Troubleshooting
Apple MDM Missing Enrolment Profile
What At times, MDM may appear slow or even worse, the MDM Enrolment Profile no longer seems to b...
Clearing FileWave Client Certs
In some situations, you may want to explicitly make the server clear and revoke a client certif...
FileWave Client notification for zsh running in the background
What When I upgraded my FileWave Client to 15.3.0 or newer I saw a popup saying "zsh is now runn...
FileWave Client Rename Behavior
Renaming a desktop client in the admin console will now change the Client Name inventory field to...
FileWave Client Status Check: How to ask the client what it is doing on macOS and Windows
What The FileWave client, available for both macOS and Windows, allows administrators to verify ...
FileWave Windows Network Sweeper
What Occasionally FileWave clients (Windows devices) can have an issue that prevents them from c...
PSExec as a Helper in Troubleshooting
What The PS Tools from Microsoft (from SysInternals) are a terrifically powerful tool to help y...
Using PsExec to Remotely Restart the FileWaveWinClient Service
What Using PsExec to remotely restart the "FileWaveWinClient" Windows service allows you to remo...
Understanding and Resolving Proxy Communication Issues in FileWave
What This article addresses the common communication issues encountered with FileWave, especiall...
Using PowerShell to Remotely Check the Windows FileWave Client Status
What The FileWave Client on Windows is like any other software service...the service can be impa...
When does the inventory client run scans?
Inventory The FileWave Client runs an inventory scan at startup, every time you execute a verify...
Troubleshooting Deployment Issues with the FileWave Upgrade Fileset
If you’re experiencing issues deploying the Upgrade Fileset to devices, the resolution steps depe...