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111 total results found

FileWave Kiosk for macOS and Windows overview (15.3+)

Kiosk

This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...

FileWave Version
15.3.x
FileWave
Kiosk

FileWave Client notification for zsh running in the background

FileWave Client Troubleshooting

What When I upgraded my FileWave Client to 15.3.0 or newer I saw a popup saying "zsh is now running in the background".  When/Why This happens once when first going to version 15.3.0 or higher of the client on macOS. There is nothing to do. This popup is be...

FileWave Version
15.3.x
FileWave
Client
macOS

Android device management pre-EMM - EOL

End of Life Statements

What This is a notice that as of FileWave v14.9.0 that Android device management pre-EMM (aka APK delivery) is deprecated. When/Why Android EMM is the replacement for the much older method of managing Android devices. This change should not affect you if yo...

FileWave Version
15.2.x
FileWave Version
14.9.x
EOL

FileWave Version 15.1.0 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endp...

FileWave Version
15.1.x

Checking what version of iOS/iPadOS App Portal is being pushed out (15.3+)

Kiosk Troubleshooting

What How do I know what version of App Portal (Kiosk) is being pushed out to iOS/iPadOS devices? When/Why After a FileWave upgrade, there likely will be a new version of the iOS/iPadsOS IPA pushed out through the automatic upgrade process. Because this proc...

FileWave Version
15.3.x
FileWave
Kiosk
iOS
iPadOS

Kiosk should show only Kiosk associated Apps (15.3+)

Kiosk

What Before FileWave 15.3, apps that are directly deployed to the device and have the “Allow removal” option checked are shown in Kiosk. If the user decides to remove them from their device, that app is shown in Kiosk—in case the user changes their mind and w...

FileWave Version
15.3.x
FileWave
Kiosk

Resolving SSL and Manifest Validation Errors with FileWave Kiosk Installation (15.3+)

Kiosk Troubleshooting

What This article addresses an issue encountered during the installation of the new FileWave Kiosk v.15.3.1 on macOS and Windows devices. Users may encounter SSL errors and manifest validation failures that prevent the Kiosk from installing correctly. When/W...

FileWave
Kiosk
FileWave Version
15.3.x

App Portal / Kiosk v2 transition (15.3+)

Kiosk

Evolution of App Portal for iOS/iPadOS: Transition from Technical Preview to Official Release In our commitment to continuous improvement and user-centric development, we are excited to announce a significant milestone in the journey of App Portal for iOS/iPa...

FileWave
Kiosk
FileWave Version
15.3.x

Removing pre-15.3 Kiosk Customizations (macOS/Windows)

Kiosk Troubleshooting

Prior to FileWave 15.3 you had a method of customizing the Kiosk that is not used in 15.3 and beyond. Some of the customizations will be ignored with 15.3, but there are things you'll want to potentially remove and you may want to stop pushing out customizatio...

FileWave Version
15.3.x
FileWave
Kiosk

Kiosk with macOS in a VM: Enabling Metal support

Kiosk Troubleshooting

Description The new Kiosk requires 'Metal' support.  VMware does not support metal by default.  It is possible to add support, however the details provided are Beta and not only may the VM become unstable, but the host may also Kernel Panic. Use cautiously ...

FileWave Version
15.3.x
FileWave
Kiosk

FileWave Kiosk for iOS/iPadOS overview (15.3+)

Kiosk

What The Self-Service Kiosk is how you can offer an easy way for your users to install approved software without the need for IT to specifically assign it to a iPad or iPhone. Instead, you can assign a collection of approved applications to your devices, and ...

FileWave Version
15.3.x
iOS
iPadOS
FileWave
Kiosk

White Labeling the Chromebook Extension

White Labeling FileWave Components

What It was previously possible to customize the user-visible information for the FileWave Inventory Extension. It was possible to customize icons, name and description. This involved: Download chromebook-whiteboxing.zip and modify the data inside (adding ...

EOL
ChromeOS
FileWave Version
15.4.x

Powerwash / Wipe Users on ChromeOS (15.3+)

ChromeOS

What Powerwash and Wipe Users are features on ChromeOS that allow users to reset their Chromebook to its original state, effectively erasing all user data and returning the device to its factory settings. These features are particularly useful for managing de...

ChromeOS
FileWave Version
15.3.x
FileWave Version
15.4.x

Reboot for ChromeOS (15.3+)

ChromeOS

What For an MDM (Mobile Device Management) administrator managing ChromeOS devices, the ability to remotely send a reboot command is a powerful tool for device maintenance and troubleshooting. This command ensures that devices are running smoothly, updates ar...

FileWave Version
15.3.x
FileWave Version
15.4.x
ChromeOS

Open Source Software included in FW v15.4.0

Downloads Open Source Software used in FileWave

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

FileWave Version
15.4.x
OSS

Update your apps to the latest Firebase Cloud Messaging APIs and SDKs

Google General Info

What On December 5th, 2023, you may have received an email that begins as follows.... We’re writing to remind you that starting June 20, 2024 the legacy Firebase Cloud Messaging (FCM) APIs will be discontinued. What do you need to know? On June 20, 2024,...

EOL
FileWave Version
15.4.x
FileWave Version
15.3.x
ChromeOS

Finding packages in the WinGet Repository

Microsoft Windows Package Manager (WinGet)

What WinGet is a command line tool to manage applications on the Windows platform. Note that FileWave 15.4 or later is required. When/Why WinGet will install software.  But, to do so, we'll need to see if the package we are looking for is in the repository...

FileWave Version
15.4.x
recipe
winget
Windows

Upgrading a package with WinGet

Microsoft Windows Package Manager (WinGet)

What WinGet is a command line tool to manage applications on the Windows platform. Note that FileWave 15.4 or later is required. When/Why Of course, installing a package is only the beginning.  After we initially install any package, we'll have to come bac...

recipe
winget
FileWave Version
15.4.x
Windows

Uninstalling a package with WinGet

Microsoft Windows Package Manager (WinGet)

What WinGet is a command line tool to manage applications on the Windows 10 and 11 platform. Note that FileWave 15.4 or later is required. When/Why After we initially install any package, we most likely will have reason to uninstall it at some point...and ...

FileWave Version
15.4.x
recipe
winget
Windows

Confirming Firebase APIs are enabled for Chromebooks (15.4+)

ChromeOS

What When setting up Chromebooks you need to ensure that the right APIs are enabled. In FileWave 15.4 there are 2 APIs that are required that were not previously needed. You may have these enabled, but you should still do this process just in case they are no...

ChromeOS
FileWave
Server
FileWave Version
15.4.x