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Minimum OS version for enrolling Apple devices via ADE
What MDM servers have the ability to enforce a minimum operating system version on enrolling devices when using Automated Device Enrollment (ADE). This feature was added in FileWave version 15.1.0 for macOS 14.0 Sonoma and iOS/iPadOS 17.0. Apple does not sup...
App Portal on iOS/iPadOS devices that don't support the application (15.3+)
What If you have an iOS/iPadOS device that is older than what is officially supported by FileWave and you are working ok but you can't get the Kiosk (App Portal) to install. When/Why You can revert for now to the old WebClip using the documented process her...
Checking what version of iOS/iPadOS App Portal is being pushed out (15.3+)
What How do I know what version of App Portal (Kiosk) is being pushed out to iOS/iPadOS devices? When/Why After a FileWave upgrade, there likely will be a new version of the iOS/iPadsOS IPA pushed out through the automatic upgrade process. Because this proc...
FileWave Kiosk for iOS/iPadOS overview (15.3+)
What The Self-Service Kiosk is how you can offer an easy way for your users to install approved software without the need for IT to specifically assign it to a iPad or iPhone. Instead, you can assign a collection of approved applications to your devices, and ...
Return to Service feature for iOS/iPadOS
What Even though devices can be erased remotely, getting them back into service is a manual process, as it requires someone to physically touch them and take them through Setup Assistant. Apple is removing the additional manual step with the introduction of R...
Account-Driven User Enrollment for iOS/iPadOS BYOD Devices (v15.0+)
What In 2021, Apple introduced Account-Driven User Enrollment, a new method for initiating Bring Your Own Device (BYOD) enrollments. With the releases of iOS 17 and iPadOS 17, profile-based User Enrollment is deprecated, and starting with iOS 18 and iPadOS 18...
Control Await Configuration state (DEP enrolled devices)
What When Apple devices are enrolled via the Device Enrollment Program (DEP)—now known as Automated Device Enrollment (ADE)—they enter an “Await Configuration” state during the initial setup. In this mode, the user cannot interact with the device until the co...
FileWave End-User Notifications (15.5+)
What With the release of FileWave version 15.5.0 and onward, administrators can now send custom messages to enrolled devices directly from FileWave Anywhere, FileWave Central, or through API calls. These messages appear as system notifications on users’ devic...