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1. Installation and Setup

Evaluation Guide

Please follow this "Installation and Setup" guide step by step to determine how FileWave will fit into your existing environment.

2. Platform Integrations

Evaluation Guide

Please review all steps in the sections that correspond with each device type you would like to manage in FileWave.

3. Client Enrollment

Evaluation Guide

Please follow each section that corresponds with the device types you want to enroll in FileWave. You will notice that some device types, such as iOS and macOS, contain new information, while Windows and Chromebooks redirect to a previous section.

4. Fileset Creation and Deployment

Evaluation Guide

Please review the sub-sections in this "Fileset Creation and Deployment" guide for your managed OS platforms. Once you have you have at least one Fileset created, please review the guide on how to Associate your Filesets.

5. Inventory Reporting

Evaluation Guide

Please follow the steps outlined in this section to learn more about FileWave's robust Inventory Reporting capabilities.

TeamViewer Pre-Requisites

TeamViewer

TeamViewer: Creating a new session

TeamViewer

Booster Setup

Boosters

Everything you need to set up your Booster Environment

Booster Auto-Upgrade

Boosters

What This feature will offer FileWave administrators (14.4+) a centralized way to upgrade all their boosters from within FileWave. When/Why Having to ssh or remote control to every booster to download and run the booster upgrade takes too much time. Start...

Troubleshooting

Boosters

Archived FileWave Versions (Unsupported)

Downloads

FileWave downloads that are kept for troubleshooting but are not supported.

Troubleshooting

FileWave Client

1.0 Dashboard Basics

Dashboard (Grafana)

In this section, we'll take a look at basic access to the FileWave dashboard and give information on it's various built-in components. If you intend to use this dashboard, but you are new to it, then this is the place to start.

2.0 Custom Dashboards for Beginners

Dashboard (Grafana)

Once you get the hang of the elements that are provided for you automatically, you may want to take the next step and start creating custom dashboards of your own. FileWave supplied dashboards will only take you just so far. As soon as you want to know spe...

3.0 Advanced Dashboard Primer

Dashboard (Grafana)

Aren't you an intrepid explorer! Look at you jumping right to the advanced section! Well, we are glad you are here. In this section we'll be looking at how you can create much more complex dashboard content. As soon as you want to go beyond supplied pane...

4.0 Dashboard Alerts

Dashboard (Grafana)

With the Custom Dashboards configured you can now choose to configure email alerts based upon conditions met. Alerts are only available for Visualisations of type Graph. Custom Dashboards provide live information, but for some you will want to receive notif...

Troubleshooting

Dashboard (Grafana)

Troubleshooting

Filesets / Payloads

Troubleshooting

Identity Provider (IdP) Integration

Settings

FileWave Central / Anywhere