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Open Source Software included in FW v15.4.2
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
Fileset to block Apple Install macOS applications
Description As described, this only blocks macOS Installer Applications. Preventing users from using Software Updates can only be achieved with Defer Apple OS Updates and you should consider this because Software Update is capable or running the upgrade even...
VPP Notifications (Apple VPP API v2)
What Starting from FileWave version 14.6.0 we added support for a new Apple API for App and Book Management within the Apple Volume Purchase Program. With FileWave 15.1.0 this API became the default. The main difference compared to the previous version is tha...
Open Source Software included in FW v15.5.0
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
FileWave Server Repair Permissions
What When migrating a server or simply moving files around or trying to restore from a backup you can inadvertently set the ownership or permissions incorrectly on the FileWave Server. This can lead to services not starting or the database being inaccessible...
Return to Service feature for iOS/iPadOS
What Even though devices can be erased remotely, getting them back into service is a manual process, as it requires someone to physically touch them and take them through Setup Assistant. Apple is removing the additional manual step with the introduction of R...
Apple MDM Command History
What Any Apple devices that are MDM enrolled should receive MDM Requests. Each Client Info lists the requests for that device. Why MDM Command History exists to display all requests queued and sent to devices, along with the result of those requests; addit...
FileWave Compatibility Mode - EOL
What Compatibility Mode will be phased out with FileWave 15.4.0 in the first half of 2024. When/Why Communication between FileWave components is encrypted and relies on TLS certificates for several years now. Back in the day, to facilitate the transition, a...
Truce Family integration with FileWave
What TRUCE Family on FileWave is a dynamic device management solution designed to balance smartphone use in schools and at home. It allows schools and parents to customize and control access to apps and services based on location, activity, and time, ensuri...
OTRS integration with FileWave
What The integration between OTRS and FileWave unifies IT ticketing and multi-platform device management into a single, efficient platform. This collaboration enhances automation, reduces manual processes, and ensures real-time data accuracy, all while stre...
Script Best Practices
Description Tips and tricks for running Filesets with scripts Don't put passwords in scripts The scripts are stored locally on devices. For security reasons, usernames and passwords should not be included within the body of scripts. For example: Example:...
FileWave Identity Provider (IdP) Integration Overview
What Identity Provider (IdP) integration can be key to meeting security requirements from your InfoSec team, and ease-of-use requirements for your customers. IdP solutions allow your customer to have only one set of credentials, and to use them anywhere. Fi...
Return to Service feature for tvOS
What Even though devices can be erased remotely, getting them back into service is a manual process, as it requires someone to physically touch them and take them through Setup Assistant. Apple is removing the additional manual step with the introduction of R...
Transitioning to 64-bit Architecture in FileWave 15.5 for Windows
What With the release of FileWave 15.5, significant changes have been made to enhance security and performance on Windows platforms. FileWave now relies on updated open-source components, notably Qt 6, which supports only 64-bit operating systems. This shift ...
Apple Customise User Access in ASM/ABM
What A new feature for iOS 17, iPadOS 17, and macOS 14 from Apple, Customise User Access controls Managed Apple IDs access to Apps and services. Requires either Apple School or Business Manager Access control includes: iCloud and App FaceTime and iMessa...
Windows Imaging in FileWave 15.5+: Secure NFS Tunneling and Fallback Options
What In FileWave version 15.5.0, significant changes have been made to the Windows Imaging process using the Imaging Virtual Server (IVS). Previously, when imaging or capturing a Windows system, the device would mount NFS (Network File System) volumes directl...
API Improvements in FileWave v15.5.0
What FileWave 15.5.0 has introduced new as well as improved public API endpoints to facilitate seamless integration with external services. These endpoints allow users to fetch results of stored inventory queries and execute ad-hoc inventory queries via the P...
Signed Apple Profiles
What With the release of FileWave 15.5, all configuration profiles deployed to Apple devices are now automatically signed. Profile signing enhances security by verifying the authenticity and integrity of the profiles, ensuring they haven’t been altered or tam...
Apple Profile: System Logging
What The System Logging Profile is a new feature added to the Profile Editor in the web interface, mirroring the functionality available in Central Admin. This profile empowers administrators to configure system logging settings on macOS devices, including en...
Apple Profile: ACME Certificate
What The ACME Certificate profile is a new Apple Profile component introduced in FileWave 15.5.0 and above. This feature allows administrators to configure and manage ACME (Automatic Certificate Management Environment) certificates on Apple devices directly t...