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Apple MDM Missing Enrolment Profile
What At times, MDM may appear slow or even worse, the MDM Enrolment Profile no longer seems to be apparent, preventing MDM management until re-enrolled. Why Apple observed that osquery can cause such issues, depending upon configuration. osquery is a tool...
Return to Service feature for iOS/iPadOS
What Even though devices can be erased remotely, getting them back into service is a manual process, as it requires someone to physically touch them and take them through Setup Assistant. Apple is removing the additional manual step with the introduction of R...
Return to Service feature for tvOS
What Even though devices can be erased remotely, getting them back into service is a manual process, as it requires someone to physically touch them and take them through Setup Assistant. Apple is removing the additional manual step with the introduction of R...
Add or Renewing your ADE (DEP) Account Token
Description ADE is the optimal way to enroll your Apple devices. ADE enrollment is required for countless features and management tools. Once added, you will need to renew your ADE token every year. If you're renewing your token, it's not necessary to re-upl...
Control Await Configuration state (ADE enrolled devices)
What When Apple devices are enrolled via the Device Enrollment Program (DEP)—now known as Automated Device Enrollment (ADE)—they enter an “Await Configuration” state during the initial setup. In this mode, the user cannot interact with the device until the co...
Minimum OS version for enrolling Apple devices via ADE
What FileWave can require a minimum operating system version during Automated Device Enrollment (ADE). During enrollment, the MDM server can return Apple's required software update response when the device is below the configured minimum version. The device th...
Prepare FileWave Server and Booster for Apple's stricter TLS requirements
What Apple are suggesting the next major OS releases (version 27 for iOS, iPadOS, macOS, watchOS, tvOS and visionOS) 'might' observe their new stricter security requirements. Prepare your network environment for stricter security requirements FileWave servers ...