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ADE Troubleshooting
Apple Automated Device Enrollment (ADE), formerly known as DEP, lets organizations assign iPhone, iPad, Mac, and Apple TV devices to an MDM server before users start Setup Assistant. Use this page to confirm the expected ADE path and isolate common enrollment ...
Self-Service Kiosk Overview
FileWave Kiosk lets users install approved apps and content themselves while admins keep control of assignments, categories, and licensing. Standard Assignment With a Standard Assignment, the Fileset content installs automatically without user interaction. Kio...
eSIM Management for Apple devices
Some Apple devices use cellular service through an eSIM instead of a physical SIM card. Appleās eSIM support article is here: https://support.apple.com/en-us/HT209044 FileWave and Apple offer options to manage these eSIM devices. Restrict access to eSIM settin...
Apple App Store and Automatic Updates
FileWave can request updates for managed App Store apps when a newer version is available. For admins, this usually shows up as an app that keeps reinstalling or updating after device check-in, even when the assignment has not changed. How does FileWave detect...
Deploying iOS Applications to macOS Devices Using FileWave
What FileWave can associate iOS app Filesets with compatible macOS devices. If Apple allows the app to run on Mac and your organization has available licenses in Apple School Manager or Apple Business Manager, FileWave can install that app on eligible macOS de...