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Minimum OS version for enrolling Apple devices via ADE
What MDM servers have the ability to enforce a minimum operating system version on enrolling devices when using Automated Device Enrollment (ADE). This feature was added in FileWave version 15.1.0 for macOS 14.0 Sonoma and iOS/iPadOS 17.0. Apple does not sup...
Add or Renewing your ADE (DEP) Account Token
Description DEP is the optimal way to enroll your Apple devices. DEP enrollment is required for countless features and management tools. Once added, you will need to renew your DEP token every year. If you're renewing your token, it's not necessary to re-upl...
Apple MDM Missing Enrolment Profile
What At times, MDM may appear slow or even worse, the MDM Enrolment Profile no longer seems to be apparent, preventing MDM management until re-enrolled. Why Apple observed that osquery can cause such issues, depending upon configuration. osquery is a tool...
Return to Service feature for iOS/iPadOS
What Even though devices can be erased remotely, getting them back into service is a manual process, as it requires someone to physically touch them and take them through Setup Assistant. Apple is removing the additional manual step with the introduction of R...
Return to Service feature for tvOS
What Even though devices can be erased remotely, getting them back into service is a manual process, as it requires someone to physically touch them and take them through Setup Assistant. Apple is removing the additional manual step with the introduction of R...
Control Await Configuration state (DEP enrolled devices)
What When Apple devices are enrolled via the Device Enrollment Program (DEP)—now known as Automated Device Enrollment (ADE)—they enter an “Await Configuration” state during the initial setup. In this mode, the user cannot interact with the device until the co...