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4 total results found

Minimum OS version for enrolling Apple devices via ADE

Apple School & Business Manager Automated Device Enrollment (ADE)

What MDM servers have the ability to enforce a minimum operating system version on enrolling devices when using Automated Device Enrollment (ADE).  This feature was added in FileWave version 15.1.0 for macOS 14.0 Sonoma and iOS/iPadOS 17.0. Apple does not sup...

FileWave Version
15.1.x
macOS
iOS
iPadOS
ADE

Add or Renewing your ADE (DEP) Account Token

Apple School & Business Manager Automated Device Enrollment (ADE)

Description DEP is the optimal way to enroll your Apple devices. DEP enrollment is required for countless features and management tools. Once added, you will need to renew your DEP token every year. If you're renewing your token, it's not necessary to re-upl...

ADE
DEP

Return to Service feature for iOS/iPadOS

iOS / iPadOS

What Even though devices can be erased remotely, getting them back into service is a manual process, as it requires someone to physically touch them and take them through Setup Assistant. Apple is removing the additional manual step with the introduction of R...

FileWave Version
15.1.x
iOS
iPadOS
ADE
FileWave Version
15.2.x

Apple MDM Missing Enrolment Profile

FileWave Client Troubleshooting

What At times, MDM may appear slow or even worse, the MDM Enrolment Profile no longer seems to be apparent, preventing MDM management until re-enrolled.  Why Apple observed that osquery can cause such issues, depending upon configuration. osquery is a tool...

macOS
ADE