeamViewer integration requires endpoint prerequisites on each supported platform.  The Majoritymajority of these have been left untouched, but may be altered, allowing slightly more work (if desired) but much greater control.

When/Why

TeamViewer is used to remotely control your clients, providing access to a device for troubleshooting or assisting a user. TeamViewer for macOS differs from other OSs since it requires a few privacy permissions before allowing TeamViewer to be installed.

How

Prerequisites for macOS client devices must be met for TeamViewer to work seamlessly:

The below describes installingthe process for deploying and configuring the TeamViewer Host application. The full TeamViewer application is only necessary for computers that need to remote into other computers. The Host application is only allowed to accept connections and not initiate them;them, and is highly recommended.recommended for client deployment.

(During*The anTeamViewer attemptFull Client application is only necessary for computers that need to promptremotely a device for control, users will be promptedconnect to eitherother installcomputers. orYou launchcan a local copy of TeamViewer.  Onlydownload the TeamViewer Host version can be launched if pre-installed.)

FileWaveFull Client (14.7+)

Remember to always use the client updater Fileset to update FileWave clients.  Do NOT push the FileWave client PKG to upgrade macOS clients.

The most recent FileWave client is always included on the FileWave download pages:here: Downloadshttps://www.teamviewer.com/en-us/download/portal/ 

TCC Profile for TeamViewer Host - Accessibility, Notifications, Screen Recording, and Full Admin Access

Screen Recording is a privacy setting that can not be allowed by anyone other than a local user.  Standard Users do not have permissions to allow Screen Recording by default.  In the current Profile, the option to allow a non-Admin to enableaccept Screen Sharing is enabled.  

This option is notavailable availablestarting in macOS Big Sur (11). If you have clients running thisolder version,versions, please deploy the Legacy profile.

Privacy Settings Profiles

Permissions to allow TeamViewer access rights.

TCC Profile for TeamViewer Host (current):

TCC Profile for TeamViewer Host (Legacy, before macOS Big Sur):

Screenshot 2025-10-07 at 4.57.41 PM.png

Screenshot 2025-10-07 at 4.57.48 PM.png

TeamViewer Host Fileset

The included FilesetsFileset are examples that utiliseutilizes' a settings filefile, set to install the software silently. This Fileset is current at the time of this article's publishing date.

Choose an embeddedCurrent TeamViewer Fileset: 

Note: if more than one of the below is shown, only one is required, but an older version might be offered.

 

macOS TeamViewer Host Install v15.70.4.fileset.zip

The latest version of the application can be downloaded from TeamViewer directly, however, the public downloadable DMG has an application that installs the software and does not allow for the configuration presented at the time of installation; upgrades should occur automatically as indicated below

Fileset Contents:

image.png


The choices.xml file is configured to instalinstall the .pkg silently.  

Requirement Script:

Where the software is already installed and services are active, Privacyprivacy Settingssettings Profiles installedpayloads subsequently require the service of that software to be restarted.restarted Thisafter installation.  The attached Fileset example includes a Requirement Script that checks for profile installation before activating TeamViewer, preventing the need to restart the TeamViewer Host service.

The 'check_tv_profile.sh' script is designed to recognise one of the two provided Profiles and, once installed, allow activation of the Fileset.  If Profiles with a different Profile ID are used instead of those supplied, the script settings will require alteration.

  • Double click the Fileset
  • Select the 'check_tv_profile.sh' (located in a numbered subfolder in /var/scripts/)
  • Choose Get Info > Executable view

The Launch Arguments show the two possible Payload IDs.IDs, one for the current Profile, and one for the legacy profile. No changes are needed if you're only using one Profile .  Add in the correct Fileset Profile ID if not using the provided ones.

image.png

The two profiles may be uploaded simultaneously. The Fileset Requirement Script is able to identify either profile.

Activation Script:

The script in this case is installing the PKG.  Note the script allows the specifying of the 'choices.xml' file when ran.

#!/bin/zsh
installer -applyChoiceChangesXML /usr/local/etc/TeamViewer/choices.xml -pkg "/usr/local/etc/TeamViewer/Install TeamViewerHost.pkg" -target /
exit 0
Postflight

This script provides examples of configuring the TeamViewer Host.  Three settings are configured, which may be removed/not changed by selecting the Postflight Script, and deleting the file from the Fileset:

Preferences_Script.png

Possible Values:

Setting Value Outcome
Security_Adminrights 0 Any user may change settings
1 (Recommended) Only administrators may change settings
Security_PasswordStrength
 3 (Recommended) No password - Will not allow other devices outside of the FileWave API to connect
2 10 Character Password
1 6 Character Password
0 8 Character Password
Always_Online
 0 False: TeamViewer will not start again if it's forced to close
1 (Recommended) True: TeamViewer will start again if it's forced to close

Setting No Password for password strength,strength prevents anything other than FileWave from connecting to devices through TeamViewer Host.

Triggering a reinstall Fileset should set the above settings to match those in the Fileset.

Post-Uninstallation Script:

The 'mac_teamviewer_uninstaller.sh' script uninstalls TeamViewer if an association or deployment no longer exists.

Updates

The software should auto update to latest version.  If you would like the latest installer, you can download it from https://go.filewave.com/tvhost. If you're' on a macOS system, the PKG will download. If you're on Windows, the EXE will download. 

Don't forget to upgrade the full TeamViewer version on the Admin device.

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