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What With the IVS, target devices uses init.gz as the boot image over the network. For troubleshooting purposes, you may want/need to make a change to this image (for instance to change a driver file or to make some workaround).  When/Why This is not an act...

What Occasionally you might run into an issue with PXE boot for imaging, or just generally need to test the imaging process.  The USB bootable image provided here is meant to be a workaround, or a tool of convenience, for imaging devices using the FileWave IV...

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

Prior to FileWave 15.3 you had a method of customizing the Kiosk that is not used in 15.3 and beyond. Some of the customizations will be ignored with 15.3, but there are things you'll want to potentially remove and you may want to stop pushing out customizatio...

What The Self-Service Kiosk is how you can offer an easy way for your users to install approved software without the need for IT to specifically assign it to a iPad or iPhone. Instead, you can assign a collection of approved applications to your devices, and ...

This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...

Evolution of App Portal for iOS/iPadOS: Transition from Technical Preview to Official Release In our commitment to continuous improvement and user-centric development, we are excited to announce a significant milestone in the journey of App Portal for iOS/iPa...

What FileWave 11 introduced Booster Routing, a feature that allows off-loading direct traffic to the server by routing messages via Booster. This feature provides additional security if you only allow boosters to connect to your server and have all your devic...

What The New App Portal in FileWave 15.3.0 represents a significant upgrade designed to enhance the management and distribution of apps across iOS/iPadOS devices. This feature aims to simplify app deployment, allowing for a more streamlined and efficient proc...

Overview Imagine you're running your FileWave server on a spare computer in your office. It seems like a cost-saving move at first, but then a power outage hits, and your server lacks a UPS. The database gets corrupted, and suddenly, your team scrambles to re...

Configuration Settings are found in the Windows registry or macOS plist: macOS: /usr/local/etc/fwcld.plist Windows FileWave 15.4.2 or lower: HKLM\Software\FileWave\WinClient (32bit OS), HKLM\Software\FileWave\WOW6432\WinClient (64bit OS) Windows FileWave ...

If you’re experiencing issues deploying the Upgrade Fileset to devices, the resolution steps depend on the target operating system. macOS Deployment Issue: Devices show that the latest FileWave Client is not installed despite deploying the Fileset. Solution...

What To ensure that notifications from the FileWave Kiosk and End User Notifications are consistently displayed on macOS and iOS/iPadOS devices, administrators can deploy an Apple Profile that forces notifications for the com.filewave.kiosk2 and com.filewave....

What As a FileWave Administrator, you sometimes need a reliable method to signal that a device is no longer available for normal use. The “Missing Device” message in the Kiosk is designed precisely for this purpose. When a macOS or Windows client is flagged a...

At FileWave, Product Management plays a key role in determining the trajectory of our solutions. Our commitment to transparency involves regularly sharing our product roadmap, a strategy that both fosters trust with users and ensures our product evolution rema...

Despite being a critical task in Endpoint Management, OS Update management is unfortunately quite a chaotic journey. The days of merged-1.sucatalog.gz and /usr/sbin/softwareupdate. Initially, macOS softwareupdate command could be used to manually control Sof...

Please NoteSetting up FileVault 2 with FileWave is supported with MDM enrolled macOS devices only! MDM enrolled devices are such that went through DEP enrollment or had the MDM profile installed manually. These advanced steps are for system administrators and...

What Once you have started down the road of using FileVault to secure your data with FileVault - Getting Started then you may want to think about enabling FileVault at enrollment time for macOS systems. When/Why FileVault is a built-in encryption solution f...

These are tools that you will use with Technical Support to troubleshoot issues and this page can be accessed via https://go.filewave.com/supportresources or https://supportresources.filewave.com. TeamViewer QuickSupport .      Port Tester v16       On W...

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...