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Backup Procedures for FileWave Hosted Servers

What

This article detailsexplains thewhat backupFileWave proceduresbacks up for Hosted FileWave Servers, how often those backups run, and policieswhen fora FileWaverestore Hostedrequest Servers.usually Understanding how and what data is backed up is essential for effectively managing and safeguarding your organization's devices and information.applies.

When/Why

BackupsFileWave are automatically performedperforms daily backups for allHosted FileWave HostedServers Servers.and Thisretains routinethose is crucialbackups for disaster30 recovery,days. maintainingThese backups support recovery from hosted-server data integrity,loss, database or file corruption, and ensuringsimilar minimal downtime in unexpected data loss situations. The retention period for these backups is 30 days, ensuring a sufficient window forserver-side recovery if needed.scenarios.

How

Backups are executedrun daily and are stored securely in highly available AWS S3 buckets. The followingbackup pathsset areincludes includedFileWave inserver thedata, backups,configuration, ensuringcertificates, comprehensive coverage of both configurationlogs, and operationalrelated data:service paths, including:

  • /usr/local/filewave/fwxserver/DB
  • /private/var/log
  • /usr/local/filewave/fwxserver/Data Folder
  • /usr/local/filewave/instrumentation_data
  • /usr/local/filewave/apache/conf
  • /usr/local/filewave/apache/logs
  • /usr/local/filewave/apache/passwd
  • /usr/local/filewave/django/filewave
  • /usr/local/filewave/conf
  • /usr/local/filewave/certs
  • /usr/local/filewave/fwcld
  • /usr/local/filewave/ipa
  • /usr/local/filewave/log
  • /usr/local/filewave/media
  • /usr/local/filewave/tmp
  • /var/log
  • /usr/local/filewave/scripts
  • /usr/local/etc
  • /tmp
  • /usr/local/filewave/nats
  • /install/docker-entrypoint.sh
  • /usr/local/filewave/tls
  • /etc/filewave_init
  • /etc/filewave_setup

ItHosted iscustomers importantdo tonot note that while FileWave ensures the security and availability of backups,have direct access to these backupsbackup byfiles. customersIf a hosted restore is notneeded, provided.contact GoingFileWave toTechnical aSupport. backupRestore wouldrequests are generally behandled basedfor on scenariossituations such as database orcorruption, file corruptioncorruption, or thehosted-infrastructure lossrecovery of an AWS datacenter due toafter a disaster.major service incident.

Digging Deeper

BackupsSelf-managed FileWave Servers use the separate backup and restore process linked above. Hosted FileWave customers should work through FileWave Technical Support because hosted-server backup storage and restore operations are amanaged criticalby aspect of data management and recovery strategies. They ensure that in the event of data loss, corruption, or disaster, operations can be restored with minimal impact. FileWave's Hosted Server backups are designed to provide a robust and secure safety net for your organization's device management infrastructure.FileWave.

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