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Fileset Status Meanings

Filesets / Payloads Troubleshooting

What Fileset status values show where a Fileset is in the client deployment workflow. Use this reference when Client Info > Fileset Status or deployment reporting shows a status code or status text that needs explanation. Status reference The table below lists...

filesets

Network Proxy, Content Filter, and SSL Inspection Troubleshooting

FileWave Client Troubleshooting

What FileWave components need reliable network access to the destinations listed in Default TCP and UDP Port Usage. Depending on the workflow, that may include the FileWave Server, FileWave Boosters, FileWave cloud services, vendor services from Apple, Google,...

FileWave
Client
FileWave
Kiosk
FileWave
Server

FileWave Hosted Servers and IVS Setup

Network Imaging / IVS Getting started with the Imaging Virtua...

Using IVS imaging for Windows for Hosted customers is supported but is different than an on-prem implementation. A Hosted customer is one where FileWave runs your FileWave Server in our cloud services. Notes below explain how to use IVS with a Hosted Server,...

Microsoft Office Deployment for Windows: Office 2019/2021, Office LTSC 2024, and Microsoft 365 Apps

Software Deployment Recipes (Microsoft)

Description Need to deploy Microsoft Office to Windows devices with FileWave? This recipe covers deployment of current Click-to-Run Office packages, including: Microsoft 365 Apps for enterprise / business Office LTSC Professional Plus 2024 Office LTSC Standar...

Using Email to stay updated on KB updates

Community Engagement

What As a user of FileWave, you want to know when KB articles are created or updated. The KB has a built-in function to watch for changes to articles to keep you up to date. Note that if you prefer an RSS feed we have that too. Using RSS to stay updated on KB...

FileWave Version 15.1.0 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoi...

FileWave Version
15.1.x

Minimum OS version for enrolling Apple devices via ADE

Apple School & Business Manager Automated Device Enrollment (ADE)

What FileWave can require a minimum operating system version during Automated Device Enrollment (ADE). During enrollment, the MDM server can return Apple's required software update response when the device is below the configured minimum version. The device th...

macOS
iOS
iPadOS
ADE

Return to Service feature for iOS/iPadOS

iOS / iPadOS

What Even though devices can be erased remotely, getting them back into service is a manual process, as it requires someone to physically touch them and take them through Setup Assistant. Apple is removing the additional manual step with the introduction of R...

FileWave Version
15.1.x
iOS
iPadOS
ADE
FileWave Version
15.2.x

Open Source Software included in FW v15.1.0

Downloads Open Source Software used in FileWave

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

FileWave Version
15.1.x

macOS Sonoma / iOS 17 support in FileWave 15.1.0+

Apple General Info

What iOS, iPadOS and tvOS 17 will be released on Monday, 18th of September. macOS 14 Sonoma was released on the 26th of September. FileWave 15.1.0 released on Thursday, September 21, 2023. When/Why As an administrator, it is important to know if these new O...

FileWave Version
15.1.x

Open Source Software included in FW prior to v15.1.0

Downloads Open Source Software used in FileWave

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

7zip (Windows MSI)

Software Deployment Recipes (Microsoft)

Description Example recipe for deploying 7zip with new MSI parameters in FileWave 15.2.0. Ingredients FW Admin 7zip MSI installer Be sure to review 7zip FAQs to use the proper install path. FileWave will force a silent install when using MSI i...

recipe
MSI
FileWave Version
15.2.x

FileWave Server should not have IPv6 enabled

FileWave Server Troubleshooting

What Enabling IPv6 on FileWave Server, Boosters, or IVS could lead to unexpected networking issues. IPv6 is a complex networking protocol that, while supported on macOS and Linux operating systems, is not optimized for use with FileWave. Therefore, it's recom...

FileWave
Server
FileWave
Boosters
FileWave
IVS
Debian

Open Source Software included in FW v15.2.0

Downloads Open Source Software used in FileWave

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

FileWave Version
15.2.x

FileWave Version 15.2.0 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoi...

FileWave Version
15.2.x

Bypassing DPI for Apple Traffic in MDM Communication

Apple General Info

What This article explains the importance of bypassing Deep Packet Inspection (DPI) on network traffic directed to Apple's IP range (17.0.0.0/8) to ensure seamless communication between Apple devices and the FileWave Mobile Device Management (MDM) solution. ...

BitLocker Management for Windows 10 and 11

Compliance Packs (Windows)

Description This article provides a comprehensive overview of the Compliance Pack dedicated to managing and reporting on the BitLocker encryption status for Windows 10 and 11 devices using FileWave. BitLocker is an essential security feature that encrypts the...

Compliance Pack
BitLocker

FileVault 2 enabled on macOS ADE enrollment

macOS FileVault

What After you have configured FileVault management in FileVault - Getting Started, you can require FileVault during Automated Device Enrollment for supported macOS devices. When/Why FileVault protects data at rest on macOS devices. Requiring FileVault during ...

FileVault
DEP